리뷰 (19)

전체 평점
3.3
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2021년 1월 19일

Wir benutzen Tree Nation und sind mit dem Service, kundenkontakt und auch die Möglichkeiten die man von dieser Organisation bekommt sehr zufreiden. Nachhaltig zu 100%. Wir können Tree Nation mit besten Wissen und Gewissen empfehlen.

GENIAL MATERIAL
독일
앱 사용 기간 대략 1개월
2021년 3월 10일

Great little plugin doing fantastic things for the planet.
1 Product, 1 Tree aligns perfectly with our values and is a great way to get customers involved in helping our environment while also giving them joy.

Origani Australia - Luxury Certified Organic Skincare
오스트레일리아
앱 사용 기간 대략 1개월
2021년 4월 9일

Absolutely delighted and so proud of our partnership with Tree Nation! A really fast and easy way to do something good for our planet as a company. The installation took all of 30 seconds and it is up and running on our Shopify site. Our clients love it too! Amélie and her team are incredibly efficient and communicative. Don't think twice about signing up with them- SIGN UP- they are amazing!

White & Green
아일랜드
앱 사용 기간 28일
2022년 8월 30일

Downloaded this with a lot of hope but can't get it to work even after following all the instructions correctly! Angelica reached out to us on 26th Aug, we replied back same day requesting help...4 days on, no response. What is the point of reaching out to us and then not responding to our help request???

Fluqe It
영국
앱 사용 기간 대략 1년
2023년 8월 4일

I lost my account when I open a new store, at the beginning it work great but suddenly I lost all my data. try to ask people to assist and no customer service
I Feel upset.

POWERWIN
홍콩(중국 특별행정구)
앱 사용 기간 3개월
답글 Tree-Nation개 2023년 8월 22일

Hi! We´re sorry you had a negative experience with. We are here to help and your new store may just need to be relinked to your Tree-Nation forest. If we can still help you please send an email to offset-products@tree-nation.com. We value your feedback and are working on improving the experience.

2021년 4월 18일

A lot easier than I expected! I'm thrilled with this app and the excellent, quick response to any questions I had. Such a wonderful team!

Grøn + White
캐나다
앱 사용 기간 5일
답글 Tree-Nation개 2021년 4월 19일

Many Thanks. We're proud that you like this easy solution to fighting climate change and reforesting our planet. Together we can make a difference!

2021년 11월 18일

great app and great idea. But how can I prevent customer data from being passed on to you. I want all of my customers to remain anonymous and not keep e-mails either

Schrallis
독일
앱 사용 기간 5일
2021년 12월 1일

UTTERLY AWESOME. I have had this running for less than 24 hours. I have set up my website to be carbon neutral and set up the site so every guitar sold sends an invite for my customer to plant a tree in my forest. Its just wonderful - and it makes me feel worthwhile - I feel like I am actually doing something. THANK YOU.

Richards Guitars Of Stratford Upon Avon
영국
앱 사용 기간 2일
2020년 9월 12일

App doesn't even open. Mad because I paid to preload some trees before realizing the app doesn't launch to initiate setup. I've tried multiple browsers on multiple different days.

Daydream Candle Company
미국
앱 사용 기간 1일
답글 Tree-Nation개 2020년 9월 14일

Thank you for letting us know about this issue. We are currently working on this bug. Indeed the issue is right at the beginning in establishing the first connection. Once past this, there are no issues. So we have a work-around to avoid this bug and let you connect to our system. We are sending you an email right now with instructions. And there is no problem to reimburse you if you prefer. Our apologies for the inconvenience. Once you follow the new process we are sending you, you will see our system works well.
I also leave here our support email, if any other company is meeting the same issue: auto-offer@tree-nation.com