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Works perfectly! We have built a true forest over the last years thanks to Tree Nation and you can keep track of the progress! Customers really appreciate it
Thank you for your wonderful review, Ekopura. We are grateful for your ongoing commitment to reforesting the world and are excited to see the continued growth of your forest.
Nice and simple to use, keeps engaged with customers and a nice option compared to some more expensive platforms. Definitely worth it, have had great engagement so far.
Thank you for your wonderful review brewcrew. We are happy that you've had a positive engagement and we are looking forward to seeing your forest grow.
Thank you Tree Nation! Really pleased with this app integration. Easy to install. Helpful customer service and amazing, transparent reforestation ethics. The Standard Plan price of 0.20€ per tree / per product sold (in Madagascar and Tanzania) works out perfect for us as a small indie business trying to be sustainable. Dashboard is easy to use, with auto payment setup. Very interactive for customers to enjoy, with auto emails for them to "plant your tree", research the locations/charities and take part in community comments. All features are great, with social media assets available to promote to customers as well as banners / icons that you can use. Highly recommended to help brands be carbon neutral and have a positive impact on the environment. Thanks again, from Honeypie Minerals x
i use this app with my online store and i like it! the customer support is great and i'm really enjoying that my customers can see their impact when buying from our shop!
Great little plugin doing fantastic things for the planet.
1 Product, 1 Tree aligns perfectly with our values and is a great way to get customers involved in helping our environment while also giving them joy.
A fantastically simple connection and service that connects to your Shopify backend to offer every customer a chance to better the environment.
Absolutely delighted and so proud of our partnership with Tree Nation! A really fast and easy way to do something good for our planet as a company. The installation took all of 30 seconds and it is up and running on our Shopify site. Our clients love it too! Amélie and her team are incredibly efficient and communicative. Don't think twice about signing up with them- SIGN UP- they are amazing!
I lost my account when I open a new store, at the beginning it work great but suddenly I lost all my data. try to ask people to assist and no customer service
I Feel upset.
Hi! We´re sorry you had a negative experience with. We are here to help and your new store may just need to be relinked to your Tree-Nation forest. If we can still help you please send an email to offset-products@tree-nation.com. We value your feedback and are working on improving the experience.
UTTERLY AWESOME. I have had this running for less than 24 hours. I have set up my website to be carbon neutral and set up the site so every guitar sold sends an invite for my customer to plant a tree in my forest. Its just wonderful - and it makes me feel worthwhile - I feel like I am actually doing something. THANK YOU.
Downloaded this with a lot of hope but can't get it to work even after following all the instructions correctly! Angelica reached out to us on 26th Aug, we replied back same day requesting help...4 days on, no response. What is the point of reaching out to us and then not responding to our help request???
great app and great idea. But how can I prevent customer data from being passed on to you. I want all of my customers to remain anonymous and not keep e-mails either
Integration into the shop is super easy. They also offer a lot of marketing assets with their emails and on their website, to put on your website. I recommend getting their CO2 neutral website banner, too
A lot easier than I expected! I'm thrilled with this app and the excellent, quick response to any questions I had. Such a wonderful team!
Many Thanks. We're proud that you like this easy solution to fighting climate change and reforesting our planet. Together we can make a difference!
Fantastic,
allows you to engage customers who can help plant trees.
Customer support is exceptional.
I really like that they can see their impact in the store when they shop.
Creative app! I like the idea of geolocalizing the trees planted! I love it! I wish you all the best from the bottom of my heart!
Easy way to connect your commitment with your online shop. And the best: awesome customer support!!!
Wir benutzen Tree Nation und sind mit dem Service, kundenkontakt und auch die Möglichkeiten die man von dieser Organisation bekommt sehr zufreiden. Nachhaltig zu 100%. Wir können Tree Nation mit besten Wissen und Gewissen empfehlen.
L’intégration à ma boutique a été parfaite, l'app fonctionne en toute transparence et de manière automatique. Un support technique très présent, qui vous accompagne dans la mise en place et toujours très réactif, merci Nicolas
Planter des arbres avec Tree nation est simple, automatique et ludique.
Je ne peux que recommander
I'm super happy with Tree-Nation's app. It works perfectly with my shop, I never had any problem with the sync. Besides, every time I had any doubt, Tree-Nation's team was there to kindly help me -specially Amélie-. Worth 5 stars!
Aún no he utilizado la app porque no he abierto la tienda online pero la instalación ha sido sencilla y el soporte por parte del equipo de Tree-Nation es siempre impecable :)
App doesn't even open. Mad because I paid to preload some trees before realizing the app doesn't launch to initiate setup. I've tried multiple browsers on multiple different days.
Thank you for letting us know about this issue. We are currently working on this bug. Indeed the issue is right at the beginning in establishing the first connection. Once past this, there are no issues. So we have a work-around to avoid this bug and let you connect to our system. We are sending you an email right now with instructions. And there is no problem to reimburse you if you prefer. Our apologies for the inconvenience. Once you follow the new process we are sending you, you will see our system works well.
I also leave here our support email, if any other company is meeting the same issue: auto-offer@tree-nation.com