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The support service is excellent, the manager Harold answered all my questions!
Hello Carestylebeauty
Thank you for your feedback! We're delighted to hear that Harold provided you with excellent support and answered all your questions. Your satisfaction is our top priority, and we're always here to help.
Very cute stuff, great pricing and easy connections to my shops
Hi Red Poppy Collection,
Thank you so much for your awesome feedback! 🌟 We're thrilled to hear that you love our cute products, great pricing, and easy integration with your shops. We're committed to making your experience seamless and enjoyable. Thanks for being a part of the Trendsi family! Happy selling! 💖✨
Easy to use! I'm glad I found Trendsi
Hi Sophistique,
That's awesome to hear! We're thrilled you're loving Trendsi! 🎉
Honest Review: Customer service is good. Product quality could be good but also bad.
Huge Disclaimer: shipping rates are really bad. Just got my first two orders and they are both late. Will probably take 2-3 weeks to arrive. For this reason this supplier will never be a good option. You can make a bit of money but your customers will never be satisfied and will never place another order.
Hello Melizafashion,
Thank you for sharing your thoughts with us. We're glad you appreciated our customer service. We understand your frustration about the shipping issues you faced with your recent order. It was placed during the Lunar New Year when our suppliers and shipping team were on holiday. ❤️
To avoid such problems, we inform our Trendsi users about holidays like Lunar New Year well in advance. We provide early announcements and a holiday shipping calendar to help users plan accordingly. We also offer a success guide to minimize shipping delays during holiday periods.
Transparency is important to us. Hence, we send email notifications for delays as soon as they're identified. We're always working to improve our processes and provide a better experience for our customers. Your feedback is crucial, and we'll strive to do better in the future.
Thank you for bringing this to our attention. If you have any more questions or concerns, please feel free to contact us.
The process is easy to follow and they have nice items.
Hi AGL Daily Deals,
Thank you so much for your fantastic feedback! 🌟 We're thrilled to hear that you find our process easy to follow and enjoy our selection of items. We're all about making things seamless and providing top-notch products. Thanks for being a part of the Trendsi family! Happy shopping! 🙌✨
I am new to using Trendsi, but so far it's been a great experience. Their site is extremely user friendly, their product is well represented, and their customer service is AMAZING. Every time I have a simple question, they are quick to respond and take care of my concerns. And a shout out to Harold! He is awesome and gave me all the answers and resources I needed. Thank you Harold!
Hi Minxx & Company,
Wow, we're thrilled to hear about your awesome experience with Trendsi! 🎉 We're all about making things easy and enjoyable for our customers, and we're so glad to hear that's been your experience so far. Big shoutout to Harold for going above and beyond to help you out! 🙌 Thank you for choosing Trendsi, and here's to many more great experiences ahead!
customer support Anya was great very helpful and explained everything very well thank you
Hi Lavish Luxe,
Thank you so much for your kind words! We're thrilled to hear that Anya provided excellent support and made sure everything was clear for you. We'll be sure to pass along your appreciation. If you ever need assistance again, don't hesitate to reach out! ❤️
Just Installed the app to my store. Had few issues understanding how this works and setting up Trendsi with shopify (inventory location related query). Dave turned out to be very helpful and quick in answering to my questions and helping out with my queries!!
Hello Shopperbeats USA
Thank you for installing our app and for sharing your experience! We're glad to hear that Dave was able to assist you promptly and effectively in understanding how Trendsi works and setting it up with your Shopify store.
Providing helpful and quick support is important to us, and we're thrilled that Dave could address your queries and guide you through the process. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help!
Mary was amazing helping me connect my shop back and getting everything working correctly. Great WORK!!
Hello Carolina Magnolia Boutique, LLC,
Thank you so much for the enthusiastic feedback! It was a pleasure assisting you in getting your shop up and running smoothly again. Don't hesitate to reach out if you need anything else. Keep up the fantastic work on your shop! 🎉🛍️
Harold was extremely helpful. He went above and beyond to help, and was extremely polite and proper. Have yet to have a problem with Trendsi.
Hi Be You Retail,
Thanks for the fantastic review! 🌟 We're thrilled to hear that Harold went above and beyond to assist you. Here at Trendsi, we strive to provide top-notch service, and it's awesome to know we hit the mark. If you ever need anything else, just give us a shout!