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Je suis extrêmement déçu de Trendsi car ils ne livrent qu'aux USA! Je suis au CANADA.
Rien ne l'indiquait lors de la création de ma boutique en ligne avec Shopify.
C'est un sujet à améliorer car ça m'a pris plusieurs semaines pour lancer leur site.
Hi Primaladolcevita,
Sorry for the experience, we will be sure to update our app listing to make this more prominent to users when exploring the app. Trendsi is also working on international shipping and hopes to offer that sometime in 2023. Thank you for your patience and understanding!
I love this app from the moment that I found it they have everything that I was looking for. They reach out to you very quickly. The process was fast. They respond quickly to questions and concerns. Czar answered my question so quickly I was on my way.
Hello The Glamour Belle
Thank you for your enthusiastic feedback! We're thrilled to hear that you love our app and that it met all your expectations.
Providing fast and efficient service is a top priority for us, and we're delighted that Czar was able to answer your question quickly, helping you on your way. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We're here to help you every step of the way!
Gretle and Whitney are hands down the sweetest and most helpful with answering all my questions and concerns. So far, this app has been pretty easy and save me a lot of time. I love how their pictures are so clean and good quality. I havent yet test out their products but i can't wait to though! Thanks Tendsi!
Hi, insoshop
These ladies really are amazing! We are so lucky to have them both. It is our pride to provide excellence in customer experience and we are glad to hear your feedback. Continue reaching out to customer support should you have any questions 💕
Do not use them. They are terrible at processing and shipping. Customer ordered 1 item and it was still processing after 2 weeks. They claimed it didn't pass quality inspection 3 times and that was the reason for the delay. They lie just so you don't ask them to cancel the order. If you want to have to do multiple refunds, use them, If not DO NOT USE THEM.
Dear Rooted Natural LLC,
I sincerely apologize for the frustration and inconvenience caused by the processing and shipping delays you've experienced. This is not the standard of service we aim to provide, and I understand your disappointment.
Your feedback is taken seriously, and I'm committed to investigating the situation further to ensure this doesn't happen in the future. I apologize for any misinformation and assure you that our team is working to improve our processes.
If there's anything specific I can do to address your concerns or if you have further details to share, please feel free to reach out directly. We value your feedback and are dedicated to making things right.
Thank you for bringing this to our attention, and I appreciate your understanding.
No tracking number available for more than 4 days. My Clients REQUEST IT and I dont know how to explain that a simple order take too time to create a simple tracking number... you have to UPDATE your system, just create from day 1 a tracking number, create a step by step process that my Client can follow... I am pretty upset
Hello Moda City Store
I sincerely apologize for the inconvenience and frustration you have experienced with the tracking number delay. I completely understand the importance of timely and transparent communication, and I share your concern.
Your feedback is invaluable, and I assure you that we take it seriously. I will personally escalate this issue to our development team to explore improvements in our system and streamline the process for creating tracking numbers.
Please feel free to reach out, and I'll do my best to address your concerns promptly.
Thank you for bringing this to our attention, and we appreciate your understanding.
Just signed on, but I am impressed with the quality of items provided, the detail in personalizing my invoice, and them being very helpful with all of my questions.
Hi, Mimosa Style & Co.
Thank you for taking the time to leave us a review. We are super pleased that you loved the service and products that you received. We work hard to provide a great app for entrepreneurs, so this type of feedback makes us super happy. Please reach out again for any help needed!
i got a wonderful customer experience from Lorie just today ... I like the service and I hope them all the best
Shout out to Lorie (:
Hi, Esht Store
Thank you for recognizing our Customer Support team member! We strive to provide the best service for all of our customers, so please don't hesitate to reach out again if you need more help.
I was chatting with Chette and she answered my questions quickly and thoroughly. I appreciated her assistance.
Hi, Exhale Boutique
Thank you for leaving us a review and we are so glad that you find our team helpful. Please continue to reach out for any help needed. We are available to assist you 24/7!
I hate trendsi had to change for the worst, I think I can speak for a lot of boutique owners when I say sayonara!
Hi Sunday Morning Boutique LLC,
We appreciate all feedback and take them very seriously, but were unable to find any account history or activity to give us a better understanding of your feedback. With that said, we would like to know the details which caused this review and will be contacting you via email to learn more. Thank you for your time!
I must say, from the moment I found Trendsi, I knew I was going to really enjoy this service and the level of dedication the support team would provide. I had several questions that I was looking for help on and opened up the Live Chat button on their website. I was instantly connected to an EXCELLENT customer support agent, Angelo! Angelo was excellent in supporting me with the various questions that I had and providing me with many resources and screenshots of examples for the questions that I was asking.
I then had additional questions that I opened a new chat and was again, instantly connected to another fantastic agent, Chette! The level of continued amazing customer service never stopped. Thank you so much for your great help Chette!
I HIGHLY RECOMMEND Trendsi! Overall, my experience in just the couples days of implementing Trendsi to my store has been an incredible experience! By far the best experience that I have had since implementing apps to my store.
Thank you for the excellent support Angelo! I will be sure to reach out to you again specifically for any additional support! :)
Hi My Daily Treat,
Thank you for your review. We are glad that you enjoy using Trendsi. Exceptional customer service is very important to us and we are glad Chette and Angelo were able to provide that to you. As your trusted partner, we will always be here to help, and can't wait to grow your fashion business together. Just let us know if you have any additional feedback or questions.