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Thanks to Czar for assisting me with the SPRING20 PROMO. I was having trouble getting it to work as it kept saying it was expired over and over. Her work around worked!
Hi A Charming Change Boutique,
Hey there! Thanks for your shoutout! So glad we could help you crack the code on that promo! If you ever need more assistance, just send us a message! 🌟
Anya was Fantastic and so was Lorie. Lorie was Extremely helpful and straight to the point. Answered all my questions. Thank you both for your help!!!
Hello Novato Fashion,
Thanks a bunch! 🌟 So glad to hear you found Anya fantastic and helpful! We're all about straight-to-the-point assistance here. Let us know if you need anything else!
Easy to use! I'm glad I found Trendsi
Hi Sophistique,
That's awesome to hear! We're thrilled you're loving Trendsi! 🎉
The best customer service I’ve ever had. Joel was a great representative for Trendsi. He answered all of my questions quickly and got the answers that I needed for everything. Went above and beyond was willing to go through step by step to help me set up my TikTok account with my store. Helped me with a link to see about my sellers permit. When I asked about why my items that I was added was going to my home page and not going underneath the categories he looked into it and told me how to fix the problem. Showed me where to find the kids items that they had and so on and so forth. I’ve never had anyone really try to go above and beyond. He would send me links and pictures on what is should look like and how to do everything I’ve asked. I haven’t started making sales yes but once I first opened up my shop this month I also had a lady name Ingrid who reached out to me quickly and helped answer my questions as well. This is a great company with lovely customer service. I can’t say enough how much the customer service is good.
Hello,
Thank you so much for your incredibly kind words! We're delighted to hear that Joel provided you with the best customer service you've ever had.
We're thrilled that Joel went above and beyond to assist you, from answering your questions quickly to helping you set up your TikTok account and resolving any issues you encountered. It's wonderful to know that Ingrid also reached out promptly to assist you.
Your satisfaction is our priority, and we're here to support you every step of the way. If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. We're dedicated to ensuring your experience with us remains exceptional.
Great experience so far. Love that they have 24/7 chat with live person. It's Saturday and I just finished an online chat with Anya E. She was very helpful and friendly.
Hi Reedy River Cattle Company,
Thrilled to hear you're loving the experience! Our 24/7 live chat team, including Anya E., is here to keep your Saturdays bright and your questions answered with a smile. Thanks for sharing your positive vibes!
I'm new to shopify and most days can't figure out my own name!! I recently needed help on Trendi's site and was blown away by how amazing their customer service was. Joel helped me not only was he so nice and patient with me, he was able to pin point exactly what my need was, followed up the next day and thennnnnnnnn contacted the shippers to get an additional update a few days later to give me an update. I figured once that chat closed, I was just another person but Joel really made me feel like my concern was important and was just amazing!! Not sure if he'll be able to see this but THANK YOU JOEL!!!
Hi BoujeeTart,
We're thrilled to hear about your fantastic experience, and we're even more thrilled to have Joel on our team. 🌟 Thank you for sharing your positive feedback with us! We're here to make sure every concern is heard and addressed promptly. Welcome to the Shopify family, and we look forward to serving you again soon!
Excellent customer service! I have spoken to Raymart several times as I am just establishing my store and website. He was extremely helpful and very kind. He explained everything to me and answered all of my questions in a clear and assistive way. I greatly recommend him and the customer service team!!
Hi Evergreen Boutique,
Thank you so much for your glowing review! We're thrilled to hear that Raymart and our team provided excellent assistance as you set up your store and website. We're here to support you every step of the way. Cheers to your success! 🥂❤️
I recently received outstanding customer service from Joel. He listened attentively, showed genuine concern, and proactively worked to resolve my issue. Joel's expertise and dedication ensured a swift and successful resolution. I highly recommend Joel for his exceptional service and professionalism. Thank you, Joel, for your outstanding support!
Hello Custom Productions,
Thank you so much for sharing your positive experience! Joel is indeed a rockstar when it comes to customer service. We're thrilled to hear he was able to swiftly resolve your issue with such dedication and professionalism. We'll be sure to pass along your kind words to him. Thanks again for recommending Joel and for choosing our service! ❤️
Lourie From Customer Service Provided Excellent Support. I Was Very Impressed With How Well She Handled & Resolved My Inquiry.
Hi Shires,
Thank you for your kind words! We're thrilled to hear that Lourie provided excellent support and resolved your inquiry efficiently. We'll be sure to pass on your appreciation to her. Have a fantastic day!
Raymart was a great help and provided excellent service. Every encounter I have had with the Trendsi team has been great.
Hi OMG! Rose,
Thanks a bunch for the glowing review! We're thrilled to hear that Raymart and the Trendsi team have been knocking it out of the park for you. Here's to many more fantastic encounters ahead!" 🌟