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Trendsi is a great app. Anya, was a great help to me.
Hello Modestly Beautiful,
Thanks so much for your awesome feedback! We're thrilled to hear that you enjoyed using Trendsi, and we're especially glad Anya could assist you. Keep rocking those trends!
Czar was fantastic. I needed help finding a customer order and linking everything to my store. She was patient and helped me set everything up. Thank you, Czar!
Hello NPD Nancy Ping Designs,
That's awesome to hear! 🌟 Czar and the rest of our customer support are always happy to assist. Glad your experience was smooth and successful! If you need anything else, don't hesitate to reach out. Cheers to a thriving store! 🚀🛍️
As I am new to Dropshipping, I had a few questions that needed answered. I reached out using the chat option on the app early in the morning. Chette gave me all the information I was looking for and was very quick to reply. I was very pleased to get in touch with a real person when I was expecting automated responses due to my timing.
Hello Pool Stuff,
Thank you for your kind words! We're delighted to hear that Chette was able to assist you promptly and effectively. We're here to help, so if you have any more questions or need further assistance, feel free to reach out. Welcome to the world of dropshipping! ❤️
Excellent app. It's pretty easy to do dropshipping with Trendsi.
The customer support of Angelo was very professional.
Hi stylefloss,
Thrilled to hear you love the app for dropshipping with Trendsi! 😊 Our team, especially Angelo, is dedicated to providing top-notch customer support. If you ever need assistance or have questions, we're here for you. Happy selling! 💙
I WOULD LIKE RECOMENDED THIS COMPANY THE QUALITY OF PRODUCT IS VERY GOOD
ALSO MISS CHETTE SHE WAS HELPFUL I CAN GIVE HER 5 STAR THANKS FOR YOUR HELPING ME
Hello Joveees Store,
Thank you so much for the glowing recommendation! 🌟 We're thrilled to hear you're loving the quality of our products. Big shoutout to Miss Chette for her 5-star assistance! 🌈 We appreciate your support and look forward to serving you again.
I am still new to drop shipping and the representative Gretle Altavano made it so easy and was very helpful and professional, I am glad I made the choice to use Trendsi.
Hello SO WITHIN, SO WITHOUT LLC,
Thank you for sharing your experience! We're delighted to hear that Gretle provided you with excellent support and made your drop shipping journey smoother. Welcome to Trendsi, and we're here to assist you every step of the way! ❤️
We are new to this app, but so far it looks like there's a lot of potential. PROS: Big catalogue. The integration with Shopify is pretty seamless (and fast!) which is great. Joel in customer care was very helpful in answering questions and providing additional resources. Wholesale prices seem fair.
CONS: A lot of the inventory is not sustainable (we have to search very hard to refine our results). And a bigger concern is that a lot of their inventory is the same stuff you'd find on Shein or other fast fashion sites for a fraction of what boutiques would have to charge.
Hello Lavāda Handbags,
Thank you so much for your insightful review! We're thrilled to hear you're finding potential in our app and enjoying the seamless integration with Shopify. Joel and our customer care team are always here to assist you with any questions or resources you may need. We appreciate your feedback regarding sustainability and pricing concerns, and we're continuously working to improve our inventory selection to better align with your values. Here's to more positive discoveries ahead! ❤️🥂
I love their Chat feature! Jules is great! She helped me quick with a question and even with some screenshots to show me exactly where to find something!
Hello The Bayside Bohemian,
Thrilled to hear you had a positive experience with Jules and our Chat feature! 🌟 We're here to make things easy for you. If you ever have more questions or need assistance, feel free to reach out.
So many complaints. Using this vendor for dropshipping has been a complete headache from day one and I haven't officially launched but Trendsi has proven not to be able to handle large order quantities. There is no merchant support at all for shipping, delays, refunds, credits, nothing. They don't notify you when part of the order didn't ship. If you don't check each order one by one then prepare to get a large amount of emails from upset customers asking "where is the rest of my order?" I don't even have 100 orders and have had to process 5-6 refunds and offer credits and coupons because Trendsi has lost packages or simply not shipped out product. This vendor is a liability to building a successful brand and now I'm trying to source all products in my store elsewhere. I'm losing money using Trendsi and they are not a trusty source for dropshipping.
BEWARE
Hello Gym Girl Era,
Thank you for taking the time to share your feedback with us. We sincerely apologize for the challenges you've experienced with your orders, and we appreciate your patience.
We understand that this has been a frustrating experience, and we want to assure you that we take your concerns seriously. Our team is actively investigating the issues you've raised to identify the root causes and implement necessary improvements.
At Trendsi, we strive to provide a seamless experience for our customers, and we regret that we have fallen short of your expectations. We genuinely value your input as it helps us address areas of improvement and refine our services.
We acknowledge that managing large order quantities can be complex, and we are committed to enhancing our processes to ensure timely and accurate fulfillment. Additionally, we recognize the importance of clear communication regarding shipping status and any potential delays. We will work diligently to address these issues and prevent them from occurring in the future.
To better assist you, we would appreciate the opportunity to connect with you directly to resolve any outstanding concerns and make things right for you.
Once again, we apologize for any inconvenience you've experienced, and we appreciate your feedback as it helps us refine and improve our services. Thank you for your understanding, and we look forward to the opportunity to make amends.
I had help from Lorie and she was very knowledgeable and helpful.
Hello SolosPYSBoutique,
Thanks for the shoutout! So glad to hear you had a great experience with Lorie. We'll be sure to pass along your kind words. Let us know if there's anything else we can do for you! ❤️