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I always get my questions answered clearly without any problems. I would like to thank Charles for helping me in the last chat.
Hi Ninnwe.
Thank you for your kind words! I’m so glad to hear that your questions were answered clearly. I’ll be sure to pass on your thanks to Charles for his assistance. If you need anything else, don’t hesitate to reach out!
I am still new just in the set up process. I did reach out to customer support for 2 reasons 1 was to test there customer support which is top notch! and the other was a question I had about countries. There customer support I rate a 10 and Joel was who I spoke with, and even though it was kind of a dumb question I asked he didn't hesitate to help!
Hi Sunny Side Trends,
Thank you so much for sharing your experience! We're thrilled to hear that our customer support, and Joel in particular, were able to assist you so effectively. There’s no such thing as a ‘dumb question,’ and we’re always here to help you through every step of the process. We appreciate your feedback and are excited to support you as you continue setting up. Feel free to reach out anytime if you need anything else!
I really like this app, the fact that they want to know what you need to grow set them apart.
Hi BF TRUAJ co.,
Thank you so much for your kind words! We’re thrilled to hear that you’re enjoying the app and that you appreciate our commitment to understanding your needs as you grow. 🌱 Your success is our priority, and we’re always here to support you every step of the way!
If there’s anything more we can do to help, don’t hesitate to reach out. We’re excited to be part of your journey!
Thanks again for your feedback! 😊
I had trouble with some products not showing on my online store. Raymart was very helpful in fixing the problem for me!
Hi AdoreStarr,
Thank you for sharing your experience! We’re thrilled to hear that Raymart was able to help you fix the issue with your products. Our team is always here to support you and ensure everything runs smoothly! 😊
Raymart was wonderful and very helpful with my order questions!
Hi Bella Soul Boutique,
Thank you so much for sharing your experience! We’re so glad to hear that Raymart was able to assist you and make your order process smoother. We pride ourselves on providing excellent service, and it’s great to know that Raymart made a positive impact.
If you have any other questions or need further assistance, don’t hesitate to reach out. We're always here to help!
Thanks again for your kind words!
It is so reassuring to know that we have such great customer service always so willing to help out with any issue we encounter. Today, I was delighted to know Raymart who happened to be the one assisting me in figuring out the issues I had with my store. He is so professional, polite, and very concise with his answers. He is a great help to me and most likely to anybody else. Thank you.
Hi Glamor Corner,
Wow, thank you so much for your wonderful feedback! 🌟 We're thrilled to hear that you had such a positive experience with Raymart! We take pride in our customer service team, and it's fantastic to know that Raymart was able to assist you so effectively. 😊
We’ll be sure to pass along your kind words to him—he’ll be so happy to hear that his professionalism and help made a difference. Your satisfaction means the world to us, and we're always here to support you with any questions or issues you may have.
Thank you again for sharing your experience, and we’re excited to continue working with you!
Raymart was super helpful with my issue of connecting my Shopify store to Trendsi!! He helped me in under 10 minutes!! He was terrific!
Hi Pippy Glam Boutique,
Thank you so much for your kind words! 😊 We’re so glad to hear that Raymart was able to help you connect your Shopify store to Trendsi quickly and efficiently. We’ll be sure to pass along your praise—he truly is terrific!
If you need any further assistance or have more questions, please don’t hesitate to reach out. We’re always here to help!
Thanks again for sharing your positive experience. We’re excited to be part of your journey!
Thanks for your help, Raymart. The website needs to remind how to proceed the order, I thought it was automatically. But luckily today I have finished the first order under with your help, it's 20 days after my customer has placed order.
Hi Envirosax,
Here’s a thoughtful response you can use:
Hi [Customer’s Name],
Thank you for your feedback! I’m glad I could assist you in completing your order. I understand how important it is for the process to be clear, and I appreciate your suggestion about adding reminders on the website.
If you have any more questions or need further assistance, please don’t hesitate to reach out. We’re here to help, and we want to ensure your experience is as smooth as possible.
Thanks again for your patience, and congratulations on finishing your first order!
Joel and Lorie have been amazing help. They are responsive and very professional and patient.
Hi My Power Shop,
Thank you so much for your wonderful feedback! We're thrilled to hear that both Joel and Lorie have been so helpful in assisting you. We truly value professionalism, responsiveness, and patience, and it’s great to know they made a positive impact on your experience.
If you need anything else moving forward, please don’t hesitate to reach out—we’re always here to help!
Thanks again for choosing Trendsi, and we look forward to continuing to support you!
Harold was great. He offered the best help.
Hi Opulence,
Thank you for your kind words! I’m so glad to hear that Harold was able to assist you effectively. We’re proud of our team and their dedication to providing great support.
If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!