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Trendsi has been a great experience so far!
Shoutout to Harold for taking care of my recent sample inquiries :)
Definitely continuing my collaboration with them!
Hi BaeDeSau Boutique,
Thanks a ton for your review! 🌟 It’s awesome to hear that Harold was able to help with everything you needed. We’re always here for you, so don’t hesitate to reach out next time—and we can’t wait to see you around Trendsi!
I would like to give a 5 star however I have not heard any customer feedback as of yet, I will hope to know soon and then hope to give the five star rating
Hello,
Thank you for your review and for sharing your feedback with us. We completely understand your perspective, and we appreciate your honesty.
We're glad that your experience has been positive so far, and we hope your customer receives their order soon and is satisfied with their purchase. Customer satisfaction is important to us, and we look forward to hearing how everything turns out.
In the meantime, we'd love to know if there's anything we could have done differently to make this a 5-star experience for you. Any feedback you can provide will help us continue improving our service and support.
Thank you again for your partnership, and please don't hesitate to reach out if there's anything we can assist you with.
Best regards,
Trendsi is an alright clothing service. They need more inventory for the US. They seem to always be out of stock or some variants are mostly out. I did need some help with their customer service and Sam sent me all the info I needed in order to find exactly what I needed fast. Thanks Sam! Hope I get you again.
Hi namparoger,
Thank you so much for your honest feedback! We truly appreciate you sharing your experience. 🙌
We hear you on the inventory — we’re working on improving availability so you can find what you need without the wait. Your input helps us get better every day!
And we’re so glad Sam was able to jump in and get you taken care of quickly! ⭐ We’ll be sure to pass along the shoutout — she’ll love hearing it.
Thanks again for being part of Trendsi. We can’t wait to serve you even better next time! 💛
First time using Trendsi. Charles was very informative and extremely helpful!
Hi,
Thank you so much for sharing your experience with Trendsi! We’re delighted to hear that your first interaction was a positive one, and we’ll be sure to pass along your kind words to Charles—he’ll truly appreciate it.
We’re always looking for ways to improve, and we’d love to know how we can make your experience even better. What can we do to turn this into a 5-star experience for you?
Your feedback means a lot to us, and we’re here to support you every step of the way.
Customer service it truly avaiable 24/7 ANYA is the absolute best!!!
Hi Foot Fetish-The Brand,
Hi! Thank you so much for your kind words — we’re thrilled to hear that Anya and our 24/7 customer service have been so helpful! 😊
We really value your feedback and would love to know: is there anything we could do to make your experience a full 5-star one? Your input helps us keep improving and providing the best service possible.
Thank you Ria for your help!
Hi ThePopUpCloset,
Thanks so much for your kind words! We’re thrilled Ria could help. 🌟 We’d love to make your next experience a 5-star one—let us know how we can make it even better!
Brilliant communication with Mikah via chat. Very knowledgeable
Hello,
Thank you so much for the fantastic feedback! ⚡️
It was an absolute pleasure chatting with you. We're thrilled to hear you found the communication clear and helpful. Mikah always aims to make every interaction smooth, informative, and positive. We truly appreciate your support!
love the flow of things from finding and adding products to my store
I ordered several samples at once, and one was 2 small, return instructions stated that the SKU on the bag had to match the item SKU, however there was no way to find the SKU on the site, and it didn't occur to me to match each bag with each item when taking them out. Harold was helpful in helping me figure out what the SKU was, so that I could use the correct plastic bag in order to make a return. Harold deserves 5 stars for his help, but I gave 4 stars for the overall experience -- if the SKU had been published on the order page then I wouldn't have had to reach out to support in the first place.
Hi No Shrinking Violet US,
Thank you so much for sharing your experience and for recognizing Harold’s support—we’re very glad he was able to assist you in sorting out the SKU issue. I completely understand how confusing it can be when the SKU isn’t clearly accessible, especially when handling multiple sample items at once.
We truly appreciate your honest feedback about the SKU visibility. This is valuable insight for us, and we will be reviewing how to make this information clearer and easier to find on the order page so others don’t run into the same challenge.
Since our goal is always to deliver a seamless 5-star experience from start to finish, we’d love to know if there’s anything more we can do to improve your experience further. Your input helps us continue to grow and better support you.
Thank you again for your thoughtful review—and for highlighting Harold’s great work!
We are new to this app, but so far it looks like there's a lot of potential. PROS: Big catalogue. The integration with Shopify is pretty seamless (and fast!) which is great. Joel in customer care was very helpful in answering questions and providing additional resources. Wholesale prices seem fair.
CONS: A lot of the inventory is not sustainable (we have to search very hard to refine our results). And a bigger concern is that a lot of their inventory is the same stuff you'd find on Shein or other fast fashion sites for a fraction of what boutiques would have to charge.
Hello Lavāda Handbags,
Thank you so much for your insightful review! We're thrilled to hear you're finding potential in our app and enjoying the seamless integration with Shopify. Joel and our customer care team are always here to assist you with any questions or resources you may need. We appreciate your feedback regarding sustainability and pricing concerns, and we're continuously working to improve our inventory selection to better align with your values. Here's to more positive discoveries ahead! ❤️🥂
