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Trendsi has been a reliable partner for my business. Even when issues come up, their support team handles them professionally and sees things through to resolution. I especially want to highlight Chette, Harold, Anya etc, who were patient, responsive, and clear throughout the entire process. The follow-up and communication made a real difference. I appreciate the accountability and customer-focused approach. I’ll continue working with Trendsi and recommend them to other sellers looking for dependable support
Hi,
Thank you so much for taking the time to share this thoughtful feedback. We’re truly grateful for your trust in Trendsi and are glad to hear that our team was able to support you effectively throughout the process. Your kind words about Chette, Harold, Anya, and the rest of our support team mean a great deal to us, and we’ll be sure to share your recognition with them. We appreciate your continued partnership and recommendation, and we look forward to supporting your business every step of the way.
I recently needed to find out if there was any way to get a pair of jeans that were out of stock. I did send a restock request as told. Mikah went out of her way though. She escalated my question to the listings team so they could verify with their partner supplier if and when the jeans would come back into stock. I truly appreciate her because most representatives from other vendors wouldn't go that far for customer service. She will follow up with me as soon as she gets an answer to see it through. Thank you Mikah!
Hi,
Thank you so much for sharing your experience! We’re thrilled to hear that Mikah went above and beyond to assist you and coordinate with the listings team. We’ll be sure to share your kind words with her—it means a lot. We truly appreciate your trust in Trendsi and are always here to help with any questions or concerns you may have!
Trendsi has been great for my Shopify store. The product importing process is smooth and the app is easy to use. I had an issue where products were showing as sold out even though inventory was available, and Anya from support helped me fix it quickly by guiding me through the correct shipping and inventory settings. Very helpful, clear, and professional support. Highly recommended.
Hi House of Garmr,
Thank you so much for taking the time to share your experience! We’re thrilled to hear that Trendsi has been working well for your Shopify store and that the product importing process has been smooth for you.
We’re especially glad Anya was able to quickly identify and resolve the inventory issue by guiding you through the correct shipping and inventory settings. We’ll be sure to pass along your kind words to her.
Your recommendation truly means a lot to us. Thank you for being part of Trendsi, and please don’t hesitate to reach out if you ever need assistance — we’re always happy to help.
I had some difficulties with getting my store set up, but Anya was an AMAZING help! she not only helped fix the issue but also caught an error i had made on my shopify store. I am truly grateful to have access to Trendsi which makes my life as a business owner so much easier!
Hi House of Lilies,
Thank you so much for sharing your experience! We’re delighted to hear that Anya was able to help you get everything sorted and even catch an issue in your Shopify store — she’ll be so happy to hear this.
We know setting up a store can be challenging, so it means a lot to us that Trendsi has helped make things easier for you as a business owner. We truly appreciate you being part of Trendsi, and we’re always here if you need anything along the way.
Wishing you continued success with your store!
In order to enhance my website I had numerous questions that Sam helped me with. She made answered all my questions quickly and I'm thankful for her help. for anyone who needs clothing and such, I absolute recommend Trendsi. Makes it easy to dropship or wholesale all in one location with quick shipping.
i was dealing with a customer serv rep from trendsi named Chette she was amazing and very helpful and most of all patient . :) a week later the sad part is a customer placed a order almost 2 weeks ago and they keep putting things off and lots of excuses ive been going back and forth last couple days with someone named Sam and she tells me this morning they are on holidays till end of month like omg my customer will be waiting over a month for products this is not ok. my advise is to stay away from trendsi i feel like im getting the run around shopify should know these issues
Hi,
Thank you so much for your kind words! We’re thrilled to hear that Chette provided amazing support and was helpful and patient throughout your experience. We’ll be sure to pass along your feedback—it truly means a lot to our team. 😊
Amazing Support!
Had a critical inventory sync issue, but the support team was incredibly helpful. Special thanks to Harold from the Tech Team! He went above and beyond to fix the bug in the backend quickly. Great app, great service.
Hi LOOXIY,
Thank you so much for the amazing review! We’re thrilled to hear that our support team was able to help with your inventory sync issue. Harold will be delighted to know that his efforts made such a positive impact — he truly is dedicated to going above and beyond.
We’re grateful for your trust in our app and our service. If you ever need anything else, we're always here to help!
great customer service, ease of use and great collection of products with every range and big shoutout to Anya who helped me in setting my store in a very short time with clear instructions!
Hi The ABCs Store,
Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re enjoying the ease of use, our product range, and the support you received.
Anya will be so happy to know her guidance helped you set up your store quickly — we’ll be sure to pass along your kind words.
We truly appreciate you being part of Trendsi and are always here if you need any assistance along the way!
Chette was very helpful and professional during the conversation.
She responded quickly, understood the issues clearly, and provided accurate solutions related to Trendsi orders and processes.
Overall, the support from Chette made the experience smooth and gave confidence in using Trendsi’s services.
Hi Trenzyco,
Thank you for taking the time to share your experience with us. We’re delighted to hear that Chette was able to assist you in a helpful and professional manner. Your kind words mean a lot to our team, and we’re glad we could provide a smooth and confidence-building experience with Trendsi.
12/4/25 - I got on support chat with Mikah asking about products that are no longer available. The system drafts them out on your shop so they don't show, but when they become available again, they automatically make them active again. She did suggest I request a restock on ones that do not come back. She also told me that the shipping label only shows a return address - not Trendsi, which is obviously good. You can have the invoice with your logo on it. So far support has been great.
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11/21/25 - I had a couple of technical questions on uploading products and syncing and Sam was very helpful.
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11/16/25 - Chatted again for help on a Sunday evening and Harold was amazing in helping me set up shipping for Trendsi!
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2:50 AM CST here in USA and I had a technical problem with importing into Shopify from Trendsi and Lorie solved the problem. Awesome!