Rezensionen (3.644)

Gesamtbewertung
4,9
Anzahl pro Bewertungsstufe
  • 95 % der Bewertungen sind 5 Sterne
  • 3 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
25. Oktober 2024

works fine and as expected

Fancy Clothes
Österreich
7 tage mit der App
ShopSocial, Inc. hat geantwortet 29. Oktober 2024

Hi Fancy Clothes,

hank you so much for your wonderful review! We’re thrilled to hear that you had a great experience with us. Your support means a lot to our team, and it motivates us to keep providing the best service possible.

If you ever have any questions or need assistance in the future, feel free to reach out. We look forward to serving you again!

12. September 2024

Thanks for your help, Raymart. The website needs to remind how to proceed the order, I thought it was automatically. But luckily today I have finished the first order under with your help, it's 20 days after my customer has placed order.

Envirosax
Vereinigte Staaten
24 tage mit der App
ShopSocial, Inc. hat geantwortet 18. September 2024

Hi Envirosax,

Here’s a thoughtful response you can use:

Hi [Customer’s Name],

Thank you for your feedback! I’m glad I could assist you in completing your order. I understand how important it is for the process to be clear, and I appreciate your suggestion about adding reminders on the website.

If you have any more questions or need further assistance, please don’t hesitate to reach out. We’re here to help, and we want to ensure your experience is as smooth as possible.

Thanks again for your patience, and congratulations on finishing your first order!

5. August 2024

It's great App to grow your business

Sybaritic Bags & Clothing
Vereinigte Staaten
Etwa ein jahr mit der App
ShopSocial, Inc. hat geantwortet 7. August 2024

Hi Sybaritic Bags & Clothing,

Thank you so much! We're thrilled to hear that you find our app helpful for growing your business. If you ever need any assistance or have any questions, feel free to reach out. We're here to support you every step of the way!

26. Oktober 2024

Had setbacks setting up my store and I had to contact costumer support. It was such an awesome feeling having a real person walk you through the whole process. Thank you Joel for all your help!!

Transierra Jewelry
Vereinigte Staaten
6 tage mit der App
ShopSocial, Inc. hat geantwortet 29. Oktober 2024

Hi Transierra Jewelry,

Thank you for your kind words! I’m so glad to hear that Joel was able to assist you and make the setup process smoother for you. We always strive to provide personalized support, and it’s great to know it made a difference.

If you need any further assistance or have more questions as you continue to set up your store, don’t hesitate to reach out. We’re here to help!

8. September 2024

Super smooth upload. Cute clothes!

Chette, my customer service tech, provided excellent service. I had a licensing issue that was managed with prompt, courteous, service that actually solved my problem. What a refreshing encounter!

GREAT work! Keep it up, Chette!

Ann Malley Staycation Essentials
Vereinigte Staaten
27 tage mit der App
ShopSocial, Inc. hat geantwortet 11. September 2024

Hi Ann Malley Staycation Essentials,

Thank you so much for your fantastic feedback! We’re thrilled to hear that the upload process was smooth and that you’re happy with the clothes. It’s wonderful to know that Chette provided excellent service and effectively resolved your licensing issue.

I’ll be sure to pass along your kind words to Chette. Your support and encouragement mean a lot to us. If you have any more questions or need further assistance, feel free to reach out. Thanks again for your positive review!

16. September 2024

I've really enjoyed using Trendsi. It is easy to use with Shopify and their support is great. Anytime I reach out if I can't find something in their policies or have trouble they are there to help. Harold does an exceptional job of providing support.

Indigo and Ivory
Vereinigte Staaten
17 tage mit der App
ShopSocial, Inc. hat geantwortet 18. September 2024

Hi Indigo and Ivory,

Thank you so much for your wonderful feedback! We’re thrilled to hear that you’ve enjoyed using Trendsi and find it easy to integrate with Shopify. It’s great to know that our support team, especially Harold, has been there to assist you whenever you need help.

Your satisfaction means a lot to us, and we’re here to support you every step of the way. If you have any more questions or need assistance in the future, please don’t hesitate to reach out!

8. Oktober 2024

Lorie was very helpful and quick to respond. Thank you

Bijou Crush
Vereinigte Staaten
8 tage mit der App
ShopSocial, Inc. hat geantwortet 11. Oktober 2024

Hi Bijou Crush,

Thank you for your kind words! I’m glad to hear that Lorie was helpful and responsive. We appreciate your feedback and are here to assist you whenever you need.

If you have any more questions or need further support, just let us know!

29. Juli 2024

I had a issue with my products upload and Charles from Trendsi did an outstanding job in helping me resolve my issue as well as update my account information with much needed information as a seller. Thanks Charles.

Sassy Foot Fashion
Vereinigte Staaten
Etwa 2 jahre mit der App
ShopSocial, Inc. hat geantwortet 31. Juli 2024

Hi Sassy Foot Fashion,

Thank you so much for sharing your experience! 🌟 We're thrilled to hear that Charles did an outstanding job helping you resolve your product upload issue and updating your account information. Your success as a seller is our priority, and we’re glad to have been able to assist you. Thanks for being a valued part of the Trendsi family! 🙌✨

11. September 2024

I submitted all requested documentation to complete my purchasing rights, and it was denied. I uploaded all additional documents and then sent a chat message to find out more specific details as to why it was denied. Chette was the chat rep I had the pleasure to speak with. Very prompt, polite and my issue was resolved, and my account was approved within 2 minutes.

Charming Chics Boutique
Vereinigte Staaten
20 tage mit der App
ShopSocial, Inc. hat geantwortet 18. September 2024

Hi Charming Chics Boutique,

Thank you for sharing your experience with us! I’m glad to hear that Chette was able to assist you promptly and that your issue was resolved quickly. We strive to provide excellent service, and it’s wonderful to know that we met your expectations.

If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help!

Thank you again for your feedback!

11. September 2024

ok

Weekbox
Vietnam
19 tage mit der App
ShopSocial, Inc. hat geantwortet 18. September 2024

Hi Weekbox,

Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you had a great experience with us. Your support means a lot to our team, and we’re glad we could meet your expectations.

If you have any questions or need assistance in the future, feel free to reach out. We look forward to serving you again!