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Easy and seamless to use and integrate with your Shopify store. Customer service is very helpful and communicative.
Hi My Ry,
Thank you so much for your generous review! We are always working hard to give our sellers the best experience, and we are so glad that you enjoy using Trendsi! Please don't hesitate to reach out with any questions or feedback, we are always here to help.
Gretle was very quick to assist with my concerns, and to get my questions resolved. She is even going above and beyond to assist with finding a solution for my shipping question even after out chat ended. Very pleased with my first time using the help chat!
Hello The Ramblin’ Cactus,
Trendsi is here every step of the way for your business! Thank you so much for the review and please don't hesitate to reach out any time you need.
Experience: I kept getting this message about my business needing to be verified and it was so frustrating because I couldn't order any samples. Within minutes of me writing in the chat bubble, someone named Mia was so nice and helped. She let me attach the documents I had to the chat and although I was upset she was nothing but kind and helpful! She was able to wait and confirmed my business based on the documents provided and I was able to order my samples. She even waited for me to confirm I was able to order the items. Mia was a rockstar. Trendsi is one of my best apps on shopify! All under 10 minutes.
Hi, Melek Shop
Mia is indeed a rockstar and we are so proud to have her on our team! We are glad that she was able to help you. Please continue reaching out if there's anything we can help you with.
2/13/24: Hi, I had an issue with products not syncing up properly in my store and Dave was so patient in helping me out, and fixed it. It took a lot of back and forth email exchanges in real-time while we were troubleshooting it. He was able to give me precise directions and finally fixed it for me, thank goodness for that!! Thank you so much Dave!!
Hi, I'm new to Trendsi. So far, my experience has been great because the staff Allan guided me through the entire process for onboarding, he was very patient, explaining each step along the way, and with screenshots as well. At no point did he show any impatience or anything like that. I just hope I can have everything set up and working properly, within the next one week.
Hi, Fashion Forward
Exceptional customer service is very important to us and we are glad Allan was able to provide that to you. We will make sure to pass along the compliments to him. Thank you for the kind review!
Great customer service! Charmaine was amazing. Love the selection of products and availability. The team listens well and strives to be great.
Hi, Prickly Polkadot Boutique
We are happy that our Customer Support team member was able to assist you. Please don't hesitate to reach out again anytime.
Gretle was extremely helpful and fixed the issue I was having with my system. This person was very knowledgeable and able to identify the problem quickly. Thank you!
Hi, White Wolf Clothing Company
We are thrilled that you loved your experience. Our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Please reach out again for any help needed!
Trendsi es una buena app para cualquier catalogo de ropa en linea, y un buen sistema que te ayudan en cualquier pregunta o queja me asistio "Chette" Asta el momento si funciona bien, pero estaria mejor si ofrecieran envios Internacionales para clientes en diferentes regiones y embalaje o paquete con tu propio LOGO.
Hi, Fashion Lenza
Thank you for leaving us a review and we are so glad that you find our team helpful. Please continue to reach out for any help needed. We are available to assist you 24/7!
Sherwin was a great help . Patient and understanding.He sat on the phone with me going in depth and led me along the way.
Hi, Monets Closet
Thank you for your review! We are glad to be able to help, it is our mission to provide you with the best service and user experience. Feel free to reach out if you have any questions or feedback.
I had a wonderful customer service experience with Gretle. She was very helpful and address all my concerns.
Hi, Honey & Wildfires
Thank you for taking the time to leave us with such terrific feedback. We really want to make things as easy as possible for online sellers, so we're glad that we've been helpful so far. Please don't hesitate to reach out with any questions again!
Gretle was awesome. Straight to the point and very informative!!! I wish customer service everywhere was as great as they offer customers!
Hi, Clothes Doors
Thank you for recognizing our Customer Support team member! We strive to provide the best service for all of our customers, so please don't hesitate to reach out again if you need more help.