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Raymart always answer my questions in a timely manner he’s great I really like working with him
Hello 1 Stop Shop
Thank you so much for your feedback! We're delighted to hear that Raymart has been timely and helpful in answering your questions. We aim to provide the best possible service, and it's wonderful to know that you enjoy working with him.
We always strive for excellence, so we'd love to know what we can do to earn that last star from you. Your suggestions and insights are invaluable to us. Please let us know how we can further improve your experience.
customer support Anya was great very helpful and explained everything very well thank you
Hi Lavish Luxe,
Thank you so much for your kind words! We're thrilled to hear that Anya provided excellent support and made sure everything was clear for you. We'll be sure to pass along your appreciation. If you ever need assistance again, don't hesitate to reach out! ❤️
very helpful and easy interface quality products responsible representative Lorie guide me in very nice way
Hello cozy mart,
Thank you so much for your kind words! We're thrilled to hear that you found our interface easy to use, and we're delighted that Lorie provided you with helpful guidance. We appreciate your support and look forward to serving you again soon!
Hello, I am new to this application and haven't added my products yet. However, I'm genuinely excited about the potential this app holds for my future endeavors, especially given the added benefit of free shipping. I've had a positive experience with the 24/7 support, particularly with Allan, who was remarkably helpful and honest. Thank you. I am eagerly anticipating the journey ahead.
HI Sassle Style,
Hey there! 🚀 Welcome aboard! We're thrilled to have you on this exciting journey with us! 😃 Allan is just as excited to be part of your experience. If you ever need assistance or have questions as you dive into adding your products, we've got your back 24/7. Here's to a fantastic future together! 🌟 Thank you for choosing Trendsi!
Trendsi has been a great option for me as a brand new online boutique. Their system syncs perfectly with my Shopify store and their customer service is excellent! Gretle, Angelo, and Erika are three of their customer service reps and all three were extremely helpful with questions and resolving a small issue. I also love that I can filter by where the products are coming from, so I can avoid overseas shipping / longer ship times. Some issues with overseas quality and availability, but Trendsi catches it before the products are shipped. I appreciate their attentiveness!
Hi Pixie Petal Boutique,
Wow! We're thrilled to hear about your fantastic experience with Trendsi, and we're honored to be a part of your online boutique journey. It's awesome to know that our team, especially Gretle, Angelo, and Erika, could assist you effectively. We're committed to making sure your business runs smoothly, and we're glad to hear that our syncing system with Shopify and product filtering options are making a difference. Thanks for being part of the Trendsi family! 🚀💪
I found Trendsi a few months ago, I have been navigating my way thru learning the app and getting items to my store. There are a few minor issues with missing information that applies to certain selling platforms, but, overall I like the app. I like the variety of product and the picture quality is great. I had to chat with customer service today about an upload issue and Anya was very helpful in helping me understand the issue I was having. Although, the issue itself seems a bit restrictive and could be expanded upon. I was attempting to upload one of my collections, but due to many variants with the products, it put me over the 1000 limit for the day with very few products listed on my site. I was under the impression the limit was per product, not per variant of each product as well. All in all still like the app and Anya was very helpful.
Hi SMS Fashion Wear,
It's great to hear that you've been using Trendsi and finding it useful for your store. Our variety of products and high-quality pictures are definitely positive aspects. It's also good to know that Anya from our customer service was able to assist you with your upload issue and help you understand the problem.
Regarding the upload limit, it seems that you encountered a restriction when trying to upload one of your collections. The limit of 1000 uploads per day can include variants of each product, which might not have been clear to you initially. It's understandable that this limitation could be a bit restrictive, especially if you have many variants for your products.
While Shopify has its limitations, it's encouraging to hear that you still like Trendsi overall and that Anya provided helpful assistance. Thank you so much for choosing Trendsi to be your business partner. We hope you are able to take your brand to the next level with our help! ❤️
The support is 5 star (Gretle, Mia, Lhirose, and Raymart) and have always had all the answers to my questions, and have helped out a TON.
Why not 5 stars? I think there needs to be adjustments to their collections (seeing new imported products before sending to Shopify on the Collections list), or the ability send a new collections from Trendsi to Shopify, and the collection is created in Shopify
Hello, Scarlet Avenue
Thank you for your valuable feedback! We greatly appreciate your kind words about our support team (Gretle, Mia, Lhirose, and Raymart). We're thrilled to hear that they've been able to provide excellent assistance and have been a great help to you.
We also value your suggestions for improvements in our collections process. Your feedback is vital in helping us enhance our services and make the necessary adjustments. We will certainly take your ideas into consideration and work towards implementing them to improve your experience.
If you have any further suggestions or questions, please don't hesitate to reach out. We're here to assist you and make sure you have the best experience possible. Thank you again for your feedback and for being a part of our community!
I am not new to Shopify but new to Trendsi. I felt in love with their products, photo styling and, wide variety of colors and sizing. It took a little while to efficiently add items to my store by making smaller and item specific collections before sending it over to my store. I am still very early in the process and my store has ben open less than a week. There is one issue that is concerning and I'm currently navigating through. If you would like to sell using Google or Amazon, there is necessary product information that Trendsi does not provide which have proved to be quite frustrating at the moment. There is a solution, but it's just one more thing to list of things you have to do to for your store to be successful. I will say that Gretle was a great help in helping me sort out this issue. I am also a little concerned about shipping and hope these issues have been addressed from the other sellers' complaints. Aside from that, I'm excited to see what happens.
Hi FanciHD,
It's great to hear that you're excited about using Trendsi and have had a positive experience with our products, photo styling, and variety of colors and sizing. Starting a new store can be a process that involves learning and navigating through various challenges, so, understandably, you're facing some concerns.
It's also encouraging to hear that Gretle helped assist you with sorting out the issue. Customer support can play a vital role in resolving concerns and providing guidance throughout your journey, and this is one of our top priorities.
As for shipping, we understand that shipping experiences are important for your customers, and rest assured that we are continuously looking for better options for improving our shipping.
Overall, it's fantastic that you're excited to see what happens with your store. Starting a new venture can be challenging and rewarding, and with time and effort, you'll likely find solutions to the obstacles you encounter. Stay proactive, continue exploring your available resources and support, and as your trusted partner, we are always here to help. Let's grow your fashion business together. ❤️
Trendsi has everything to open a nice shop and try the dropshipping route. Congratulations also to the assistance, and excellent user experience, and thank you Gretle for your kindness.
Now I just have to hope I start selling!
lovethisoutfit.com
Hello Love This Outfit,
That's fantastic to hear! 🚀 You're all set for success with Trendsi. Gretle and our team are thrilled to have you on board. Here's to a thriving shop and booming sales! 🌟 Best of luck! We're hopeful we can earn that one last star and make it five! ❤️
HELLO, I HAVE A ONLINE BOUTIQUE AND HAD MY FIRST REFUND AND I HAD THE PLEASURE OF WORKING WITH “Gretle" WHO WAS VERY KIND AND KNOWLEDGEABLE ON MY ISSUE. I WOULD RECOMMEND TRENDSI TO ANYONE LOOKING TO START A NEW STORE. I HAVE HAD SEVERAL ISSUES BUT THE CUSTMER SERVICE HAS BEEN A REAL GEM FOR THOSE OF US WHO IS STEPPING OUT HERE ON FAITH TO START OUR NEW BUSINESS.
Hi QUALITY'S PRODUCTS,
That's wonderful to hear that you had a positive experience with "Gretle" and that our customer service has been helpful to you! It's always reassuring when you receive good support, especially when starting a new business. Providing excellent customer service is crucial for building trust and maintaining a loyal customer base and it is one of our top priorities. If you have any specific questions or need assistance with anything related to your online boutique or business, feel free to ask. We're here to help! ❤️