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Their customer service is very good. Had a problem with changing some prices, Harold sent the "How to Info" to me, and, Bada-Bing, Bada-Boom, problem solved... Thanks, Harold.
Hello Elegant Lady Apparel & More,
Thanks for the awesome feedback! 🌟 We're thrilled to hear that Harold's 'How to Info' did the trick and got things sorted for you. If you ever need anything else, we're here to help! 💪
Czar is so patient and thorough! I was frantic about an order and Czar walked me through it!
HerShe Boutique
Hi Hershe boutique,
Thank you so much for your kind words! We're thrilled to hear that Czar provided excellent service and helped ease your worries. We're here to make your shopping experience as smooth as possible. Looking forward to serving you again soon at HerShe Boutique!" 🌟
Trendsi Clothing - Excellent customer service thanks to Chette!
I recently needed some help and I was very impressed with the prompt and helpful service I received from Trendsi support. They answered all of my questions quickly and efficiently. They are very friendly and professional. Thanks to Chette, I am now confident that my order will be handled smoothly. I would definitely recommend Trendsi to anyone looking for a reliable clothing supplier with excellent customer service.
Hello Digital Store,
Thank you for your awesome feedback! We're thrilled to hear that Chette provided you with excellent service. We're committed to ensuring your order goes smoothly. Looking forward to serving you again soon! ❤️
I have had the privilege of working with both Mary today and Raymart in the past, and I must say that Trendsi has the best customer service hands down. Mary's exceptional service today, along with Raymart's previous assistance, truly highlights the outstanding customer service standards at Trendsi. Thank you for providing such exceptional support and assistance!
Ps Thank you Mary for finding me again and picking up where we left off today
Hello Jewell's Jewelz,
Thank you so much for your glowing review! We're thrilled to hear that both Mary and Raymart have provided you with exceptional service. At Trendsi, we're dedicated to delivering top-notch customer support, and it's wonderful to see that reflected in your experience. We'll make sure to pass along your appreciation to Mary and Raymart. Looking forward to continuing to exceed your expectations!
I recently started ramping up my women's e-commerce site, Lauxiva, and have had a few issues which I have had to try and contact the company I use to source my products from. Most of them have been less than desirable, but when a customer emailed me saying he had gotten the wrong size and it needed to be changed, I was concerned it would be a huge hassle to get it changed. HOWEVER, when I pulled up the customer support chat and got connect to Raymart, he was astronomically helpful and got the size of my customer's order in literally a matter of minutes!! I was, honestly, blown away by how GREAT their customer service was, especially as compared to some other companies I've worked with trying to get things resolved! Thanks Raymart and Trendsi, i will definitely be adding more products to my store from Trendsi!
Hello Lauxiva,
Wow, thanks for sharing your experience! 🌟 We're thrilled to hear that Raymart went above and beyond to assist you with such speed and efficiency. Customer satisfaction is our top priority, and we're delighted to have exceeded your expectations. Looking forward to providing you with even more amazing products for your Lauxiva store! ❤️
We have been with Trendsi for 2 years and haven't had any problems, quality has been good, which has given us great reviews on TrustPilot.
Customer service has been great and Representative Czar has very helpful with a pre-order I had during Spring Festival/Lunar New Year.
I know everyone's experience is different. However, so far, we've been happy with our relationship with Trendsi.
Hi Teddy Blaze,
Thank you for sharing your positive experience with Trendsi! We're thrilled to hear that you've had a great two years with us. We appreciate your kind words about our product quality, customer service, and the assistance provided by Representative Czar. We look forward to continuing to meet your expectations and appreciate your ongoing support.💙🥂
Harold was a great help! second time I had to reach out for help today!!! Everyone has been great so far! Very knowledgeqable!
Hi The Haven Collection,
Thank you so much for your kind words! We're thrilled to hear that Harold provided excellent assistance for you not once, but twice today! Our team is dedicated to being knowledgeable and helpful, and we're delighted to have met your expectations. If you ever need assistance again, don't hesitate to reach out. Have a fantastic day! ❤️
Trendsi has an amazing and superb customer support base. a very short time with Anya and she answered all my questions with regards to return and refund policy. Her response were instant and very much helpul. She seems to have a working knowledge of Trendsi.
Hi Zimertz,
Thank you for your awesome feedback! We're thrilled to hear that Anya provided such speedy and helpful assistance with our return and refund policy. We'll be sure to pass along your kind words to her. Here's to more great experiences with Trendsi!
Trendsi has been so easy to use and set up! I was having trouble with connecting shipping and Harold was extermely helpful and walked me through how to set this up with screenshots for shopify! Thank you so much for the great support!
Hi Urban Bird & Company,
Thank you for your kind words! We're thrilled to hear that Trendsi has been easy to set up and that Harold provided you with excellent support. We're here to help you every step of the way!
I highly recommend Chette for any Shopify/Trendsi-related problems. She was very helpful and professional. She solved my problem within minutes and explained everything clearly. She went above and beyond to provide excellent service. I appreciate her work and kindness. Great job, Chette!
Hi Stylescraze,
Thank you so much for the glowing recommendation! It was a pleasure assisting you with your Shopify/Trendsi needs. I'm thrilled to hear that I could resolve your issue quickly and provide clear explanations. Your appreciation means a lot to me! If you ever need assistance again, don't hesitate to reach out. Cheers to smooth sailing ahead!