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Joel was awesome on helping me track an order that way placed!!
Hello Island Winds Clothing Company
Thank you for your feedback! We're thrilled to hear that Joel was awesome in helping you track your order.
Providing excellent support is our priority, and we're glad Joel could assist you effectively. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help!
I contacted Abby via chat before getting started, she was very helpful explaining how everything worked and how I could add products to my shopify store.
Hi CandyK's Boutique FashionZ,
Thanks for your kind words! I'm thrilled to hear Abby was able to assist you so effectively. If you need anything else, don't hesitate to reach out. Happy selling! 🚀
I love that its so simple to figure things out and get right to business.
Hi Brian Alan Brock,
Thanks a bunch for the glowing review! Glad you're finding our system straightforward and ready to rock. Let's keep that business momentum going strong! 🚀
The best customer service I’ve ever had. Joel was a great representative for Trendsi. He answered all of my questions quickly and got the answers that I needed for everything. Went above and beyond was willing to go through step by step to help me set up my TikTok account with my store. Helped me with a link to see about my sellers permit. When I asked about why my items that I was added was going to my home page and not going underneath the categories he looked into it and told me how to fix the problem. Showed me where to find the kids items that they had and so on and so forth. I’ve never had anyone really try to go above and beyond. He would send me links and pictures on what is should look like and how to do everything I’ve asked. I haven’t started making sales yes but once I first opened up my shop this month I also had a lady name Ingrid who reached out to me quickly and helped answer my questions as well. This is a great company with lovely customer service. I can’t say enough how much the customer service is good.
Hello,
Thank you so much for your incredibly kind words! We're delighted to hear that Joel provided you with the best customer service you've ever had.
We're thrilled that Joel went above and beyond to assist you, from answering your questions quickly to helping you set up your TikTok account and resolving any issues you encountered. It's wonderful to know that Ingrid also reached out promptly to assist you.
Your satisfaction is our priority, and we're here to support you every step of the way. If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. We're dedicated to ensuring your experience with us remains exceptional.
I had to change an address for a customer, and Chette made it quick and easy!
Hello Bitty Bee Boutique,
Thanks for the shoutout! Glad we could zip through that address change for you! 🚀
Great app, Great Product and Great support to help get setup. I look forward to a long relationship
Hello Love Salve,
Thank you so much for the awesome feedback! We're thrilled to hear that you're loving our app, product, and support. Here's to a fantastic journey ahead together! 🚀🎉
I'm new to shopify and most days can't figure out my own name!! I recently needed help on Trendi's site and was blown away by how amazing their customer service was. Joel helped me not only was he so nice and patient with me, he was able to pin point exactly what my need was, followed up the next day and thennnnnnnnn contacted the shippers to get an additional update a few days later to give me an update. I figured once that chat closed, I was just another person but Joel really made me feel like my concern was important and was just amazing!! Not sure if he'll be able to see this but THANK YOU JOEL!!!
Hi BoujeeTart,
We're thrilled to hear about your fantastic experience, and we're even more thrilled to have Joel on our team. 🌟 Thank you for sharing your positive feedback with us! We're here to make sure every concern is heard and addressed promptly. Welcome to the Shopify family, and we look forward to serving you again soon!
Anya was quick to respond and able to guide me in the direction I needed.
Hello Iron Wood Fitnessga,
Thanks a bunch for your kind words! So glad Anya could assist you swiftly and get you on the right track. If you ever need more guidance, just send us a message! 😊
I just started using this app not too long ago and I have had nothing but a great experience with the functionality of the app and the customer service they give so far.
I had a few orders placed that had not been processed yet, so I had reached out to the customer service team to see what was going on. I was connected with Angelo, and they were able to look up and see what was taking the orders so long to process.
Angelo went above and beyond my expectations by explaining what was going on, and then reaching out to the warehouse and requesting to have the orders shipped out that day so I didn't get penalized on TikTok for late shipment. Angelo was also very patient with me and made sure I had all the information needed, and it was a pleasure to work with them on this!
I am so happy I chose Trendsi as my dropshipping partner for my business!
Hello 4 Ever Trending,
We're thrilled to hear about your fantastic experience with Trendsi! 😊 Our team, especially Angelo, is dedicated to providing top-notch customer service and ensuring your orders are processed promptly. We're glad we could exceed your expectations and help you avoid any hiccups. Thanks for choosing Trendsi as your dropshipping partner – here's to many more successful collaborations ahead! 🎉
Easy to use! I'm glad I found Trendsi
Hi Sophistique,
That's awesome to hear! We're thrilled you're loving Trendsi! 🎉