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Update: I made a silly change in my shopify settings that messed things up and Chette was so helpful in showing me what I needed to fix and walking me thru fixing it!
The customer service I have received has been excellent! I love everything they have to offer and the ease of being able to add the items to my shop!
Hi, Downhome MaMa
We appreciate your feedback and we are delighted that you find value in the services that we offer. Please feel reach out again if you need help in the future! We are available 24/7
Gretel was amazing, and so helpful! She was very quick to help and took me step by step through the whole process of all of my questions!
Before this, I was so confused and now understand it all fully, she explained everything very well! She was also extremely friendly and professional!
Thank you, Gretel!
Hi, Rose & Lei Boutique
Thank you for your review and we are glad that Gretle was able to help you with all your questions. We'll make sure to pass along the compliments! Please pop by our support anytime if you need us for any question or help.
So far so good! The one technical issue I had trouble with, Raymart was able to help get the problem solved.
Hello The Prissy Palm,
That's awesome to hear! 🚀 We're thrilled that Raymart was able to resolve your technical issue. If you ever need further assistance, don't hesitate to reach out. We're here to keep things running smoothly for you! 😄👍
Just recently started using Trendsi and so far so good! I had a couple of questions and Gretle helped me right away. I love when these apps have fast support!
Hi, Luxe Manner
We are thrilled that Gretle was able to assist you with your questions and we appreciate your kind review. Trendsi is here to support you all the way, so please do not hesitate to reach out again.
Chette walked me through Trendsi's shipping costs and answered other questions, Very Helpful and quick at answering queries. Thank you so much Chette.
Hello VANILLA FASHION HOUSE,
Thank you for the kind words! We're thrilled to hear that Chette provided you with excellent service and addressed your questions promptly. We appreciate your support and hope to assist you again in the future. Have a fantastic day!
excellent customer service from these guys. Have yet to have any complaints. They are responsive and even on Sunday EST US they have someone to help. Thanks Angelo for today !! :)
Hi, MAISHA DESIGNS CO.
Thank you so much for your review! It is our mission to help sellers like you grow your business and sales, so we are delighted that we have been helpful so far! Please feel free to reach out for anything you need!
Lorie was a pleasure to work with tonight to quickly switch two shipping addresses. She was quick, professional and very lovely to work with!
Hi, Mama Bird & Co.
Thanks for your kind words about Lorie, she is indeed a rockstar and a valuable member of our team. Your glowing review means a lot to our team, we appreciate you! You are welcome to reach out to us again at any time! ❤️
I recently had the pleasure of interacting with Gretle, a representative from Trendsi.com, and I must say that my experience was exceptional. Gretle demonstrated professionalism, knowledge, and a genuine willingness to assist.
From the moment I reached out with my inquiries, Gretle was prompt in responding and provided clear and concise information. They went above and beyond to address all of my questions, ensuring that I had a comprehensive understanding of the products and services offered by Trendsi.com.
Hi, Maddison Apparel
Exceptional customer service is very important to us and we are glad our team member was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!
Raymart was great to work with! He helped me so much! He was great to work with! So thankful for Trendsi and everything you all do!
Hi, Honeysuckle Ranch
We are thrilled that Raymart was able to assist you with your questions and we appreciate your kind review. Trendsi is here to support you all the way, so please do not hesitate to reach out again.
Customer Service is very good and give prompt answer of my all question.
Thanks Lorie for support...
Hi, TRENDSTOREY2023
We are happy that our Customer Support team member was able to assist you. Please don't hesitate to reach out again anytime.