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This review is for the awesome technical support we have received over the last few days. First a shout out to Gretle for her patience and persistence in figuring out an order issue. This helped me resolve the issue and get the customers order processed. We also received awesome support multiple times from Jaylene via zoom for an initial trendsi setup. She then met with us again via zoom to help set up our facebook commerce manager. She has been patience, helpful, and most important friendly with us. We feel like part of the team. Using Trendsi has been just a wonderful experience for us as new Boutique owners that just launched.
Hi Independentiris,
Thank you so much for taking the time to leave us a review. Here in Trendsi, our mission includes making our sellers feel heard, welcomed and valued and we do our best to provide the support and training that you deserved to accelerate your business goals. We'll make sure to pass along the compliments to Gretle and Jaylene. Please reach out again!
nice app they have good collection and the lady called
"gretle" is awesome and answered all my quastion about shipping and inventory with a pleasure
recommended for those who want to inspire their store visitors with beautiful collection
Hi,
Thank you so much for your generous review! We are always working hard to give our sellers the best experience, and we are so glad that you enjoy using Trendsi! Please don't hesitate to reach out with any questions or feedback, we are always here to help.
I had an issue with my account and needed to have it updated. I messaged Czar and asked for help. She was fast and straight to the point and was able to fix my issue in just a couple min! Thank you so much and I appreciate it!
Hi, Belle In Love
We are happy that our Customer Support team member was able to assist you. Please don't hesitate to reach out again anytime.
This App is amazing! For this being my first time dropshipping I didn't know where to start. My agent Mia had helped me a whole lot. Every question I've had she's answered and never leaves me waiting for a response. She answers in a very quick time frame 2-3 minutes max time I've ever waited for a reply. We know how important time is when you have a business. But overall the clothes are amazing and the customer service is great.
Hello PrayerfulWomansCloset,
Thank you so much for your kind words! We're thrilled to hear about your positive experience with our app and the support from Mia. We're here to help you succeed in your dropshipping journey. If you have any more questions or need further assistance, feel free to reach out. Happy selling! 🌹🥂
Had a few preliminary questions and Chette was really quick to answer my questions! Good start to my relationship with Trendsi!
Hi, Doryann's
Thanks for your review. It's our pleasure to help online boutique owners like you start and grow. We will always be your trusted partner and can't wait to help you score more sales.
Chette was wonderful and most helpful! I am excited about this as I have been looking for a simple solution like this to add quality products to my store!
Hi, Cashmere Grace
We are so elated to read your incredible review and we'll pass along the compliments to Chette. You made our day and we're so thrilled that you are loving your experience this far. We're always thankful for you, please continue to reach out to the team for any questions or help needed.
Customer service is fast. Lorie is awesome. She gave me the detailed instruction on customer return policy.
Hi, cococia
We are thrilled that Lorie was able to assist you with your issues and we appreciate your kind review. Trendsi is here to support you all the way, so please do not hesitate to reach out again.
Mía is phenomenal! She answered every question FAST! I use multiple dropshipping suppliers and now Trendsi is my FIRST choice when adding items. It’s because of Mía and her outstanding customer service skills as well as his professionalism.
Thank you again Mía- you are my “go-to” girl.
I wish there was a way to search by “color” - maybe in the future. I would like to see more bright colors, like pinks (fuchsia, hot pink..etc), blues ( royal blue, London Blue, Klein blue), and greens (Kelly, chartreuse)
Hi, Lorie G Boutique
Thank you for recognizing our Customer Support team member! We strive to provide the best service for all of our customers, so please don't hesitate to reach out again if you need more help.
"Lorie" She really helped me lot to understand Trendsi. I really appreciate it, She guided about my concern on shipping cost and refund policies.
Hi, B4 Brand
Lorie really is a rockstar! Thank you so much for your kind words! We'll make sure to pass along the compliments to her. Please don't hesitate to reach out to our 24/7 support team again
realy nice support from Lee, best fashion supply, Many Items and trending fashion product, easy to add to shopify store
Hi Ana Beauty & Fashion,
Thanks for your kind words. It's our mission to help online boutique owners like you to start and grow. Let us know if you have any feedback or questions. We are always here to help. Can't wait to help grow your fashion business together. ❤️