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I was having an issue with TikTok address syncing over to Shopify and then setting up seller shipping. Raymart was amazing! He helped me step by step to get the address fixed and helped me with setting up my shipping with TikTok to avoid this happening again.
Hi Soul Inspirations,
Thank you so much for sharing your experience! We’re thrilled to hear that Raymart was able to assist you so effectively and guide you through resolving the issue. It's great to know that the address syncing and shipping setup are now all set. We truly appreciate your feedback, and we're always here to help if you need anything else. Thanks again for choosing us!
Charles was very quick to respond and answered all my questions. I am just getting started with my business and still learning a few things, and Charles was very helpful in explaining things to me.
Great experience with Trendsi and their support team!!
Hi Bloom Fitness Collective,
Thank you so much for your wonderful feedback! We’re thrilled to hear that Charles was quick to respond and helpful as you start your business journey. It’s great to know you had a positive experience with Trendsi and our support team! If you have any more questions or need further assistance, feel free to reach out anytime. We're here to help!
I've had a few questions in the past and had another one today. I chatted with Joel today and he quickly found a resolution to a problem I was having. I appreciate the great service I always receive from the support staff. Keep up the good work and thanks again Joel!
Hi URBANA VILLAGE,
Thank you so much for your kind words! We’re thrilled to hear that Joel was able to quickly resolve your issue and that you consistently receive great service from our support team. I’ll make sure to pass along your appreciation to Joel. If you have any more questions or need assistance in the future, we’re always here to help!
I have been working with Trendsi for a couple of years, and I can say I love the app, the products, and the customer service! Today, I had to cancel an order, and Chette helped me check the status of the order and helped me cancel it (I was unable to do so because I was out of the window of time to do it). It is always a good experience when I need support from customer service. I'm very happy with this company and I highly recommend it.
Just starting out with Trendsi and their support has been more then helpful, very fast and detailed responses from the agent Joel that really helped clarify and do the initial setup correctly.
Hi Hera,
Thank you so much for sharing your experience! We’re thrilled to hear that Joel was able to assist you with your initial setup and provide fast, detailed responses. It’s great to know that our support team made the process smoother for you as you’re getting started with Trendsi.
If you have any more questions or need further assistance as you continue, feel free to reach out. We’re always here to help!
Thanks again for your kind words and for choosing Trendsi. Wishing you the best of luck with your business!
I recently joined Trendsi app this year to start adding more diverse styles to my clothing boutique. What I love about Trendsi is that the clothing is very size inclusive for women of all shapes and sizes from small to plus size. This in particular aligns with the mission of my brand to be a size inclusive women's brand for women of all sizes. I also love that they have very responsive and courteous customer service. I recently had a technical issue where I didn't understand how to set up the shipping rates on Shopify as I am not tech savvy.Ms.Anya responded to my concern the same day and gave me detailed instructions on how to set up the shipping rates for Trendsi for my Shopify store. I really appreciate how kind, courteous and responsive she was with addressing my concerns. This really makes me feel more comfortable using this company since the customer service has been reliable and responsive so far. I hope my brand will have a great long term partnership with this company.Thank you Trendsi :)
Hi Theomese Fashion House,
Thank you so much for your thoughtful review! We’re thrilled to hear that Trendsi aligns with your mission of being a size-inclusive brand. It’s wonderful to know that Anya was able to assist you with your shipping setup and provide the support you needed.
We’re committed to being a reliable partner for your boutique, and we’re excited to see your brand thrive with us. If you have any more questions or need further assistance, don’t hesitate to reach out.
Thank you for choosing Trendsi!
5 star customer service, Lori explained me the process about shipping and how it works and very professional the way she handled my order.
Hi LustMia,
Thank you for your wonderful review! We’re delighted to hear that Lori provided you with excellent service and clearly explained the shipping process. Her professionalism is truly appreciated.
If you have any more questions or need further assistance, please feel free to reach out. We’re here to help!
This is such a great partnership, they really have everything figured out! Our first experience with trendsi and I am excited to launch with full confidence that my clients will receive quality products and a wonderful experience. Harold is among the best! He is knowledgeable and extremely helpful making the experience worthwhile, thank you Trendsi and thank you Harold!!!
Hi ELLE FACTOR,
Thank you so much for your wonderful feedback! We’re thrilled to hear that your first experience with Trendsi has been so positive, and we’re excited for your launch. It’s great to know that Harold was able to make such a positive impact, and we’ll be sure to share your kind words with him. We’re looking forward to continuing this amazing partnership and supporting your success. Thank you again for choosing Trendsi!
Wide variety of items to create a beautiful store. They have 24/7 chat support so all questions can be answered. I have had the pleasure of dealing with Charles a few times who was very helpful each time. They have a great team to work with and fabulous fashion.
Hi The Finer Way,
Thank you so much for your wonderful feedback! 🌟 We're so glad to hear you're enjoying the variety of items and the 24/7 chat support. Charles is indeed a great part of our team, and it's fantastic to know he’s been able to assist you so well!
We’re always here to help, and it’s amazing to hear that you're building a beautiful store with our products. If you ever need anything else or have more questions, don’t hesitate to reach out. We’re cheering you on every step of the way! 💫
Trendsi Customer Support
trendsi.com | Your One-Stop Shop Supply Chain Solution
I had some confusion about a delivery, and the chat started right up and Joel was a big help! He helped me understand a few things I did not know since I am new to Shopify and Trendsi. I have been happy with the clothes, the shipping time is fine, and now the chat is great too. YAY
Hi Two Blessings Boutique,
Thank you for your fantastic review! We’re so glad to hear that Joel was able to assist you and clear up any confusion about your delivery. It’s great to know you’re enjoying the clothes and finding our shipping and chat support helpful.
If you have any more questions as you navigate Shopify and Trendsi, feel free to reach out anytime. We’re here to support you!