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They have been so helpful with answering call my questions!
Hi ΞVOLVΞ VIBΞS,
I'm glad to hear that you've had such a positive experience with our team! If you have any more questions in the future, don't hesitate to reach out. We're here to help! ❤️
This app is amazing and customer service representative hazel was amazing she helped me set up my store and answered all my questions
Hi, Prestine Beauty
We are so happy to have you and glad we can help you grow your business! Our CS team is always here to assist you anytime you need it.
I found Trendsi by searching on Goggle for a Drop Shipping company and it was easy to setup because they had step by step instructions. I had a questions about my app and Lee from Trendsi advised me to setup a Store with Trendsi said to set it up on Shopify. For my questions she did answer them as I needed so now I am using Shopify to sell Trendsi clothing.
Hi, T M J & J FASHIONS
We are so grateful for your feedback and glad that Lee assisted you with the gold standards we have set for our Customer Support team. Please continue to reach out if you need help! We are available 24/7 💛
I just started using Trendsi. The app is easy to navigate and the customer service is great. Angelo was polite and quick to verify information. Thanks Trendsi
Hi Blue 7 Apparel,
Thanks a lot for your review! It's our mission to help online sellers grow their business, and we look forward to helping your journey. Feel free to let us know if you have any questions or feedback, and we are always happy to help.
The customer service team has been exceptional for me. Most recently Gretle showed me how to request a restock. So excited to be working with you and your team.
Hi Find Your More Fashion,
Thank you for your exceptional review! Your honest feedback is an affirmation for our hard work and we will continue to be better and better as a promise to provide the best user experience. We are so glad to have you and please reach out any time you need! 💛
Chette was so helpful and gave such detailed help she spent so much time with me instructing me how to exactly set up my trendsi account step by step exactly what I needed.
Hello ShapeLounge,
Thank you so much for your kind words! We're thrilled to hear that Chette provided you with such helpful and detailed assistance in setting up your Trendsi account. We're here to support you every step of the way! If you have any more questions or need further guidance, feel free to reach out. 🌹
Love Trendsi! Customer service has also been wonderful. After working with Allan, he helped me to understand the process better and was so easy to work with. He answered all my questions and I am very grateful because I am new to this. Very happy!
Hello Tangerine Goddess
Thank you so much for sharing your positive experience with Trendsi and our customer service team! We're thrilled to hear that Allan was able to provide you with clear guidance and address all your questions. It's fantastic to know that he made your experience smooth, especially as you're new to this.
We're here to assist you every step of the way, so if you have any more questions or need further help, don't hesitate to reach out. Your success means a lot to us!
Thank you Alan. You were kind and it was very helpful. I think they're doing their best and this app will be very useful.
Hi, WE'LLDONE
Your kind words certainly made our day! We always want to offer our users the best service and user experience. Feedback like this is what makes us continue to strive for ways to improve our services. Thank you, we'll make sure to pass along the compliments to Allan! Welcome to Trendsi! 💛
Great assortment of products and great customer service!! Would love if they could re-stock sold-out items without having to request them since those are the hottest things to sell.
Hi Giddy Up Girls,
Thanks so much for your review and we heard your feedback loud and clear. We will continue to improve our service to better support you and your fashion business. Just let us know if you have any questions or additional feedback.
I placed my first order yesterday. The support team agent Gretle responded quickly to address and issue with the customers address. So far so good. I’m still waiting on the tracking number though. So we shall see.
Hi, Shop-Majesty
We're glad that Gretle helped you and we'll make sure to pass along the compliments to put a smile on her face. Thank you so much for review and we encourage you to reach out anytime you need help!