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I have been mad at Trendsi twice today. 1st because they texted me and I no longer had the app installed. I had removed it because I sell geeky women things and generally they don't carry that kind of apparel. But they said they had a Barbie Malibu dreams collection. I couldn't find it and was mad all over and I guess mad that it wasn't actually Barbie but Barbie themed.
All of that is moot as what I did see I loved and they have added some tees to their site that I CAN sell. So I grabbed a few. They responded to my questions in a kind manner (though I was a bit short, but not on purpose, I got a call just as I was typing, hit send too soon).
My only real complaint is that they need to make it exceedingly clear that you can install and use Trendsi without a subscription. You only pay when your customer orders. with that in mind, I'm thinking of starting a secondary store, with all the fashion deliciousness I see.
Their process of importing to your store is the best I've seen on SHopify so far. Very clean and streamlined. Good app for those wanting to give Shein a run for their money.
Hello The Pink Controller,
Thank you so much for your generous and detailed review! We are always working hard to give our sellers the best experience, and we are so glad that you enjoy using Trendsi! Please don't hesitate to reach out with any questions or feedback, we are always here to help. ❤️
I reached for help concerning my orders and Chette was very helpful in helping me understand how everything work. Thank you so much for being kind and informative!
Hello The BrownGirl Boutique Apparel & Waistbeads LLC
We're thrilled to hear that Chette provided helpful assistance with your orders and explanations. Our team aims to be both informative and kind. If you require further assistance, feel free to reach out again. Thanks for your feedback!
Love Trendsi! They have so much great stuff. The support is awesome also. I had a question and Gretle was on the chat helping me within a minute! Thanks so much for the excellent customer service!
Hi, graphics-n’-bling-boutique
Thanks for leaving us a review, it is music to our ears! We are so glad that our team was able to help you every step of the way and we'll make sure to pass along the compliments to Gretle! Please reach out to us anytime, we are available 24/7!
Fast responses and great support! Whitney was a great help and very quick to get my order corrected.
Hi Mulberry + Maeve,
Thank you so much for taking the time to leave us a review, we are so glad to have you! It is our mission to make life easy for online sellers, so we are so happy to hear that you find Trendsi helpful! Please don't hesitate to contact us with any questions or needs in the future.
Very satisfied with the fast reply of customer service Angelo who provided all the information I needed. Thank you again
Hi Berrakausa.com,
Thanks so much for your review we heard your feedback loud and clear. We will continue to improve our service to better support you and your fashion business. Just let us know if you have any questions or additional feedback.
Jenny was so helpful when I could not get my collections to populate to add new items to. She was able to troubleshoot somethings & walk me through how to fix it so that I could continue to stop my boutique with Trendsi products!
Had another issue & Chette was able to walk me through it, then was able to help me with 3 different issues after, all within under an hour. If I had to figure it out on my own, it would of taken me days! Thanks so much for quick- helpful assistance!
Hello Black Barn Boutique,
That's great to hear that Jenny was able to assist you effectively with troubleshooting and fixing the issue you were facing with your collections. It's always valuable to have helpful support when encountering challenges in running your boutique. It's also wonderful to hear that you can continue offering Trendsi products to your customers. If you have any more questions or need further assistance, feel free to ask. We're here to help! ❤️
Love this app. It's user friendly and I love that I can offer my own prices for the products. Customer service is great too. Angelo was knowledgeable and his instructions were easy to follow.
Hi, For She Is Beautiful
We love your review and we are so glad that Angelo was able to go above and beyond to make sure you are taken care of. Thank you so much for the review and we encourage you to reach out anytime you need help!
The Trendsi Chat support is really good. They always help in resolving the issue right away. Gretle was a big help.
Hi FitSorority,
Thank you so much for your generous review! We are always working hard to give our sellers the best experience, and we are so glad that you enjoy using Trendsi! Please don't hesitate to reach out with any questions or feedback, we are always here to help. ❤️
This has been a great boost to my business. Easy to integrate to my shopify store, great products, and amazing customer service! Thank you so much!
Hi Happy Drip Co,
Thank you for your review. We are glad that you enjoy using Trendsi. Let us know if you have any additional feedback or question. As your trusted partner, we are always here to help. Let's grow your fashion business together. ❤️
I worked with Chette on an issue that I had with my first order. I had not completed what I needed on their end, so it was my error. She was very helpful and answered all my questions. She offered a number of ways to remedy the situation. I appreciate her support during my learning curve.
Hi, Tennessee & Co.
Exceptional customer service is very important to us and we are glad Chette was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!