Trendsi: Fashion Dropshipping

I am new to Trendsi ‑ Fashion Drop shipping, I didn't know where to start, so I clicked on the chat link. I was happy to have chat with Gretle. You have answered all my questions and give my information on how to set up my store. Thank you so much for your patience, Gretle, you rock. I am looking forward to a long healthy relationship with Trendsi ‑ Fashion Dropshipping.

I placed an order for my customer on 4/1/23 along with several additional orders of the sale Sling bag. Checked a few days later to see that it was delayed. I got worried and reached and was assured that they were processing and received tracking for all three orders. I check again today 4/10, for an update to send customers and see the later shipments were processed and the first still stating processing. I reached out to customer service again and after a long wait was told that the order failed inspection twice, so they canceled it. I received no notification, but they say they sent it. I sent a screenshot of all Trendsi emails. They did not help by giving expedited shipping to help my boutique reputation, just said to reorder or issue your customer a refund. I will be removing all items that have to be shipped from overseas from my website to assure my boutiques reputation of quality products and prompt shipping.

I am new to Trendsi. Chette has been very helpful. Hope I am spelling the name right. Haven't had any sale yet, but hopefully will be a good experience. Can't wait to see the first sale.

Gretle was amazing!! She answered all my questions!! incredible!! very helpful. went above and beyond. thank you so much!!

great customer service + products!! mary helped me immediately and it was so easy! love being able to get answers quicly!

The Trendsi customer service is amazing! I had issues getting my store connected on the trendsi app. Angelo helped me get everything connected and responded very fast. He also helped me with any other additional questions that I had. Also the app is every easy to use and they have helpful articles to help you get started! I love this app!!!

Maria is an excellent customer service support person. She was able to help me with all of my many questions, and concerns. I had problems with the imported products' inventory quantities zeroing out. The app's developer Sherwin Xia was most helpful and supportive with me in finding a resolution the the problem. David Clifford, Satin-Boutique.com

This company has excellent, quick response with customer service. They quickly responded to my questions about return/exchange policies. I love all the integrations and the price is right! I look forward to working with them more!

Trendsi is one of the best dropshipping apps I have ever used. The integration of this app with my store has been such a smooth process. They make everything so easy, simple, and smooth so that you can focus on selling. They have quality trendy products and name brands and are a step above. In fact it was so easy to just simply click and add to the store without having to do to much and my samples arrived very fast and were exactly what they promised. I can't say enough of the customer service as Angelo and Brandi are simply amazing in assisting you with whatever you need and go above and beyond. I also love the 24/7 availability of service as I had to use it to answer a customer's question and Angelo escalated it to the appropriate department and assured me he would follow up with me on Monday.

Gretle was great in helping with my issue! Fast, awesome customer service and I would highly recommend Trendsi.