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The best customer service I’ve ever had. Joel was a great representative for Trendsi. He answered all of my questions quickly and got the answers that I needed for everything. Went above and beyond was willing to go through step by step to help me set up my TikTok account with my store. Helped me with a link to see about my sellers permit. When I asked about why my items that I was added was going to my home page and not going underneath the categories he looked into it and told me how to fix the problem. Showed me where to find the kids items that they had and so on and so forth. I’ve never had anyone really try to go above and beyond. He would send me links and pictures on what is should look like and how to do everything I’ve asked. I haven’t started making sales yes but once I first opened up my shop this month I also had a lady name Ingrid who reached out to me quickly and helped answer my questions as well. This is a great company with lovely customer service. I can’t say enough how much the customer service is good.
Hello,
Thank you so much for your incredibly kind words! We're delighted to hear that Joel provided you with the best customer service you've ever had.
We're thrilled that Joel went above and beyond to assist you, from answering your questions quickly to helping you set up your TikTok account and resolving any issues you encountered. It's wonderful to know that Ingrid also reached out promptly to assist you.
Your satisfaction is our priority, and we're here to support you every step of the way. If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. We're dedicated to ensuring your experience with us remains exceptional.
I definitely recommend this app. Trendsi makes it simple for you to speak with live agents anytime of the day. Joel has been so helpful to me today in following up on my tracking# I have been a part of this platform for over a year and love the seamlessness of it all. Thanks Trendsi for understanding the value of live agents vs. AI bots
Hello Linda Clay Fashions & Accessories,
Thank you for the rave review! We're thrilled to hear you're loving Trendsi and Joel's exceptional assistance. Here's to many more seamless experiences ahead! ❤️
Chette and Harold are one of the best customer support Trendsi has. Everything I ask is responded in timely manner. Thank you guys so much always.
Hi there! 😊
Thanks a million for the awesome review! We're thrilled to hear that Chette and Harold are rocking your customer support experience. They're definitely a dynamic duo! Keep those questions coming, and we'll keep the speedy responses coming your way. Cheers! 🥂
I recently started ramping up my women's e-commerce site, Lauxiva, and have had a few issues which I have had to try and contact the company I use to source my products from. Most of them have been less than desirable, but when a customer emailed me saying he had gotten the wrong size and it needed to be changed, I was concerned it would be a huge hassle to get it changed. HOWEVER, when I pulled up the customer support chat and got connect to Raymart, he was astronomically helpful and got the size of my customer's order in literally a matter of minutes!! I was, honestly, blown away by how GREAT their customer service was, especially as compared to some other companies I've worked with trying to get things resolved! Thanks Raymart and Trendsi, i will definitely be adding more products to my store from Trendsi!
Hello Lauxiva,
Wow, thanks for sharing your experience! 🌟 We're thrilled to hear that Raymart went above and beyond to assist you with such speed and efficiency. Customer satisfaction is our top priority, and we're delighted to have exceeded your expectations. Looking forward to providing you with even more amazing products for your Lauxiva store! ❤️
Easy to use
Hello Callipygous Fit,
Thanks for the feedback! Glad you found it easy to use! 🎉 If you have questions, our amazing customer support team is ready to assist 24/7! 😎
Great response on all concerns. Very patient with all the questions that I had to ask all at once. Love the professionalism that I received.
Hello Zombie Squad
Thank you so much for your kind words! We're delighted to hear that our team was able to address all your concerns with patience and professionalism. Your satisfaction is our top priority, and we’re always here to help with any questions you may have.
Mary was so kind and helpful. She told me what to do to correct the issue I was having and it worked! Her response back was super fast!
Hello Farmhouse Boutique, LLC,
Thank you so much for your positive feedback! We're thrilled Mary could assist you promptly and effectively. We're always here to help, so don't hesitate to reach out if you need anything else. Have a fantastic day!
I've had an outstanding experience with their services so far. The customer support team is approachable and efficient. The quality of the styles I've received is impressive, and the sizing is quite accurate for most items. Overall, I would definitely recommend them.
Hello Cori Michelle,
Thrilled to hear you've had such a fantastic experience! Our team works hard to deliver top-notch service and styles that hit the mark. Thanks for the shoutout, and we're pumped to keep impressing you! ❤️
I had a question and Harold helped me through chat and some screenshots and got me fixed up in no time!! Thanks Harold !!
Update: Harold forgot to tell me one step- I needed to deactivate the old location.
I spoke with Chette today and she got that cleared up for me and made sure I had the correct address, which includes a Unit number.
Thank you, Chette!!
Hello Juicy Lucy Shop,
Thank you so much for your feedback! We're thrilled Harold could help you quickly. We're sorry about the missed step, but glad to hear Chette could clear things up and ensure everything's correct. Thanks for sharing your experience with us! ❤️
I love Trendsi
Hi OhSeason,
Thank you so much for the wonderful 5-star review! We're thrilled to hear that everything was perfect and that you had a great experience. Your feedback means a lot to us, and we truly appreciate your support. If there's anything else we can do for you, don’t hesitate to reach out. Thanks again!