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I'm a new vendor and working with the customer service team has been amazing! Harold was so quick to respond. He was very professional, quick and thorough responses.
I appreciate the collaborative teams at Trendsi!
Hi,
Thank you for your fantastic review! We’re so glad to hear that your experience with our customer service team has been amazing. Harold truly goes above and beyond, and we’re thrilled he was able to assist you so quickly and thoroughly.
Welcome to the Trendsi community! If you ever need more support, we’re here for you. Happy to have you on board! 😊
Thanks to Harold all my questions was answered. Harold did an amazing job getting me to better understand payment methods for Trendsi.
Hi Couture Bliss Boutique,
Thank you for your kind words! We're thrilled to hear that Harold was able to help you understand the payment methods for Trendsi. If you have any more questions or need further assistance, don’t hesitate to reach out!
The assistance received today by Lorie Ligue was very helpful. She was able to answer my questions about drop shipping and TikToc store very efficiently. Thanks for all your help.
Hi We Have It All,
Thank you for your wonderful feedback! I’m so glad to hear that Lorie was able to assist you effectively with your drop shipping and TikTok store questions. We’re proud to have such a dedicated team member!
If you have any more questions or need further assistance, please don’t hesitate to reach out. We’re here to help!
I had the pleasure of speaking with Chette this morning via 24/7 chat support. I had so many questions and she was able to answer them all! It makes the process go a lot smoother with amazing customer service like this. Please give Chette a raise.
I also spoke with Anya Esteva this evening to finalize some logistics. I am truly amazed at the knowledge Trendsi customer support personnel have. Anya came back with answers to my questions faster than I could type the next one. She was truly outstanding! I told her that I had looked into other drop shipping companies as well but I have decided to go with Trendsi. Customer service is EVERYTHING and Anya proved that tonight.
Hi Boutique Rhae lala,
Wow, thank you so much for your kind words and for taking the time to share your experience with us! 😊 We're absolutely thrilled to hear that both Chette and Anya were able to provide such excellent service and support.
At Trendsi, we take great pride in our customer support team, and it’s wonderful to hear that both of them made your experience smoother and more enjoyable. We will definitely pass along your praise to Chette and Anya—your feedback means a lot to us!
We’re so glad you’ve decided to go with Trendsi, and we’re here to ensure that your journey with us continues to be as seamless as possible. If you ever need anything, don’t hesitate to reach out—we’re always happy to help!
Thanks again for your trust and your fantastic review. We look forward to working with you and supporting you as you grow your business.
Lorie thank you for your help with checkout. It was simple and easy and you answered all my questions.
Hi Coast 2 Coast Lax USA,
Thank you for your kind words! I’m glad to hear that the checkout process was simple and that I could help with your questions. If you need anything else, feel free to ask!
Customer service has been wonderful so far. I was having trouble with my settings on Shopify and Raymart from Trendsi was able to help me out right away. He was friendly and super helpful!
Hi The Be Comfy Shop,
That's fantastic to hear! I'm glad Raymart could help you with your Shopify settings—he really goes above and beyond! If you have any more questions or need assistance, don't hesitate to ask. Enjoy your experience with Trendsi!
Just finished working with Lorie, she was a big help with an issue we were having with an order. She took her time and made sure we were happy with the end result of our issue.
Hi Victoria Paige Boutique,
Thank you for sharing your experience! I’m so glad to hear that Lorie was able to help you with your order issue and that you felt satisfied with the outcome. We pride ourselves on our team’s commitment to excellent service, and it’s great to know that Lorie delivered on that.
If you need any further assistance or have any questions in the future, please don’t hesitate to reach out. We’re here to help!
Anya was super helpful in getting my issue resolved. She was quick, thorough, and had me up an running in minutes. I can't thank her enough for her help with my issue. I am new to this business and if everyone at Trendsi is as great as Anya i look forward to a happy and profitable future.
Hi Trend Hub Marketplace,
Thank you so much for your awesome feedback! 🎉 We're so glad Anya could help you out and get you up and running so quickly. Welcome to Trendsi! We’re excited to have you on board and can’t wait to see you thrive. If you need anything else, we’re here for you!
Good selection of products, easy to use app and integration. Customer support is great between the Help section and the Live Chat (thanks for the help Harold!).
Hello Colorific,
Thanks so much for the awesome feedback! We're thrilled to hear you enjoyed our product selection and found the app easy to use. I'll pass your shoutout to Harold—he'll be glad to know he made a difference!
I always get my questions answered clearly without any problems. I would like to thank Charles for helping me in the last chat.
Hi Ninnwe.
Thank you for your kind words! I’m so glad to hear that your questions were answered clearly. I’ll be sure to pass on your thanks to Charles for his assistance. If you need anything else, don’t hesitate to reach out!