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I had an issue with several customer addresses saying there is no delivery to the address that they provided when placing an order for a Trendsi item. Upon reaching out to Trendsi, Gretle quickly did some troubleshooting to find a fix for the problem. I am very appreciative for her help and guidance. I love the app and look forward to success with it!
Hi Southernology Boutique,
We are thrilled that Gretle was able to assist you with your issues and we appreciate your kind review. Trendsi is here to support you all the way, so please do not hesitate to reach out again.
Thank you so much Charles for your help.
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Thank you so much, Lorie. I highly appreciate your help and support.
Firas
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Mine heartily thanks Angelo, Miles, and all the support team, for their excellent customer service. SOLOstyle
Firas
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Thank you so much, Maria. Your support was significant and very helpful. Firas
Hi SOLOstyle,
Thank you for taking the time to leave us such a fantastic review! We're happy to hear that you loved doing business with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. We'll make sure to pass along the compliments to the team!
Sherwin was amazing today!! I was having issues adding products from my trendsi app to my store. He was able to help me figure out what I was missing on the catalog part of my shopify store. Turns out it was a shopify issue but Sherwin knew how to fix the problem without me having to contact shopify again. I'm so thankful he was able to help so now I can start adding new product to my online store! Thanks Sherwin!!
Hi enchantedblossomboutique,
We appreciate the review and so happy that our CS team was able to to assist you with your needs. Feel free to reach out to our 24/7 support team again!
I'm fairly new to Trendsi and always have a lot of questions!! I've zoomed and chatted with them and they have always been so quick to respond and assist. Today I had an issue with my shipping rates and chatted with Gretle. She was so patient and kind. We were able to fix my issue!
Hi NeaLayne,
Welcome to Trendsi and we are so glad you enjoy our services so far. We want to provide not only products, but support you in all aspects of your business.
I really like this App and the customer service is awesome. Mia was so helpful and answered all my questions expediently! Glad I found this app! The FashionURStyle Team
Hi, FashionURStyle
Thanks a lot for your review! We always try to offer the best service, and we are glad you enjoy your experience with Trendsi. Let us know anytime if you have any questions or feedback, we are always here to help.
Thanks again, Vince. The Trendsi Support Team was very helpful with an address issue. Chat was very easy to use.
Hi, CC Bella Boutique Vegas
We are so delighted and grateful for your review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We're always thankful for you and we are here to see you WIN! 💕
I was concerned about how dropshipping with shopify and trendsi would work but Lorie cleared everything up. she broke it down step by step and then sent me an article that had pictures and more instructions i could refer back to later on if i needed to. She answered all of my question about brand quality and procurement. I am so excited i found this app !!!
Hi, The Casual Auntie Boutique
Thank you so much for your kind review. It's our mission to make your experience with Trendsi easy and stress-free and we are so glad that Lorie was able to help you get started. Please don't hesitate to reach out again when you need help!
Customer Support was kind and fast. In particular, Angelo, Harold and Gretle, answered my questions promptly and courteously. They have a wonderful selection of clothes with fast shipping times
Hi TIA Trends,
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We'll make sure to pass along the compliments to Angelo & Gretle. Cheers!
I've been transitioning over to Trendsi from Oberlo and I love it so much! The branded invoices are great and the automatic order fulfilling is amazing. It's everything I've been looking for in a dropshipping app. The 24/7 support chat is great too and Gretle really helped me out tonight. Love!
Hi Westware,
Your review is so heartwarming, so thank you so much for leaving us your honest feedback. We love to welcome merchants like yourself and help you accelerate your business to the next level! Please connect with our customer support for any questions or help. We are available 24/7!
Been using this app for a while now and have also purchased their products. I like what I've seen and what I have ordered for myself. Shipping time is fantastic. Customer service is great and the option to be alerted on items being restocked is very helpful. I've had a few jewelry sales and customers have been happy. I usually shop on Shein, but since finding this. I have been shopping on here a lot more often. Thank you.
Hello Kraftz-N-Giftz
Thank you for taking the time to leave us such a fantastic review! We're happy to hear that you loved doing business with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. We'll make sure to pass along the compliments to the rest of the team.