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Chette was very helpful and patient! It's hard to conduct a chat session when you're working, but she kindly stayed with me.
Hi, Silk and Briar
We are so happy that Chette was able to assist you with your questions. Please don't hesitate to reach out again if you need anything. We are available 24/7!
I had an issue where orders were showing as the fulfillment being cancelled by shopify. I spoke with Angelo who assured me it was a technical issue/bug they were aware of and that my orders would be filled. He was very helpful and fast to assist me.
I am new to Trendsi and I must say the customer service team is awesome. Specifically, Angelo. He was extremely helpful in resolving a return for me and I learned something new from his as well. Thanks again for the helpful and friendly support Angelo :-)
Hi, Shop Outre
Thanks for your review. It's our pleasure to help online boutique owners like you start and grow. We will always be your trusted partner and can't wait to help you score more sales.
I am writing this review after using this app for months. The app is very easy to use and customer support is really great. Price suggestions on the products are truly a win here as I save a lot of time researching prices and finding the competitive selling price to sell online. My clients did not share the feedback so I can't tell more about the client's perspective, but there had been no complaints or return requests so far - This makes the app worth having.
It will be great if they add more products on home decor and makeup sections or add food items,, I really want to see this app as huge as Ali Express in terms of product catalogs.
Thanks & Best Regards.
Hi, Ruby's Fashion
Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. Our goal at Trendsi is to provide not only quality products, fast shipping, and good prices but also great customer service. Your review means a lot to us and lets us know we’re on the right track! Thank you so much, and please continue to reach out to our team for any questions or help needed. 💛
customer service is great Lee was very helpful she answered my question and gave me more information great app
Raymart in customer service was quick to solve my issue with an address problem with one of my orders. Thank you. Love trendsi!
Hi, Aurora Jean Boutique
Thanks so much for your review! We always want to offer our users the best service, so we are glad we were able to help! Feel free to reach out if you need anything.
Thank you Czar for wording a post for me that was kinda confusing. Trendsi CS staff is the best! Appreciate all of you!!!
Hello The Loft by Lauren Nicole,
We can't thank you enough for taking the time to leave us your excellent review! We'll make sure to pass along the compliments to Gretle for the job well done. Please do not hesitate to reach out to us again!
This app is so user friendly and easy to navigate. When I do have questions they are answered quickly. My last question was handled by Maria and she was so helpful and pleasant. I am excited to have started drop shipping with Tendsi
Hi, Shop olive + ASH
I'm sure you made the right choice with Trendsi! Welcome to the family and we are glad to have you on board. We are so excited to have you! We will make sure to pass along the compliments to Maria. Please continue to reach out to our 24/7 CS team for any questions!
I love this app! I use it for my store all the time. Great service too. Quick and Lee was a big help. Great job!
Hi Shaboz,
Thank you for your review! We are very happy that we could help, and we hope to bring you more features and better services in the future. Please feel free to reach out any time.
I had a few questions about shipping and Hazel was very friendly, answered pretty quickly and was super helpful!
Hi, Solo
Thanks so much for your review! We always want to offer our users the best service, so we are glad we were able to help! Feel free to reach out if you need anything.