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Charles was very quick to respond and answered all my questions. I am just getting started with my business and still learning a few things, and Charles was very helpful in explaining things to me.
Great experience with Trendsi and their support team!!
Hi Bloom Fitness Collective,
Thank you so much for your wonderful feedback! We’re thrilled to hear that Charles was quick to respond and helpful as you start your business journey. It’s great to know you had a positive experience with Trendsi and our support team! If you have any more questions or need further assistance, feel free to reach out anytime. We're here to help!
I've had a few questions in the past and had another one today. I chatted with Joel today and he quickly found a resolution to a problem I was having. I appreciate the great service I always receive from the support staff. Keep up the good work and thanks again Joel!
Hi URBANA VILLAGE,
Thank you so much for your kind words! We’re thrilled to hear that Joel was able to quickly resolve your issue and that you consistently receive great service from our support team. I’ll make sure to pass along your appreciation to Joel. If you have any more questions or need assistance in the future, we’re always here to help!
Harold was incredibly helpful via chat as I was adding listings to our website. It was nice to be able to talk to someone as I was working on things and get a timely response
Hi Truly Simple Boutique,
Thank you for sharing your experience! I’m thrilled to hear that Harold was incredibly helpful during your chat and that he provided timely support while you were adding listings. It’s great to know that our team could assist you in real-time.
If you have any more questions or need further help, please don’t hesitate to reach out. We’re here to support you!
Joel was very through and easy to work with. resolved my issue within 20 minutes. Was a life saver getting my sales back up and running with a technical issue. Thanks for your help. Harold also helped me later in the day by fixing an ordering issue. Thanks to you both!
~ JustBelieveBoutique.com
Hi JustBelieve.Boutique
Thank you for the fantastic feedback! 🙌 We’re so glad Joel and Harold could help get everything back on track for you. It’s great to hear they resolved your issues quickly and effectively. If you need any more assistance or have any other questions, don’t hesitate to reach out. We’re here to support you every step of the way. Thanks again for your kind words!
Trendsi customer chat support is always helpful and fast in responding! My most recent representative, Dave, solved my problem right away and answered all the questioned I had!
Hi Thistle and Thread Boutique,
Thank you so much for your kind words! We’re delighted to hear that our support team, especially Dave, was able to assist you quickly and effectively. Providing fast and helpful service is our top priority, and it’s wonderful to know we met your expectations.
If you have any more questions or need assistance in the future, don’t hesitate to reach out. We’re here to help!
Besides loving how easy Trendsi integrates with Shopify and the ease of providing my customers quality goods and service, Harold helped me with an issue today regarding out of stock goods.
I didn't realize it was so easy and he was a great help.
Hi Kustom Image,
Thank you for sharing your experience! We’re so glad to hear that you love how Trendsi integrates with Shopify and that you’re providing your customers with quality goods and service.
It’s fantastic that Harold was able to help you with the out-of-stock issue and that you found the solution easy to implement. We’re proud to have team members like him!
If you have any more questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help!
5 star customer service, Lori explained me the process about shipping and how it works and very professional the way she handled my order.
Hi LustMia,
Thank you for your wonderful review! We’re delighted to hear that Lori provided you with excellent service and clearly explained the shipping process. Her professionalism is truly appreciated.
If you have any more questions or need further assistance, please feel free to reach out. We’re here to help!
Had a quick question about restock and Chette was very helpful and gave a very straight forward with an answer which I really appreciate . and seems to know her stuff!
Hi Luuxebox,
Thank you for your kind words! I’m glad to hear that Chette was able to assist you with your restock question and provided a clear and helpful answer. We’re proud of our team’s expertise and dedication to ensuring you have a great experience. If you have any more questions or need further assistance, please feel free to reach out. We’re here to help!
I had some confusion about a delivery, and the chat started right up and Joel was a big help! He helped me understand a few things I did not know since I am new to Shopify and Trendsi. I have been happy with the clothes, the shipping time is fine, and now the chat is great too. YAY
Hi Two Blessings Boutique,
Thank you for your fantastic review! We’re so glad to hear that Joel was able to assist you and clear up any confusion about your delivery. It’s great to know you’re enjoying the clothes and finding our shipping and chat support helpful.
If you have any more questions as you navigate Shopify and Trendsi, feel free to reach out anytime. We’re here to support you!
I recently started my dropshipping store, and chose the Trendsi Shopify app to help me in this exciting( and sometimes overwhelming) journey. I have to say, the customer support provided by the representative today was exceptional! Huge shoutout to Anya from the Trendsi support team! I had a lot of questions, and she patiently answered each one providing me with the guidance I needed to feel confident moving forward.Thank you so much for all of your help today!
Hi Pink&Cute Boutique,
Thank you so much for your kind words! I’m thrilled to hear that you had a positive experience with Anya and that she was able to help you navigate your questions.
Starting a dropshipping store can indeed feel overwhelming, but it sounds like you’re off to a great start. If you have any more questions or need further assistance as you continue on this journey, please don’t hesitate to reach out. We’re here to support you!
Wishing you all the best with your store!