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I received assistance from Harold, Charles, and Lorena. They were all amazingly polite, helpful, and a pleasure to communicate with. I felt they cared about my issue and helped to facilitate resolving my issues. Thank you for such amazing customer service.
Hi Norshea Damore Boutique,
Thank you so much for your wonderful feedback! We're so glad to hear that Harold, Charles, and Lorena were able to assist you and make your experience a positive one. We’re proud of our team and it’s fantastic to know they were able to help resolve your issue with care and professionalism. We’ll be sure to share your kind words with them! Thank you again for taking the time to share your experience. We look forward to assisting you again in the future!
I was having some issues with my orders but definitely consulting with Harold was a very good experience. He really knows how to help people and explain everything in detail and with a great attitude. Thanks for your amazing help Harold.
Hi BriKey Store,
Thank you so much for sharing your experience! We’re thrilled to hear that Harold was able to help you and make the process easier. We’ll be sure to pass along your kind words to him. If you need any further assistance, don’t hesitate to reach out!
Lorena was quick and helpful to my issue! She got things rolling fast and I appreciate that! Thanks again for your quick response time!
Hi Shop with Julz,
Thank you so much for your kind words! We're thrilled to hear that Lorena was able to help resolve your issue quickly. We truly appreciate your feedback and are glad you had a positive experience with our response time!
Been using Trendsi for more than 6 months now. Pleased with the UI, the product quality and delivery. Have had minimal need for Support because everything works smoothly (which is refreshing!), but when I reached out for Support, Harold connected with me and was great. Really hoping more of the USA-only items will ship to Australia too! ;)
Hi Be Juliet,
Thank you so much for your fantastic review! We’re thrilled to hear that you’ve been pleased with the UI, product quality, and delivery. It’s great to know that everything has been running smoothly for you, and we’re happy to hear Harold was able to assist when you needed support. We also appreciate your feedback about shipping, and we’re always working to improve our offerings, so we’ll take your suggestion into consideration. Thanks again for being a loyal customer – we’re here for you whenever you need us!
Their customer support is always quick to answer and helpful. Chette is especially kind and professional.
Hi, Neon Spur.
Thank you so much for the kind words! We’re thrilled to hear that our customer support has been quick and helpful for you. We’ll be sure to pass along your praise to Chette – it’s always wonderful to know our team is making a positive impact. If you ever need anything else, feel free to reach out. We’re here to help!
Mariel from Trendsi was incredibly kind and efficient. She addressed my concerns quickly and made sure I had all the information I needed. Her professionalism and friendliness made my experience so much better. Thank you, Mariel!
Hi Extraordinary!
Thank you so much for your wonderful feedback! We’re so happy to hear that Mariel was able to assist you so efficiently and with such kindness. We’ll be sure to pass along your kind words to her—she’s truly an asset to our team.
We appreciate you choosing Trendsi and look forward to serving you again soon!
Thank you for being the best part of Trendsi! 🧡- Abby
I’ve just started using Trendsi for my Shopify dropshipping store, and so far, the experience has been really positive. The app is very easy to navigate, and the setup process was smooth, which is a huge plus when you're just starting out.
Even though I’m still in the early stages, I’ve found the product selection to be stylish and well-organized. Importing items to my store was quick and simple, and everything feels beginner-friendly so far.
I haven’t had to contact support yet, but everything is working well and I’m excited to continue using Trendsi as I grow my store. Definitely a promising start!
I had a really great customer service experience with Chette. I was having difficulty in adding a specific product to my store. She helped troubleshoot the issue and we fixed it together easily and quickly. Thank you Chette for all of your help!
Hi Ave & Marigold,
Thank you for sharing your wonderful experience! We're so glad Chette was able to help troubleshoot and resolve the issue quickly. We’ll be sure to pass along your appreciation to her. If you need any more assistance, feel free to reach out!
this app is fantastic and the customer service is even better... Anya and Harold are always so helpful, quick to respond, and follow up :-) Thanks guys!
Hi Palm Harbor Boutique,
Thank you so much for your kind words! We’re thrilled to hear that you’ve had a great experience with our app and our customer service. Anya and Harold will be so happy to know their efforts are making a positive impact. We really appreciate your recognition of their hard work!
If you ever need anything else, don’t hesitate to reach out. We’re always here to help!
Great customer service. I had a technical issue linking products with my online store. I was able to reach real person on chat feature and Raymart was able to assist me make necessary setting changes to get my store up and running. Thank you!
Hi Ginchyville,
Thank you so much for your fantastic feedback! We’re thrilled to hear that Raymart was able to assist you in resolving the technical issue and get your store up and running. It’s great to know our chat feature helped you connect with a real person quickly. We’re always here to ensure your experience is seamless, so don’t hesitate to reach out if you need further assistance. Thanks again, and best of luck with your store!