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Raymart was super helpful! Love this app.
Hello Fire & Thread,
That's fantastic to hear! We're thrilled Raymart could assist you. Thanks for the love and support for our app! 😊💪
Just installed the app and had some issues on my end. I contacted customer support and they helped me right away. I can't wait to use this app for my Boutique.
Hi A Blissfully Beautiful Boutique,
Thank you for your review. We really appreciate your feedback and will continue to improve our service to better serve you. Don't hesitate to reach out if you have any additional questions or feedback.
I am new to Trendsi. I just got my first order. I absolutely love everything I received! The quality of everything is great! The ship time was good as well. I also love the customer service. Everyone I have spoken to was very helpful and professional. Love Trendsi!!
Hi BDKK Fashionique,
That's wonderful to hear! Congratulations on your first order from Trendsi, and I'm glad to hear that you had such a positive experience. It's always great when a company delivers high-quality products and provides excellent customer service.
We are glad to have impressed you with the quality of the items you received. It's important to receive products that meet your expectations, and it's great that We have delivered on that front.
Customer service plays a crucial role in any business, and it's fantastic to hear that our customer service team was helpful and professional when you reached out. Having a positive interaction with customer service can make a significant difference in the overall experience as it ensures that your concerns and questions are addressed promptly.
Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. Please feel free to contact us for anything you need, we are always happy to help. ❤️
Raymart was extremely helpful and answered all my questions and addressed my concerns that i needed help with immediately. Thanks for all your help Raymart I appreciated it.
Hi, Butte’s Trippy Hippies
We are so glad that Raymart was able to help you, we agree that he is a gem 💛 Thank you so much for making our day with your kind review and please reach out again if you need help. We are here for you!
I was having issues with connecting my store and had the pleasure chatting with chette! she was very helpful. With her help, I was able to connect my store. Thanks again, Chette!
My interaction with Trendsi's customer support was exceptional, specifically with a representative named Czarina, who was diligent, patient, and extremely helpful. I had an issue with a package that hadn't arrived on time due to an incorrect address and shipping confusion. Despite the complexity of the situation, Czarina was able to navigate it with professionalism and grace.
The communication was clear and timely, with Czarina taking the time to understand the issue and providing me with accurate information regarding the status of my package. She guided me through the steps to resolve the issue, even going so far as to recommend contacting USPS directly for the most up-to-date information on the package.
When the issue of overnight shipping arose, she was forthcoming about the policy, and went out of her way to clarify the terms and conditions associated with overseas orders. I found this transparency refreshing and it enhanced my trust in Trendsi as a company.
Moreover, when it was found that there was indeed a mistake on their part, Czarina promptly offered a refund and store credit, showcasing the company's dedication to customer satisfaction. This willingness to acknowledge and correct errors is a testament to Trendsi's commitment to quality service.
I'd like to extend my gratitude towards Czarina, who turned a potentially frustrating situation into a positive customer service experience. Her empathy, politeness, and proactive problem-solving approach were commendable, and I'm more than happy to leave this positive feedback.
Overall, I highly recommend Trendsi not only for their excellent products but also for their outstanding customer service. Their team truly understands the meaning of customer satisfaction and goes above and beyond to ensure it. Thank you, Trendsi, and a special shout-out to Czarina for her amazing support!
Hi, Opulence Empórion
Thank you so much for your sweet review. We will make sure to pass along the compliments to Chette. Please don't hesitate to reach out again should you have any questions/concerns.
I would like to thank Angelo for amazing customer support for helping with any question I had for getting ready to sell products. Thank you again.
Hi, ClothesByNelly
Thank you so much for choosing Trendsi to be your business partner. We hope you are able to take your brand to the next level with our help!
Easy to use and great customer service.
Hello The DannyC,
Thrilled to hear you found our product easy to use! Our team is always here to assist you. Thanks for the positive feedback! 😊🌟
Love Trendsi App and the customer service is always great. I had a question about an order and Chette helped me out with a super quick response. I appreciate them so much!
Hi, Bad Mouth Market
We are so grateful for your review and we'll make sure to pass along the compliments to Chette. Please reach out again to our 24/7 customer support!
Mary was very professional. She answer all my questions. highly recommend Trendsi to any Fashion store owner’s
Hi, Sandyli's
Exceptional customer service is very important to us and we are glad Mary was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!
As always, Chette delivers. Love this app and everyone who has worked with me to solve my issues since I started. Keep up the magnificent work!
Hi, Bebbis' Loft
Thank you for taking the time to leave us a review. We are super pleased that you loved the service and products that you received. We work hard to provide a great app for entrepreneurs, so this type of feedback makes us super happy. Please reach out again for any help needed!