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I had an issue with my store and both Shopify customer Service Mick and Angelo from trendsi customer service were great.
Angelo was prompt fast and willing to help. Great job!
Hi, Duckez
We can't thank you enough for taking the time to leave us your excellent review! We'll make sure to pass along the compliments to Angelo for the job well done. Please do not hesitate to reach out to us again!
I have had great help throughout my process so far. Lorie was so helpful helping me understand all the details with the new shipping policy. Thanks, Lorie!
Hi, brittanandco
Thank you so much for taking the time to leave us a review. We welcome all feedback and we are so glad that Lorie was able to provide you with the assistance that you deserved. ❤️
I would like to give a BIG SHOUTOUT to Dave for helping me with getting set up. He was very patient with me and gave me step by step instructions. I’m so excited to get stared
Hello Southern Peach Swag
We're glad to hear that he could assist you in getting set up patiently and with clear step-by-step instructions. Your excitement to get started is contagious, and we're here to support you every step of the way. If you ever have more questions or updates to share, don't hesitate to reach out. Best of luck with your journey ahead!
New to Trendsi, but so far I have had a great experience. I chatted with Allan on some set-up issues and he quickly resolved my questions. Look forward to working with the Trendsi app.
Hi, Patrick Spencer Grace
Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. Please feel free to contact us for anything you need, we are always happy to help.
I am Using this App but I noticed that after fulfilling the item Tracking Email should go from Domain but TRENDSI is sending the Email to my Client from their Domain. I do not even receive a copy of that email they sent to my client to notify them that Item has been shipped. This is kind of conflict of interest like collecting my client info and communicating with them. This needs to be rectified. TRENDSI Please comments on that to resolve this issue. Thanks
It has taken me awhile to find a dropshipping provider with excellent quality clothing, and Trendsi is finally it! Additionally, the customized packing slip and packaging are excellent. In the chat support, I get real help. Charmaine chatted with me for 30 minutes today and answered all of questions and relayed all my feedback to the appropriate teams. Trendsi has changed how I do business!
Hi B. Reese Boutique,
Thank you so much for your kind words and we are so glad to have you! We'll make sure to pass along the compliments to Charmaine and we encourage you to reach out to our amazing and 24/7 customer support for any questions.
They are the best drop shipping supplier that you will find. I love being part of their Facebook group - which is filled with helpful info and a great way to connect with other boutique owners! The sense of community is amazing. Their customer service is also very quick to help with any issues you have. Gretle quickly assisted me with a return issue. Forever grateful that I found Trendsi!
Hi, Hazelnut Boutique
Thank you so much for your review! It is our mission to help online sellers grow their business, and we look forward to offering you even better services. Please let us know if you need help with anything.
I love Trendsi all together! Their customer service is great. Angelo Carlo is always extremely helpful! Brandi and the whole Trendsi Returns Department is great! Lhirose and Miles is great also!
Hi Her Xpressions,
We absolutely LOVE your review and thank you so much for your kind words. We'll make sure to relay your thoughtful review to the whole team! Please don't hesitate to reach out again.
This app is amazing! I am a completely online store and this has helped me bring more items, quicker ship times and great deals to my customers. It has also kept me from having inventory piling up in my home. Their customer service is also extremely responsive. I had made a mistake on an order, and Hazel responded to my emails extremely quickly and was very patient and helpful. Highly recommend!!
Hi, Gemstone Boutique
Thank you for your review. We are glad that you enjoy using Trendsi. As your trusted partner, we will always be here to help and can't wait to grow your fashion business together. Just let us know if you have any additional feedback and questions.
best help center ever, knowledgable, understandable, they keen to help at any time 24/7, Hazel was one of awsome helper center I delt with
Hi, Dawerlee Shop
Thank you for your incredible review! We really appreciate your feedback and look forward to the growth of your business. Our 24/7 support is always here when you need us 😊