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Experience: I kept getting this message about my business needing to be verified and it was so frustrating because I couldn't order any samples. Within minutes of me writing in the chat bubble, someone named Mia was so nice and helped. She let me attach the documents I had to the chat and although I was upset she was nothing but kind and helpful! She was able to wait and confirmed my business based on the documents provided and I was able to order my samples. She even waited for me to confirm I was able to order the items. Mia was a rockstar. Trendsi is one of my best apps on shopify! All under 10 minutes.
Hi, Melek Shop
Mia is indeed a rockstar and we are so proud to have her on our team! We are glad that she was able to help you. Please continue reaching out if there's anything we can help you with.
Gretle was extremely helpful and fixed the issue I was having with my system. This person was very knowledgeable and able to identify the problem quickly. Thank you!
Hi, White Wolf Clothing Company
We are thrilled that you loved your experience. Our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Please reach out again for any help needed!
Great customer service! Charmaine was amazing. Love the selection of products and availability. The team listens well and strives to be great.
Hi, Prickly Polkadot Boutique
We are happy that our Customer Support team member was able to assist you. Please don't hesitate to reach out again anytime.
Thanks again, Vince. The Trendsi Support Team was very helpful with an address issue. Chat was very easy to use.
Hi, CC Bella Boutique Vegas
We are so delighted and grateful for your review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We're always thankful for you and we are here to see you WIN! 💕
Had some questions about importing items to my shopify store and got immediate response on customer service chat from "Chette" and she answered all my questions and let me know what I needed to do.
Hi, Jenks Trading Co.
Exceptional customer service is very important to us and we are glad Chette was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!
Trendsi es una buena app para cualquier catalogo de ropa en linea, y un buen sistema que te ayudan en cualquier pregunta o queja me asistio "Chette" Asta el momento si funciona bien, pero estaria mejor si ofrecieran envios Internacionales para clientes en diferentes regiones y embalaje o paquete con tu propio LOGO.
Hi, Fashion Lenza
Thank you for leaving us a review and we are so glad that you find our team helpful. Please continue to reach out for any help needed. We are available to assist you 24/7!
I had a wonderful customer service experience with Gretle. She was very helpful and address all my concerns.
Hi, Honey & Wildfires
Thank you for taking the time to leave us with such terrific feedback. We really want to make things as easy as possible for online sellers, so we're glad that we've been helpful so far. Please don't hesitate to reach out with any questions again!
Sherwin was a great help . Patient and understanding.He sat on the phone with me going in depth and led me along the way.
Hi, Monets Closet
Thank you for your review! We are glad to be able to help, it is our mission to provide you with the best service and user experience. Feel free to reach out if you have any questions or feedback.
AWESOME CUSTOMER SERVICE!! Anya was such a pleasure!! She was quick to answer all my questions and make sure I had the information I needed. In today's world of HORRID customer service, Anya put the sunshine in my day! :)
Hi, WHIMSICALIA
Your review made our day. Gretle is indeed a rockstar, we are glad she was able to help you and we will make sure to pass along the compliments to her. Please don't hesitate to reach out again anytime. 💛
The service was very efficient and quick. They helped me setup my account with ease and explained all the steps. Jaylene was very helpful and walked me through the steps of shipping and ordering. Thanks Jaylene, you're wonderful. Jaylene is wonderful to work with. She's provides great tips and guidance. Gretle is very helpful and provided support on trendsi support.
Hi Pumpkinpy Apparel,
Thank you for your review! We're glad that we could help you get started, and we're excited to be a part of your business journey. Feel free to reach out with any questions or feedback.