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I love the fashion selections. However, I continued to get shipping problems at checkout. I contacted Dave in support. He got right on it. Diagnosed the problem and fixed it! It was my configuration error. I cannot say enough about this level of support. Nor, can I say enough about the quality and great price points for their products.
Hi Completami,
Thank you so much for your wonderful feedback! 🌟 We're delighted to hear that Dave was able to quickly resolve the shipping issues and that you're loving our fashion selections and pricing. Your satisfaction is our top priority, and we're thrilled to have been able to assist you. If you need anything else, we're here to help!
New to business and about to launch my website soon. So I had some questions about EVARA's return and shipping policies, and Chette was incredibly helpful. They provided clear, concise answers and guided me through the process with patience and professionalism.
Thanks to Chette, I feel confident about my further process now. Excellent Service !!
Hi Evara,
Thank you so much for your wonderful feedback! 🌟 We're thrilled to hear that Chette was able to provide the clear, concise answers and guidance you needed. Starting a new business can be daunting, but we're here to make it as smooth as possible for you. Welcome to the Trendsi family, and best of luck with your upcoming website launch! If you need any further assistance, we're always here to help. Excellent service is what we're all about! 🙌✨
Today I made my first sale. I was extremely excited. I discovered that my account wasn’t completely set up. I emailed customer support at 2:00am and within 3 minutes I received an email from RayMart. He was the best! He was so patient with me. He was so knowledgeable of the process. I have never engaged in such customer service in my life. Wow I am completely blown away. I can tell he has been trained with customer etiquette. If only we can get more customer service like RayMart displayed. What an amazing experience!
Hello, Suit Yourself Fashion
Congratulations on your first sale! 🎉 We're thrilled to hear about your excitement and even more delighted that Raymart was able to assist you promptly and effectively.
Thank you for your kind words about our customer service. We strive to provide the best support possible, and it’s fantastic to know Raymart made such a positive impression. We'll be sure to pass along your praise to him.
If you need any further assistance as you continue to grow your store, don't hesitate to reach out. We're here for you every step of the way!
Lorie Ligue was incredibly helpful in assisting me to figure everything out. Her guidance made the process smooth and stress-free. Truly appreciate her support
Hi Dream Design,
Thank you so much for your wonderful feedback! 🌟 We're thrilled to hear that Lorie Ligue was incredibly helpful and made the process smooth and stress-free for you. Your appreciation means the world to us. Thanks for being a part of the Trendsi family! 🙌✨
Harold was very helpful and quick to answer my questions about using product photos to promote my shop on social media. I appreciate him making my mind at ease as a new online shop owner. Thanks again!
Hello, Blue Sage Chic Boutique
Thank you so much for the wonderful review! 🌟 We’re delighted to hear that Harold was able to assist you with your questions and put your mind at ease as you start your online shop. Supporting new store owners is something we care deeply about, so it’s great to know Harold made a positive impact. If you need anything else, don’t hesitate to reach out— we’re always here to help!
⭐⭐⭐⭐⭐ Exceptional Service and Insight!
I recently had the pleasure of working with Harold and Bernadette, and I must say, their dedication to providing answers to my questions was outstanding. From start to finish, their approach was both thorough and insightful. They took the time to understand my needs and went above and beyond to ensure I had all the information I required. Their ability to clarify complex issues with such precision and care truly sets them apart. I highly recommend Harold and Bernadette to anyone looking for expert advice and exceptional service. They are a real asset and made my experience incredibly positive!
Hi Fashion y Mas,
Wow, thank you for the amazing feedback! 🌟 We're thrilled to hear that Harold and Bernadette were able to assist you so thoroughly and insightfully! They’re truly dedicated to making sure you have everything you need. We're so glad they could help, and we look forward to continuing to support you! Keep up the great work! 🚀
So far so good! Quick sign up, easy of use and nice products.
Hi Shop Naiviv,
Great to hear that you’re having a smooth experience so far! 🌟 We’re delighted that you found the sign-up process quick, the platform easy to use, and the products to your liking.
If you have any questions or need any assistance as you continue, don’t hesitate to reach out. Thanks for sharing your feedback, and we’re excited to support you on this journey!
They have beautiful products and excellent customer service, Charles is very professional, patient, polite and very helpful in answering all my questions
Hi Shapelyfashion,
Thank you so much for your kind words! We're delighted to hear that you love our beautiful products and that you've had an excellent customer service experience. Charles is indeed a valuable member of our team, and we're glad he was able to assist you with professionalism, patience, and politeness. If you have any more questions or need further assistance, please don't hesitate to reach out. We're always here to help!
GREAT CUSTOMER SUPPORT THRU THEIR CHAT SYSTEM. SHOUTOUT TO CHARLES. HE WAS VERY RESPONSIVE AND HELP ME SOLVE MY ISSUE WITHIN MINUTES.
Hi Trendy by Luna,
Thank you for your fantastic feedback! We’re so glad to hear that Charles was able to assist you quickly and effectively. Our team is here to help, and it’s great to know you had a positive experience with our chat support. If you need anything else, don’t hesitate to reach out!
Many products to choose from! Happy Shopper!
Hi Fashionontheboardwalk,
Thank you so much for your awesome review! 🌟 We're thrilled to hear that you're enjoying the wide variety of products we offer. Happy shoppers like you make our day! Thanks for being a part of the Trendsi family, and happy shopping! 🙌✨