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I ordered a sample in order to see how fast it would take to receive my order and to see the package and quality of products. For the most part, I'm pleased with the products. I did receive one item almost 4 days sooner than the others and packaging is not consistent. The first item came in a brown envelope and the others came in a pink envelope. I reached out via app to inquire about it and unfortunately there's no way to request a particular packaging but hopefully they will stick with white or brown. Audrey was helpful and professional in responding to my inquiry. She stated that pink was what's available for the month. Please stick with white or neutral color as to not clash with branding.
Hi Kovered Chic,
Thank you so much for your feedback. We want to let you know that every single request is considered at Trendsi and this feedback has been sent to the appropriate department. Please reach out to our customer support team if you have any other concerns or questions.
Highly recommended for Drop shipping. Mia is awesome, she was really helpful and was able to solve my questions right away
Grette was super helpful within seconds of me messaging with a question. She provided some very useful info and made sure I had what I needed to get started! Loving this app and looking forward to launching my Boutique Collection!
Hi The Little Velvet Room,
Your review made our day and we are so excited to be a part of your boutique's launch! We will pass along the compliments to Gretle and as always, we are here to see you win. Please reach out again for any help needed!
We had a few questions that we needed answered and Chette was very responsive and helped answer our questions quickly. Customer service is great!
Hi, Wooded Mountain
Chette is one of our precious gems and we're glad she was able to help you. We'll make sure to pass along the compliments to her and please reach out anytime, we're here for you 24/7 💕
10/10 This platform is amazing. Gretle helped me create a collection and easily transfer products to my shopify store. Their customer service is really amazing
Hello LadyTings.com
We're thrilled to receive your glowing feedback! Achieving a 10/10 rating from you is truly appreciated. It's wonderful to know that Gretle could assist you in creating a collection and seamlessly transferring products to your Shopify store. Our customer service team is dedicated to providing excellent support, and we're glad that you had a positive experience. If you ever need more assistance or have any further thoughts to share, please don't hesitate to get in touch. Thank you for choosing our platform!
Excellent customer service! Chette was able to help me very quickly! The items have been good quality too!
Hi CrazyVirgos,
Thanks so much for your review we heard your feedback loud and clear. We will continue to improve our service to better support you and your fashion business. Just let us know if you have any questions or additional feedback.
I love Trendsi, they are so helpful! Angelo assisted me and he provided exceptional customer service!! :)
Hi, Bombilicious Leggings
Thanks a lot for your review! We're so glad that you enjoy using Trendsi so far. Please don't hesitate to contact us if you need anything.
Trendsi the best, Customer service amazing, Thank you MIA, Trendsi the best, Customer service amazing, Thank you MIA,
Hi, Sophiareneboutique.com
We are so delighted and grateful for your review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We're always thankful for you and we are here to see you WIN! ❤️
Mia was super helpful! I had a quick question about an order and in under a minute I was connected to Mia who solved my question. LOVE Trendsi!!! Amazing selection of products and the support has been incredible!
Hi, Running With Wolves
Exceptional customer service is very important to us and we are glad Mia was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!
I just had the pleasure of working with Dave with the help messenger, who was providing me with help navigating my way through your app. He was excellent in helping me! His knowledge PATIENT and guidance made the experience smooth and enjoyable. I hung up fully understanding the functions and features. I JUST signed up and I can tell this will be a wonderful partnership!
Hello ManPri Selections - Trendy Online Fashion Store
Thank you for sharing your positive experience with Dave! We're thrilled to hear that he provided you with excellent assistance and that you had a smooth and enjoyable experience. Welcome to Trendsi! We're excited about this wonderful partnership as well!