Reseñas (3.778)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 95% de las calificaciones son de 5 estrellas
  • El 3% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
Fecha de modificación: 14 de julio de 2023

I used to really love this app and the products they sell. Unfortunately, as my business has started to scale up I no longer have the time to micro-manage my inventory, which is pretty much what you have to do if you use this app. They have very, very, VERY limited quantities in stock... like, less than 100 units.. and anyone who actually makes sales will know that this small number of items can ...

The Knickknack Shack by Darthside LLC
Estados Unidos
Más de 1 año usando la aplicación
ShopSocial, Inc. respondió 12 de abril de 2022

Hi, The Knickknack Shack by Darthside LLC

We are so happy that you appreciate our Customer Support team. We'll make sure to pass along the delightful and sweet message to our ...

Fecha de modificación: 17 de enero de 2024

I like the diverse selection at Trendsi, catering to various body types. However, it’s worth noting that the drop ship prices are almost double the wholesale prices, which impacts profit margins. While learning to manage my Shopify store, I received limited guidance from Trendsi, requiring a steep learning curve. I believe more support would be invaluable. It’s my suggestion that the items could ...

Empress House by ChaLee
Estados Unidos
Alrededor de 1 año usando la aplicación
ShopSocial, Inc. respondió 2 de enero de 2024

Hello Empress House by ChaLee,

Thank you for sharing your feedback! We appreciate your positive remarks about our diverse selection. We understand your concerns about pricing ...

8 de febrero de 2023

If you want the look of your store to be very ugly, and also orders are delayed, go ahead, their pictures are very bad and old, and their quality is also bad. I tried to talk to them in this place more than once in more than 3 months, but they do not care about their customers (very, very, very old).
Learn fashion photography, learn to choose models, you are very losers

SKYMOON
Estados Unidos
Alrededor de 1 año usando la aplicación
ShopSocial, Inc. respondió 6 de marzo de 2023

Hello Skymoon,

Thank you so much for your feedback. These are not Trendsi's photos and they are simply the stock photos provided by each manufacturer/vendor and while we do ...

6 de agosto de 2022

So, because the order I placed for my customer was taking too long, I contacted support to find out what was going on. When I asked for the tracking number, they said it had arrived at the US warehouse on August 1, that they had already created a USPS shipping label, and that the item would be delivered to the customer within 24-48 hours. They keep telling me that there was a delay due to a ...

Divine Feminine Collection
Estados Unidos
Alrededor de 1 año usando la aplicación
ShopSocial, Inc. respondió 9 de agosto de 2022

Hi Divine Feminine Collection,

This is definitely not the experience we want you to have. There was a recent upgrade of our system in the warehouse that increased the normal ...

17 de octubre de 2023

I will never use this company again. Orders over 30 days no refunds on damaged products products not as they are listed example ordered button fly got zipper. The clothes are poor quality a d the customer service is the worse I have ever experienced in my life!

CWB'S NOOK
Estados Unidos
Alrededor de 1 año usando la aplicación
ShopSocial, Inc. respondió 9 de noviembre de 2023

Dear CWB'S NOOK,

I'm truly sorry to hear about your negative experience, and I apologize for the inconvenience and frustration you've encountered. This is certainly not the ...

Fecha de modificación: 10 de abril de 2023

I placed an order for my customer on 4/1/23 along with several additional orders of the sale Sling bag. Checked a few days later to see that it was delayed. I got worried and reached and was assured that they were processing and received tracking for all three orders. I check again today 4/10, for an update to send customers and see the later shipments were processed and the first still stating ...

Delta-Boutique-870
Estados Unidos
11 meses usando la aplicación
ShopSocial, Inc. respondió 5 de abril de 2023

Hi, Delta-Boutique-870

Thank you for your review and we are glad that Mary was able to help you with all your questions. We'll make sure to pass along the compliments! Please ...

Fecha de modificación: 3 de octubre de 2022

DON'T WASTE YOUR TIME. Trendsi says they have multiple counts of an item in their overseas warehouse but constantly have "quality check issues", they then send you an email stating your order is delayed another 3-4 days and that they have to order another replacement from their supplier. Why is this company always running out of warehouse inventory is my question? I placed 3 orders for myself ( ...

Hayden Avenue Fashion
Estados Unidos
10 meses usando la aplicación
ShopSocial, Inc. respondió 4 de octubre de 2022

Hi Hayden Avenue Fashion,

We appreciate your invaluable feedback, and we want you to know that we are taking this seriously so we've taken a look at your account to find out ...

Fecha de modificación: 12 de junio de 2022

I had a extremely complicated issue where my Shopify store disconnected from the Trendsi app. All of my past and pending orders disappeared. No one can resolve this issue and the only solution is to keep manually inputting orders which isn't feasible. Every time a customer place a order I have to pause my store as the orders are not syncing with trendsi. This has been a months ling issue.

Mon Cheri Fashions
Estados Unidos
9 meses usando la aplicación
ShopSocial, Inc. respondió 12 de abril de 2022

Hi, Mon Cheri Fashions

We're truly sorry to hear about the challenges you've faced with your Shopify store and Trendsi app. We completely understand the frustration, and we' ...

8 de enero de 2022

Warning! Horrible I have had so many bad reviews on my page now because they say they fill the order and then cancel it on me without telling me or never send out the order. So people think I am scamming them. I talk to customer service but it doesn't help. I hate writing bad reviews but I am at my witts end. This is so unprofessional.

LucyBo
Estados Unidos
8 meses usando la aplicación
ShopSocial, Inc. respondió 17 de enero de 2022

Hi LucyBo,

We are very sorry to hear of your experience and hope that you are satisfied with the resolution we provided. This is definitely not the great customer service and ...

29 de diciembre de 2023

I am very unhappy with the experience I've had with Trendsi. Although Trendsi provides 24hr representatives, they are not at all helpful or familiar with their own catalog. Terms and conditions change often, and as a small business owner, this is difficult to keep up with. I received several orders from TikTok through my connected store and each order was automatically cancelled. The products ...

Body Shrink
Estados Unidos
7 meses usando la aplicación
ShopSocial, Inc. respondió 2 de enero de 2024

Hello Body Shrink,

We sincerely apologize for the challenges you have encountered with Trendsi. Your feedback is invaluable to us, and we are dedicated to promptly ...