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I wish I had found Trendsi 3 years ago before the pandemic. I love the products being offered and the fact that you can buy Samples is even better! Thank you Trendsi. You are a lifesaver to small online businesses! Czar was amazing as well! I just had a quick question and she provided the information I needed. Very hard to find amazing customer service these days!!!
Hello The Salty Siren Boutique,
Thank you so much for your generous review! We are always working hard to give our sellers the best experience, and we are so glad that you enjoy using Trendsi! Please don't hesitate to reach out with any questions or feedback, we are always here to help.
Angelo was accommodating and I got all the info I needed. The response time was rapid and it was easy to communicate.
I had some technical issues getting the app working properly and Mia was extremely helpful. It is Sunday evening and I never expected to click on the chat and someone LIVE answer me, but she did. She walked me through the steps to resolve my issue. Amazing support!
Hi, Revenge Fashion Boutique
Your review means a lot to us! We will be sure to pass on the compliment to Mia and we couldn't thank you enough for giving us your take on how we are doing. Please reach out to our customer support anytime ❤️
Trendsi's customer service is wonderful. Mia was very responsive and quick with her answers, even when it's a small simple question.
Hello Bee Tree Boutique
We truly appreciate your kind words about Trendsi's customer service! It's fantastic to hear that Mia was able to provide you with quick and responsive assistance, even for the smallest of questions.
Your satisfaction is important to us, and we're here to help with any queries you might have in the future. Thank you for choosing Trendsi!
I needed clarification on some points, like shipping and overseas products, but now I understand the complete information. Thanks, Raymart, from customer support!
I had issues with shipping in my store, so I contacted Trendsi for support and Vince was able to have my problem resolved in less than 20 minutes. Thank you!!!!
Hi, Uptown Design
Thank you for your wonderful review! We take pride in providing excellent customer service and we are so happy to know that we've hit that mark for you. Please reach out again if you need help, we are available 24/7! 💛
I really appreciate Gretle! Thank you for getting back to me so quickly. Amazing customer service Trendsi.
Hi, Bell And Moon
Thank you so much for your kind words, we really appreciate it. We will make sure to pass along the compliments to Gretle and if you ever need help again, please do not hesitate to reach out to our amazing 24/7 customer support! 😊
Angelo was super helpful and very fast at helping with my issue! Customer service is great! Love using Trendsi as a vendor!
Hi, Mysticwatersboutique
Thank you so much for the review. Please continue to reach out to us if you have more questions or need help. We are here for you 24/7!
Czar & Chette were very helpful with all my questions :) Very polite, quick responses and answered all of my questions! Thank you so much!!! Awesome team. Just starting out and I'm also loving the ease of how to items get added right onto your site! You guys make it so easy!
Hi, Luminous Lion Boutique
Thank you for recognizing our Customer Support team member! We strive to provide the best service for all of our customers, so please don't hesitate to reach out again if you need more help.
Allan from Trendsi is awesome. I started off with a couple quick questions that soon turned in to 27 emails. I kept have more questions about shipping the fees how customers get their shipping information just to name a few. He answered all my questions within minutes and had the exact information I needed to proceed with my store. If I ever need any other help from Trendsi I'll definitely ask for him
Hello J & I FOR THE BEDROOM,
It sounds like you had a great experience with Allan from our customer support team! It's wonderful to hear that he was able to promptly address all your questions and provide you with the necessary information to proceed with your store. Effective and efficient customer support can make a significant difference in the success of a business and this is one of our top priorities. If you ever require assistance from us again, don't hesitate to reach out for help. ❤️