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Awesome app and customer service, highly recommended if you're starting your business. thanks, Lee you are awesome!
Hello Eiffel Fashion,
Exceptional customer service is very important to us and we are glad Lee was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review! ❤️
I had the pleasure of contacting support about an unsupported issue in Shopify. Mary was the support person to answer. She quickly resolved my concerns and reassured not to worry they were on the job to fix the issue.
Hi Fru Gal Boutique,
It's great to hear that Mary was able to assist you with your issue and provide you with the reassurance you needed! Trendsi's customer support team is dedicated to providing excellent customer service and ensuring that all issues are resolved as quickly and efficiently as possible. If you have any further questions or concerns in the future, don't hesitate to reach out to their support team for assistance. :)
Anya with customer service was awesome and helped me find the information i needed right away!
Hello Boho Butterfly LLC,
That's wonderful to hear! We're delighted to know that Anya provided you with such excellent service. If you have any more questions or need further assistance, feel free to reach out. We appreciate your feedback! ✨
I found Trendsi a few months ago, I have been navigating my way thru learning the app and getting items to my store. There are a few minor issues with missing information that applies to certain selling platforms, but, overall I like the app. I like the variety of product and the picture quality is great. I had to chat with customer service today about an upload issue and Anya was very helpful in helping me understand the issue I was having. Although, the issue itself seems a bit restrictive and could be expanded upon. I was attempting to upload one of my collections, but due to many variants with the products, it put me over the 1000 limit for the day with very few products listed on my site. I was under the impression the limit was per product, not per variant of each product as well. All in all still like the app and Anya was very helpful.
Hi SMS Fashion Wear,
It's great to hear that you've been using Trendsi and finding it useful for your store. Our variety of products and high-quality pictures are definitely positive aspects. It's also good to know that Anya from our customer service was able to assist you with your upload issue and help you understand the problem.
Regarding the upload limit, it seems that you encountered a restriction when trying to upload one of your collections. The limit of 1000 uploads per day can include variants of each product, which might not have been clear to you initially. It's understandable that this limitation could be a bit restrictive, especially if you have many variants for your products.
While Shopify has its limitations, it's encouraging to hear that you still like Trendsi overall and that Anya provided helpful assistance. Thank you so much for choosing Trendsi to be your business partner. We hope you are able to take your brand to the next level with our help! ❤️
Trendsi is great , fast response and great customer service ! Angelo solved my problem that I have been trying to solve with my account for over 4 hours. He was fast and efficient and knew exactly how to fix it. I love Trendsi!!! Thank you to Angelo!!
Also Allan helped me re-connect my store because somehow it disconnected itself and i was not able to import products and Allan came to my rescue and was able to help me re-connect it right away , Thanks Allan!
Love the Trendsi App! Amazing options which is essential to a business! Fast customer service when you need help with anything. Gretle was extremely helpful and quick to get what I needed done! Definitely recommend this supplier over all others I have been dealing with!!!! Casualloft.com
Hi, Casual Loft
We LOVE your excellent review! Thanks so much for giving us your take on how we are doing and as always, please feel free to reach out to our amazing customer service for any questions.
Two things Am impressed by from Trendsi. Collection & Customer Support. Just I Send Hi & Big entry from Gretle. She answered all my questions & Made my day.Keep going Thanks
Hi, DROPEND
You made our day too by sending this review. We appreciate your feedback and it means a lot to us. We will make sure to pass along the compliments to Gretle!
Always amazing customer service!!! The cat is very helpful and so are the descriptions of the items. It saves a signiicant amount of time.
Hi, Opulent Apparel
We are happy that our Customer Support team member was able to assist you. Please don't hesitate to reach out again anytime.
really loving trendsi so far. many new items, ready to list with photos and videos. customer service has been great, especially the help I've been getting from Gretle. Would recommend
Hello Beige & Bone,
I'm glad to hear that you're enjoying Trendsi and that you've had a positive experience with our customer service, particularly with Gretle. It's great to have a platform that offers new items and provides helpful assistance. Recommending a service based on your positive experience can be valuable for others who are looking for a reliable platform. If you have any specific questions or need further assistance, feel free to ask! ❤️
Czar is sooooo fine, and she helped me sort out the confusions I had on my order. Thanks Czar for your help.
Hi, Jewelry Garden
Thank you so much for choosing Trendsi to be your business partner. We hope you are able to take your brand to the next level with our help!