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I had a shipping/order processing question today and was chatting with Raymart, who was very helpful and very courteous. After using various vendors and Shopify apps since starting my Shopify journey, I have always been satisfied with the customer support I have received from Trendsi. Especially today withRaymart!
Hi, Peggy's Boutique
We are so happy to hear that a member of our CS team was able to provide great service. Our goal at Trendsi to not only to provide quality products, fast shipping, and good prices but also great customer service. Please reach out to our 24/7 support team whenever you need help!
I had the pleasure of having Allan giving me step by step instructions for making sure my shopify store was set up and integrated properly with Trendsi. His knowledge was key. I really appreciated his help.
Hello McKinley K.,
Hi there! 🌟 Thanks a bunch for your awesome review! We're thrilled to hear that Allan could assist you step by step in getting your Shopify store all set up with Trendsi. Our team is dedicated to providing top-notch support, and it's fantastic to know that Allan's knowledge made a real difference for you. If you ever need more help or have questions, we're always here for you.
thank you very much for helping me it is always a pleasure to be helped so efficiently
thank you for solving my problem
and be able to continue my work. Chette
Hi,
Thank you for your review and we are glad that Chette was able to help you with all your questions. We'll make sure to pass along the compliments! Please pop by our support anytime if you need us for any question or help.
I recently had an issue with Trendsi app on Shopify and I reached out to their support team. Mia was the customer support representative who assisted me, and I must say that she was extremely helpful and professional throughout the entire process.
Mia was able to identify the problem quickly and provided me with a solution that resolved the issue. She was patient with me and took the time to explain everything in detail so that I could understand it.
I appreciate her dedication and the effort she put into resolving my problem. She demonstrated excellent customer service skills, and I would definitely recommend the Trendsi app to others based on my positive experience with Mia.
Thank you, Mia, for your exceptional customer service!
As I am new to Dropshipping, I had a few questions that needed answered. I reached out using the chat option on the app early in the morning. Chette gave me all the information I was looking for and was very quick to reply. I was very pleased to get in touch with a real person when I was expecting automated responses due to my timing.
Hello Pool Stuff,
Thank you for your kind words! We're delighted to hear that Chette was able to assist you promptly and effectively. We're here to help, so if you have any more questions or need further assistance, feel free to reach out. Welcome to the world of dropshipping! ❤️
Had an issue with shipping and was able to connect with Gretle. She helped in a matter of seconds and got everything sorted out for me. Thank you for your fast response and for your kindness!!
Hello B.M.T Boutique,
You're welcome! I'm glad to hear that Gretle was able to assist you quickly and effectively with your shipping issue. It's always great to receive excellent customer service. If you have any more questions or need further assistance in the future, don't hesitate to reach out. Have a wonderful day! ❤️
This app is by far the best when it comes to pushing a product to your store. Titles and description need minimal edits.
Hi HerSexy,
Thanks for leaving us a review, it is music to our ears! We encourage you to reach out to our customer support any time for any questions or help. We are available 24/7! ✨
Awesome! Mia the customer service person through chat was very very helpful and knowledge very nice can say enough.
Trendsi has very beautiful products! I started using them for my business. I strongly recomend!
Hi, Bliss Mega Store
We are so happy to have you and glad we can help you grow your business! Our CS team is always here to assist you anytime you need.
my app was not connecting so i got on chat with Chette and she was responsive and helpful and got me up in running in a matter of minutes. Great service
Hi, BSQUAD
Thank you for your feedback! Chette is a rockstar! isn't she? We will make sure to pass along the compliments to her. Please do not hesitate to reach out again anytime you need help.
Angelo was very helpful with all my questions and getting me started. I really love the app so far. Easy to navigate and I highly recommend their customer service.
Hi, A-CountryGirls-Boutique
Thank you for leaving us a review and we are so glad that you find our team helpful. Please continue to reach out for any help needed. We are available to assist you 24/7!