Reseñas (3.191)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 95% de las calificaciones son de 5 estrellas
  • El 3% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
Fecha de modificación: 24 de febrero de 2023

I must say, from the moment I found Trendsi, I knew I was going to really enjoy this service and the level of dedication the support team would provide. I had several questions that I was looking for help on and opened up the Live Chat button on their website. I was instantly connected to an EXCELLENT customer support agent, Angelo! Angelo was excellent in supporting me with the various questions that I had and providing me with many resources and screenshots of examples for the questions that I was asking.

I then had additional questions that I opened a new chat and was again, instantly connected to another fantastic agent, Chette! The level of continued amazing customer service never stopped. Thank you so much for your great help Chette!

I HIGHLY RECOMMEND Trendsi! Overall, my experience in just the couples days of implementing Trendsi to my store has been an incredible experience! By far the best experience that I have had since implementing apps to my store.

Thank you for the excellent support Angelo! I will be sure to reach out to you again specifically for any additional support! :)

My Daily Treat
Estados Unidos
1 día usando la aplicación
ShopSocial, Inc. respondió 6 de abril de 2023

Hi My Daily Treat,

Thank you for your review. We are glad that you enjoy using Trendsi. Exceptional customer service is very important to us and we are glad Chette and Angelo were able to provide that to you. As your trusted partner, we will always be here to help, and can't wait to grow your fashion business together. Just let us know if you have any additional feedback or questions.

25 de mayo de 2022

I love the real time product support. Angelo was awesome and gave me the info i needed right away!!

Chic Crab Boutique
Estados Unidos
1 día usando la aplicación
ShopSocial, Inc. respondió 2 de junio de 2022

Hi, Chic Crab Boutique

Thanks for taking the time to share your thoughts with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! Please continue to reach out for any help needed!

11 de febrero de 2022

I am not yet their customer but so far I can evaluate the customer service, Whitney was great helping me

Vicky and Lucas
Estados Unidos
1 día usando la aplicación
ShopSocial, Inc. respondió 15 de marzo de 2022

Hi Vicky and Lucas,

We are so happy that Whitney was able to assist you with your questions. We can't wait for you to receive your first sample order. Please don't hesitate to reach out again if you need anything. We are available 24/7!

22 de septiembre de 2022

I do like working with this app. unfortunately, the only thing I'm not very happy with is that this company is only for USA territory, most of my clients are from Europe and Asia.
but even like that, I love the customer service, they have answered me in minutes. hazel was marvelous with me, she answered all my questions and she answered them very clear.
this APP, recomendable.

liwei love fashion
Países Bajos
1 día usando la aplicación
ShopSocial, Inc. respondió 25 de septiembre de 2022

Hi, liwei love fashion

Thank you for the review and welcome to Trendsi! We are so glad that our team was able to help you every step of the way and we'll make sure to pass along the compliments to Hazel! Please reach out to us anytime, we are available 24/7!

20 de noviembre de 2022

Just getting started but Allan was great and fast with the support! Thank you for helping me get started!

Fashionable Faith
Estados Unidos
1 día usando la aplicación
ShopSocial, Inc. respondió 30 de noviembre de 2022

Hi, Fashionable Faith

Here at Trendsi, we strive to provide the best customer service! Please do not hesitate to reach out again anytime you need help.

25 de febrero de 2022

Application au top avec un service client professionnel et réactif (particulièrement Maria). Je suis hyper ravie!

Natichoupi
Francia
1 día usando la aplicación
ShopSocial, Inc. respondió 16 de marzo de 2022

Hi, Natichoupi

Thank you so much for your Awesome review! We'll make sure to pass along the compliments to Maria. Let us know if you need anything, and we are always happy to help.

18 de marzo de 2023

Just spoke to Gretel and she was quick to respond and helped me right away with my question regarding local pick-up option. So far, it's been going really well. Just started last night but I was able to download the app with no problem and started adding items to the site.

arwen’s-boutique
Estados Unidos
Alrededor de 24 horas usando la aplicación
ShopSocial, Inc. respondió 25 de marzo de 2023

Hi, arwen’s-boutique

Thanks so much for the awesome feedback! We strive to make Trendsi as intuitive as possible for new entrepreneurs to start their online journey! Please reach out again for any help needed. ♥️

14 de noviembre de 2022

Amazing and fast response customer service. Spoke to Raymart and even after my questions got answered I was left with a feeling of wanting to continue in conversation. I was made to feel like I was talking to a close friend. Absolutely amazing.

YouMatta
Reino Unido
Alrededor de 23 horas usando la aplicación
ShopSocial, Inc. respondió 29 de noviembre de 2022

Hi, YouMatta

We are so happy to have you and glad we can help you grow your business! We'll make sure to pass along the compliments to Raymart. Our CS team is always here to assist you anytime you need it. Thank you for the review! 💛

3 de marzo de 2023

I had a question about an order and Greti answered within seconds of me sending the email. She was absolutely wonderful. I love Trendsi!

Ranch and Famous
Estados Unidos
Alrededor de 23 horas usando la aplicación
ShopSocial, Inc. respondió 6 de abril de 2023

Hi Ranch and Famous,
Thank you so much for the review! We will do our best to keep supporting your business growth. Please don't hesitate to reach out with questions and feedback.

13 de agosto de 2022

Just started using the trendsi and didn't know how to start. Hazel helped me out, answered all my questions quickly, and was very nice

Blitzobrush
Estados Unidos
Alrededor de 21 horas usando la aplicación
ShopSocial, Inc. respondió 23 de agosto de 2022

Hi, Blitzobrush

Thank you for your review! We're glad that we could help you get started, and we're excited to be a part of your business journey. Feel free to reach out with any questions or feedback.