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I faced some issue when my store lost data, your assistance in this matter is greatly appreciated
"Angelo" and " Miles ", you guys are awesome.
Hi CozyMoli,
The most important thing to us is to make you feel welcomed to reach out to our amazing customer support for any help needed and we are so glad that Angelo and Miles has given you the support that you deserved. Please reach out again for any help needed, we always have your back! 💛
Hello, it is incredible how well they do it, incredible Mia answered all my questions, her attention was wonderful, I highly recommend this application, thank you very much Mia.
Hi, ORGVIPS
We are so happy that Mia was able to help answer all your questions and also excited to help you grow your business! Your success matters to us, so please don't hesitate to reach out again for assistance.
Raymart was amazing helping me get started! I highly recommend this as a virtue to your shop. It is easy, efficient and overall a great app!
Hi, Gypsy Oak Boutique
Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. Please feel free to contact us for anything you need, we are always happy to help.
Gretle helped me as i was new to Trendsi and she was amazing. She took the time to walk me through setting up things I needed help with. She was very patient and knowledgeable. Also adding the products was very easy to do. I'm so happy I found this app.
Hello Nightlife Dresses,
Thank you for sharing your positive experience with Gretle! We're thrilled to hear that she provided you with excellent support and made the onboarding process smooth for you. We're glad you find adding products easily and that you're happy with the app. If you have any more questions or need further assistance, feel free to reach out. Welcome aboard! 🥂
I'm usually self-sufficient when it comes to computer stuff but I was having issues connecting my Shopify store to the Trendsi app and I just could not figure it out after multiple attempts of following the directions to connect. I finally reached out to support and their response time is beyond exceptional. Shout out to Chette for assisting me with my issue, which was solved in way less than 5 minutes. THANK YOU!
Hi Mod Essentials Boutique,
Thank you so much for your generous review! We are always working hard to give our sellers the best experience, and we are so glad that you enjoy using Trendsi! Please don't hesitate to reach out with any questions or feedback, we are always here to help.
Chette from Trendsi was very helpful with setting up the store. recommended! Also was giving me back quick answers!
Hi, Spaceship Cyprus
We appreciate your heavenly review and We'll make sure to pass along the compliments to Chette and please reach out anytime if you need help! 💛
Setting up my store and had some questions I didn't see covered in the help section on Trendsi or Shopify. Angelo was quick, easy to understand and answered my questions easily. I figured out most of how to set it up on my own, but had some questions about shipping. So far setup has been easy and I can't wait to add more products!
Hi, The Purple Lily
Thanks for taking the time to post this review! We really appreciate it. We are so elated that you love everything Trendsi has to offer. We hope to become your most valuable business partner and please reach out to us anytime you need help.
Chat feature is super helpful! Raymart was able to answer my question in just a few minutes and will save me time. Thank you so much!
Hi, Three Bears Boutique
Exceptional customer service is very important to us and we are glad Raymart was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!
So I've worked with MANY people at this company, and all I can say is WOW! They are growing, and fast! Along with that comes growing pains as well. I'm happy to say, so far, every problem is met with swift solution with a smile! This is how customer service should be. Special mention to Faustina tonight! She helped me on 3 issues. Also, Jaylene as she has been here from the beginning always ready to help with anything I've needed to be successful. Great company to work with.
Hi Thred Therapy Boutique,
We are beyond grateful that you've taken the time to leave us your honest review. We are thrilled that our team was able to provide you with the support that you need and for your outstanding commitment with Trendsi. We appreciate you and as always, please do not hesitate to reach out again!
Fabulous customer service! Chette responded to all my questions super quickly and was very patient with all I needed to ask! She guided me through step by step to help me troubleshoot through a few minor issues. Very impressed!
Hello Madison Mercantile,
Thank you so much for your kind words! We're thrilled to hear about your positive experience with Chette. We're always here to help with any questions or issues you may have. Don't hesitate to reach out if you need anything else!