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Thank you Raymart for your assistance with return, refund and shipping policies. Excellent customer service.
Regards,
Mercedes S Cardona
SHOPiPOR.COM
Lee was very helpful. She was able to help fix my issue quickly and swiftly. There was a bug with the channels feature and she help me with a workaround to fixing it.
Hi, Thee Fine Art Connoisseur
We appreciate your review and thank you so much for the kind words. We encourage you to reach out again whenever you need us!
Gretle did an excellent job on helping me with my question. Trendsi is pretty awesome on making sure all the bases are covered.
Hi, SurplusUS
She is a gem, isn't she? We are very happy that you are pleased with your Trendsi experience and we aim to continue to excel in what we do. We will make sure to pass along the compliments to Gretle! ❤️
Angelo is really helpful and offered great solutions to all my questions! The whole team is quick to respond.
Hi, BALDONA
Your review is such a BLESSING! We really appreciate your feedback and look forward to the growth of your business because we're here to see you WIN! Our 24/7 support is always here when you need us :)
so far they seem rock solid well thought out, and there not greedy which helps you get your boot in the door but hazel was really helpful and strait to the point
Hi, Nyxshop
Thank you for taking the time to leave us such a fantastic review! We’re happy to hear that you loved doing business with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and please reach out to our team for any questions. We are available 24/7!
I am new to Dropshipping, I didn't have a clue. I couldn't figure out why my item did not ship. I contact customer service and had the pleasure of chatting with Gretle. She was amazing. She was very patient and kind. I am pleased with this first-time experience. We need more "Gretle" in the world. She was able to walk me through the steps to get my order paid for and start the shipping process. Thanks, Gretle!!!!
Hello Sheree's Elegant Home Boutique,
Thank you for your detailed review! We understand that shipping experiences are so important for your customers, and we are glad we could help clarify things this time. Please feel free to reach out if you have any questions, we are always here to help!
Anya Esteva was so helpful . What I really like is that she understood right way what I needed help with. As well as gave me extra tips that I wasn't aware of about this app. I' am loving the Trendsi app so far. Thank you for your fast and professional customer service.
Hello loveperseveres,
That's fantastic to hear! We're thrilled that Anya provided you with such excellent assistance and went above and beyond to help you make the most of the Trendsi app. We're glad you're enjoying your experience! If you have any more questions or need further help, don't hesitate to reach out. Thank you for your kind words and for being a part of our community! 😊🚀
Angelo helped me understand shipping with products from overseas. I didn't know that weekends weren't counted in the processing time. Overseas orders take 3-4 days to process and at least ten days for the customer to receive the product.
Hi, Gio's Jewelry
Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. Please feel free to contact us for anything you need, we are always happy to help.
Love this app. Customer service is outstanding. Gretle was amazing at assisting me with my issue. She was kind and knowledgeable.
Hi, Accessories in the City
Thanks so much for your review! We always want to offer our users the best service, so we are glad we were able to help! Feel free to reach out if you need anything.
5 MILLION STARS!
We love this app. The staff and support team is amazing. The products are UNBELIEVABLE and the shipping time is unreal. Highly Recommended! Thank you so much Trendsi. I wish all suppliers were this incredible!
Hi The Wild Calla,
Thanks for your review. It's our pleasure to help online boutique owner like you to start and grow. We will always be your trusted partner and can't wait to help you score more sales.