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I was recently trying to connect my accounts together and would not go through, I contacted customer support and Raymart was able to fix the issue in minutes.
much appreciated.
Have a Great everyone be safe!!
I was having trouble removing product from my store and Angelo went above and beyond to show me exactly where to go within my Shopify store so I could multi select and remove what I needed to. Great customer service.
Hello, BoldlyCurvy
Thanks for leaving us a review, it is music to our ears! We are so glad that our team was able to help you every step of the way and we'll make sure to pass along the compliments to Angelo! Please reach out to us anytime, we are available 24/7!
This app is just amazing and you have all the help that you nedd to sucess for your store. I had Gretle help me in my business and she was so kind and helpful.
Hi Fillemark,
Your are amazing and we appreciate you for taking the time to leave us your wonderful review! We are on a mission to make business owners a winner and to provide the best user experience. We are here for you so please reach out any time! 💛
I truly appreciated Miles help on the Trendsi App. She was truly awesome! I was having a few issues that she walked me through with ease. The app is way better than most of the others that I have used since starting my business.
Hi Envy Fox,
Thanks for your valuable feedback and thanks for using Trendsi to discover your potential as it is our mission to empower you towards success! We will make sure to pass along the compliment to Miles to put a smile on her face! Reach out again anytime for any help needed 💛
I had a great experience with Anya, she was fast in replying and knew the answers to all of my questions. Thanks again for your help Anya!
Hello,
Thank you for your kind words! We're delighted to hear about your positive experience with Anya. We'll be sure to pass along your feedback. If you have any more questions or need further assistance, feel free to reach out. Have a great day!
Just started with Trendsi and so far I am very impressed with what they offer! this is a service that basically ANY boutique can make work for what you are looking for. Their customer service has been amazing so far, Allan just helped me in within minutes on a SATURDAY when I panicked over a mistake I made.
Hi, Shop Sass and Soul
Your kind review certainly made our day and we'll be sure to pass along the compliments to Allan. User experience is VERY important to us. Please contact us again for any questions, we are available 24/7! 💛
Angelo was super helpful as I had a lot of questions with my first online order. This is amazing and I'm super hopeful the products are as good as the support was!!
Hi, My Pampered Life Seattle
Thank you so much for such a great review! We work really hard to offer the best service so you can enjoy the fun parts of your business. And we agree Angelo is truly a gem to have on our team. Please don't hesitate to reach out again for any help needed.
I am new with Trendsi and am already loving it. Customer service is very fast and very helpful. Today I had the pleasure to chat with "Angelo" who was very kind and knowledgeable and was able to help me out.
Hi, Pure Alba Boutique
Your kind words certainly made our day! We always want to offer our users the best service and user experience. Feedback like this is what makes us continue to strive for ways to improve our services. Thank you!
Gretel was quick and prompt helping me with my questions about fulfilling orders from trendsi.
It threw me for a loop when clients couldn't check out with trendsi products..... I realized trendsi makes your default address their location for fulfillment. In doing so, you need to create a new shipping rate for your default address even though the items technically are not shipping from there.
This totally solved my problem and clients were able to check out.
Thanks! Problem solved
Hi GiGi Beach,
Thanks so much for your review we heard your feedback loud and clear. We will continue to improve our service to better support you and your fashion business. Just let us know if you have any questions or additional feedback.
Warning! Horrible I have had so many bad reviews on my page now because they say they fill the order and then cancel it on me without telling me or never send out the order. So people think I am scamming them. I talk to customer service but it doesn't help. I hate writing bad reviews but I am at my witts end. This is so unprofessional.
Hi LucyBo,
We are very sorry to hear of your experience and hope that you are satisfied with the resolution we provided. This is definitely not the great customer service and order experience that we pride ourselves on. Your business is important to us, so please continue to reach out to Customer Support with any other feedback or questions you may have.