Reseñas (3.634)
Refinar
-
Por calificación
Price doesn't import in anything but USD - be aware... which led me to the next problem. There's no way to push pricing rules throughout your store to already added products. That means if you want to change hundreds of products you'll need to do them manually. 1 star for ease of importing products, but the fundamentals of dropshipping are to automate products imports and pricing and concentrate on adding more + advertising them, not to spend hours with currency conversion rates and editing prices one at a time.
Hi Tokyo Takeaway,
This is Sherwin, co-founder of Trendsi. We really appreciate your feedback and this is what helps us grow. We are sorry for the inconvenience that you have experienced. At the moment Trendsi primarily serves sellers who are selling in the US but there are workarounds for international sellers as well.
We will follow up with you via email and don't hesitate to reach out if you have any additional questions.
Thanks again for your time and patience.
The customer service representatives at Trendsi are always helpful and responsive to my inquiries. With Allan's assistance, I always receive the answers I need and have my issues resolved. Thank you very much!
Trendsi offers affordable prices for their products, and the quality is excellent. They are also user-friendly. The only drawback is that the products can only be shipped within the United States...
Hi,
Exceptional customer service is very important to us and we are glad Allan was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!
good customer service thank you everything was corrected
thank you i cant help to get more help when i needed it very helpful
Hello STYLEZ FOR YOU,
You're welcome! We are glad to hear that your issue was resolved and that you received good customer service. Exceptional customer service is very important to us and this is one of our top priorities. If you ever need further assistance in the future, don't hesitate to reach out. We're here to help! ❤️
Fast customer service. Thank you Angelo. Love this app better than the other app I used to use before.
Hi, Red Petals Candles
Thank you so much for your review. We love you back and we are so glad that our team was able to provide you with the best service that you deserved. Please reach out again if you have any questions. We are available 24/7!
I was just on with CS in the chat bubble! This is the second day i have been in the chat and they have been awesome. *Chette* was very helpful and patient with me as I tried to get a website issue resolved. Also Hannah over on FB has been awesome.
Hi, boutiqueonthecreek
We're glad that you found Chette helpful! We'll make sure to pass along the compliments and if you need help again in the future, please do not hesitate to reach out. We are available 24/7! 💛
I received help from the representative Angelo. He went above and beyond to help with the issue I was having with syncing the App to my account. He was very friendly and quick in responding to my needs. I look forward to doing business with this company.
Angelo has exceptional customer service skills and was a pleasure to interact with!
Thank you Angelo! <3
I have not started using it yet but it seems great. A few things that would be even greater is a wider selection of accessories such as sunglasses, handbags, purses, etc. Also, some of us are already using other dropshipping apps which have return policies of 30 days so it's kind of hard to implement 7 days into our return policy as we already have it set to 30 days. Those are the only two things that I have observed so far, and hopefully, in the future, they can be implemented.
Hi TrendsGlow,
Thank you for your review! We are very grateful for your feedback, which we take seriously. We would like to address your specific points below:
1. We are actually in the process of sourcing for accessories, so stay tuned for that! Feel free to check back in on this in a few weeks.
2. We understand that integrating different return policies can be tricky. While we cannot offer a longer return period for now, there is a way we can help if you still want to offer your customers 30-day returns: you can return the item to us, and we will store it and ship it out for your next sale.
Thank you again for taking the time to give us feedback, and please don't hesitate to reach out if you have more questions of comments!
Their items are trendy, images are very professional and prices are reasonable. Customer service is very friendly and answers my questions clearly and promptly. I have not tried ordering from them as they don’t accept Paypal. I just wish they accept Paypal in the future.
Hi Kawaii Soul,
Thank you for your review! We are sorry that you cannot use Trendsi yet. We are working to add Paypal to Trendsi, and we hope to help you grow your sales soon. Stay tuned for this!
Today I have some issues that gave me a headache and miss LORIE has performed his job very well and resolved my all issues thanks for his best coordination.
Hi, The ZADAS'
Thank you for the sweet words, we value your feedback a lot and we will make sure to pass along the compliments to Lorie. Feel free to reach out again should you have any questions.
Trendsi is amazing! The trendy-est merchandise, size ranges that are real-life, and the best customer service! I was lucky enough to have some help from Vince -- and he was super attentive and very kind! I love that Trendsi is part of the drop-shipping e-comm system - -they are the BEST!!!!!
Hi, Thistle & Thread Co.
We are glad Vince was able to resolve your issue right away. Thank you for taking the time to leave us a review and reach out to us anytime you need more help.