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I primarily use Trendsi because they are a free dropshipper. They offer more than even the paid ones do - photos, customer service (shout out to Gretle!), online community support through the Facebook group. Margins aren't great, but they are still perfect for me as I am just starting my boutique. I have no overhead, and I can focus on creating my brand while using their warehouse & marketing materials. Sometimes shipping is super slow, yes. And sometimes there are quality check problems, but overall, I am very happy with Trendsi. I give 4 stars and not 5 because of all the bumps along the way. But I believe in Trendsi and the amazing people who run it and it'll be a powerhouse here very soon. They take boutique owners opinions very seriously and are always pivoting to make things better. Thanks, Trendsi!
Hi, Pink Pear
We are happy that Lee from our Customer Support team was able to assist you. Please don't hesitate to reach out again anytime. Thank you for the review and welcome to Trendsi!💛
Chette was great!! She immediately solved my issue, provided the answers I was looking for, and was very kind and professional!
Hi ENE TRENDS,
Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. Please feel free to contact us for anything you need, we are always happy to help.
I really like the layout when you add the items to the store. I love that you include the measurements of the clothing.
I would love to see more trendy items that you would normally see on Fashion Nova and Forever 21. I would also like to see more trendy denim options as well.
Online customer service wait time has been satisfactory. Thank you to the rep that helped me today with my questions and for this opportunity to sell your clothing on my store website.
Hi V Envy Boutique,
Thank you for your feedback! I'm glad you like the layout and appreciate the inclusion of measurements for the clothing items. We strive to provide a pleasant and convenient shopping experience for our customers.
Regarding the selection of items, we understand your interest in more trendy options similar to what you would find on Fashion Nova and Forever 21. We constantly review and update our inventory to align with current fashion trends. Your input is valuable to us, and we will take your suggestion into consideration when curating our future collections.
We also acknowledge your preference for trendy denim options. Denim is a versatile and popular choice, and we will make sure to offer a diverse range of trendy denim pieces to cater to your fashion needs.
As for the online customer service, we are glad to hear that the wait time has been satisfactory for you. We strive to provide efficient and helpful support to our customers. Our Customer Support is here to assist you with any questions or concerns you may have.
We appreciate your interest in selling Trendsi clothing on your store website. If you have any further inquiries or require any assistance in that regard, please feel free to reach out to our customer service team. Thank you for choosing us, and we look forward to providing you with excellent products and service in the future! ❤️
This app has been great so far. Hazel has helped me with any and all questions I had in such a timely manner
Hi, Divine & Reach
Thanks for leaving us a review, it is music to our ears! We are so glad that our team was able to help you every step of the way and we'll make sure to pass along the compliments to Hazel! Please reach out to us anytime, we are available 24/7!
Had a problem with setting up Trendsi Store but Charmaine took care of what I needed. Support was very good.
This is an update since I can't seem to leave another review. However had a question on Inventory syncing which Gretle took care off right away. Good customer support.
Hi My Gift Fashions,
User experience is VERY important to us, so we are so happy to hear that the set up was easy. Thank you for the review, we'll pass along your compliments to Charmaine. Please reach out again!
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Hi, HAMOODO
Thank you so much for taking the time to leave us a review, we are so glad to have you! Please don't hesitate to contact us with any questions or needs in the future. 💛
I like the options for USA brands and the quality checks they perform. I do think that there is room to improve, but its a young company, so its expected for there to be kinks to work out.
I have chatted with customer service several times, today it was Gretle, and as always she was quick with her response and help to clarify a few things for me.
Hi, The Strawberry Finch
We are so happy to hear that Gretle was able to provide great service. Our goal at Trendsi to not only to provide quality products, fast shipping, and good prices but also great customer service. Please reach out to our 24/7 support team whenever you need help!
May was so helpful. I accidently placed order before I was finished and she was able to cancel my order right away. Highly recommend this company. The app on my phone crashes often but on my desktop it is amazing.
Hi Foxy Lou's Boutique,
Thank you so much for this feedback! Your input on our app is definitely a concern we want to look more into. We will be in touch to get more details. Thank you!
I am new to Trendsi, and so far I am pleased. I love the customer service that I received from Gretle. She responded in a timely fashion, was able to answer my questions. Thank you Gretle!!!
Hi Designs By Blyss,
Thank you so much for taking the time to leave us a review. We welcome all feedback and we are so glad that Gretle was able to provide you the assistance that you deserved. 💛
I found Trendsi by searching on Goggle for a Drop Shipping company and it was easy to setup because they had step by step instructions. I had a questions about my app and Lee from Trendsi advised me to setup a Store with Trendsi said to set it up on Shopify. For my questions she did answer them as I needed so now I am using Shopify to sell Trendsi clothing.
Hi, T M J & J FASHIONS
We are so grateful for your feedback and glad that Lee assisted you with the gold standards we have set for our Customer Support team. Please continue to reach out if you need help! We are available 24/7 💛