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The app is great! the service great so far. Just started using Trendsi had a two delivery questions and Both times they were handled professionally and quickly. Both Charmaine & Hariette were super quick with answering my questions and both were super nice! Update: I had a few issues today and Gretle was super professional and quick to resolve them. So far I am happy with this app and the people that work there.
Hi, Gina Bees
Thank you so much for your Awesome review! We'll make sure to pass along the compliments to Charmaine and Hariette. Let us know if you need anything, and we are always happy to help.
Gretle was so helpful and walked me through everything I needed step by step with screen shots
And directions was able to fix
My user error issues right away. So thankful for all the help and guidance
Great Service and Lee help a lot to overcome my issues. Great app and website. So easy with great pics and product info and customer service .
Hi SUSA SHOP,
Thank you for your review! We will make sure to pass along the compliments to Lee and if you need help or have questions, please do not hesitate to pop by our amazing customer support again! 💛
Was running into some issues and Gretle made sure I was helped efficiently. Such an awesome company!!
Hi, Marie Lashaays
Thanks for the review. We are happy that our Customer Support team member was able to assist you. Please don't hesitate to reach out again anytime!
The people over there at Trendsi, are absolutely amazing! They are so helpful in every area you can think of. I had a few questions about my order and Angelo was so helpful and gave me the answers I needed. They go above and beyond what is expected of them. They even have a Facebook group full of people willing to help as well. Do not hesitate to install this app, you won't be disappointed!
Hi, Slay And Dangle
Thank you so much for your kind review. It's our mission to make your experience with Trendsi easy and stress-free. Please don't hesitate to reach out again when you need help!
Thank you Shopify. I opened chat and Gretle was immediately on the chat and very helpful Great customer service!
Also, just helped me out on a Sunday night at 10:24 pm in less than a minute response to my question!Thank you!
Hey Cason Couture,
Thank you so much for leaving us your review and we are so glad that Gretle was able to help you! We'll make sure to pass along the compliments to Gretle to put a smile on her face 😊 If you need help, we are here for you 24/7!
I first want to thank Lorie as she helped me out whom was awesome and so sweet. I am very happy with the costumer service at Trendsi and their products. I most definitley recommened Trendsi!
Hi NW Shore,
Lorie is one of our precious gems and we're glad she was able to help you. We'll make sure to pass along the compliments to her and please reach out anytime, we're here for you 24/7 💕
I am really glad I get the support from Trendsi team.
Whenever I have concerns/questions I get a response in a short time frame which I love. Today I reached out and Angelo answered all my questions.
-Thank you!
Hi, LB Lina’s Boutique
Thank you so much for your review! It is our mission to help sellers like you grow your business and sales, so we are delighted that we have been helpful so far! Please feel free to reach out for anything you need!
I would definitely recommend this app for shopping. Gretle was very nice and assisted me in product sizing for a dress. At first I was unsure of my size, but she provide examples to help me. Now, I feel confident in purchasing the dress knowing I chose a size that fit me. If need any assistance, I would definitely recommend Gretle. She was patient and make sure you understand the product description.
Hello Sky High Elite Designs,
Thank you so much for your feedback! We are so glad that Gretle has given you an excellent service and support and we are so excited to see you grow your business with us. We are with you every step of the way so please pop by our support team any time for help or questions.
I absolutely love this app. This customer service is phenomenal. I had an issue with my store and Alan helped me solve it with in minutes. I would definitely recommend this app.
Hi, J. Waters Apparel
We are so grateful for your feedback and glad that Allan assisted you with the gold standards we have set for our Customer Support team. Please continue to reach out if you need help! We are available 24/7 💛