Calificación general
4,9
Recuentos por nivel de calificación
  • El 95% de las calificaciones son de 5 estrellas
  • El 3% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
20 de abril de 2023

Gretel was quick and prompt helping me with my questions about fulfilling orders from trendsi.
It threw me for a loop when clients couldn't check out with trendsi products..... I realized trendsi makes your default address their location for fulfillment. In doing so, you need to create a new shipping rate for your default address even though the items technically are not shipping from there.
This totally solved my problem and clients were able to check out.
Thanks! Problem solved

GiGi Beach
Estados Unidos
7 meses usando la aplicación
ShopSocial, Inc. respondió 20 de abril de 2023

Hi GiGi Beach,

Thanks so much for your review we heard your feedback loud and clear. We will continue to improve our service to better support you and your fashion business. Just let us know if you have any questions or additional feedback.

20 de marzo de 2023

I had a query regarding sellers permits. Just "shout out" to Angelo for helping me so efficiently and clarifying my questions.

3 FOLD
Sudáfrica
7 meses usando la aplicación
ShopSocial, Inc. respondió 25 de marzo de 2023

Hi, 3 FOLD

Thank you for your kind words, we will make sure to pass along the compliments to Angelo, and don't hesitate to reach out again should you have any questions or concerns. We're here for you 24/7 💕

10 de julio de 2023

Only 4 starts because I haven't had a chance to use the app yet, but had some questions and Czar from customer service was super helpful!

Fidgets
Estados Unidos
6 meses usando la aplicación
ShopSocial, Inc. respondió 12 de julio de 2023

Hello Fidgets

Thank you for your 4-star review! We appreciate your feedback and are glad to hear that Czar from our customer service team was super helpful in addressing your questions. We hope that once you start using our app, it will exceed your expectations. If you have any further inquiries or need assistance in the future, please feel free to reach out.

Fecha de modificación: 19 de febrero de 2022

I really enjoy using this app to add more products to my site that fit with my current customer. The easy integration with my current shop is great. I can add products easily and all the information associated is added for me. If there something missing or I just need help their customer service is super fast and helpful. Really glad I was able to find out and use this service. The only downside is it doesn't always have all the products I'm looking for because I sell to a specific market, but I can put in product requests to Trendsi. Which means they might have more options in the future that fit my needs! All in all great app would definitely recommend if you want to start a shop and need access to inventory but don't want to commit to a big order from a brand you're unsure about. Just had another great experience with a customer service rep, Harold, who was not only pleasant but able to quickly update me on my customers shipping that had been delayed!

Tall Style Shop
Estados Unidos
6 meses usando la aplicación
ShopSocial, Inc. respondió 30 de agosto de 2021

Hi Tall Style Shop,

Thank you so much for your review! We're glad to hear you enjoy our app features, and thank you for your feedback on product selections. As you mentioned, you can submit product requests in our app. You can also email us about any products/brands/suppliers you would like us to carry. We are always looking to expand the selection that we offer, and we would do our best to add you suggestions.

Please don't hesitate to reach out for any questions or feedback, we are always here to help.

13 de septiembre de 2021

I ordered a sample in order to see how fast it would take to receive my order and to see the package and quality of products. For the most part, I'm pleased with the products. I did receive one item almost 4 days sooner than the others and packaging is not consistent. The first item came in a brown envelope and the others came in a pink envelope. I reached out via app to inquire about it and unfortunately there's no way to request a particular packaging but hopefully they will stick with white or brown. Audrey was helpful and professional in responding to my inquiry. She stated that pink was what's available for the month. Please stick with white or neutral color as to not clash with branding.

Kovered Chic
Estados Unidos
6 meses usando la aplicación
ShopSocial, Inc. respondió 19 de septiembre de 2021

Hi Kovered Chic,

Thank you so much for your feedback. We want to let you know that every single request is considered at Trendsi and this feedback has been sent to the appropriate department. Please reach out to our customer support team if you have any other concerns or questions.

Fecha de modificación: 10 de abril de 2023

Nice app overall, easy to use, customer support is great, I had an issue I used the chat support and Lee helped me resolve it fast.

Sindyana
Estados Unidos
5 meses usando la aplicación
ShopSocial, Inc. respondió 11 de abril de 2023

Hi Sindyana,

Thank you for your review. We are glad that you enjoy using Trendsi. As your trusted partner, we will always be here to help, and can't wait to grow your fashion business together. Just let us know if you have any additional feedback or questions.

16 de julio de 2022

So far, so good. All I can speak on is the customer service. It's awesome and I just go off the phone with Lorie and she was so very helpful.
I do like the fact that they have plus size, where most vendors do not.

ChicaButikii
Estados Unidos
5 meses usando la aplicación
ShopSocial, Inc. respondió 20 de agosto de 2022

Hi, ChicaButikii

We're glad that Lorie helped you and we'll make sure to pass along the compliments to put a smile on her face. Thank you so much for the review and we encourage you to reach out anytime you need help!

16 de julio de 2023

I found Trendsi a few months ago, I have been navigating my way thru learning the app and getting items to my store. There are a few minor issues with missing information that applies to certain selling platforms, but, overall I like the app. I like the variety of product and the picture quality is great. I had to chat with customer service today about an upload issue and Anya was very helpful in helping me understand the issue I was having. Although, the issue itself seems a bit restrictive and could be expanded upon. I was attempting to upload one of my collections, but due to many variants with the products, it put me over the 1000 limit for the day with very few products listed on my site. I was under the impression the limit was per product, not per variant of each product as well. All in all still like the app and Anya was very helpful.

SMS Fashion Wear
Estados Unidos
4 meses usando la aplicación
ShopSocial, Inc. respondió 18 de julio de 2023

Hi SMS Fashion Wear,

It's great to hear that you've been using Trendsi and finding it useful for your store. Our variety of products and high-quality pictures are definitely positive aspects. It's also good to know that Anya from our customer service was able to assist you with your upload issue and help you understand the problem.

Regarding the upload limit, it seems that you encountered a restriction when trying to upload one of your collections. The limit of 1000 uploads per day can include variants of each product, which might not have been clear to you initially. It's understandable that this limitation could be a bit restrictive, especially if you have many variants for your products.

While Shopify has its limitations, it's encouraging to hear that you still like Trendsi overall and that Anya provided helpful assistance. Thank you so much for choosing Trendsi to be your business partner. We hope you are able to take your brand to the next level with our help! ❤️

9 de junio de 2021

They have good products. The app is clear and synced with my store effortlessly. Can't wait for the updated version with new features!

Full Style Living | Store
Estados Unidos
4 meses usando la aplicación
ShopSocial, Inc. respondió 14 de junio de 2021

Hi Full Style Living | Store,

Thank you so much for your review! We are glad that you like the products and integration of Trendsi. We are always trying to improve our app to better serve online sellers like you. If you have any features you would like to see on Trendsi, we would be delighted to hear about them. Please don't hesitate to reach out if you have other questions or feedback. We are always here to help.

1 de marzo de 2022

Gretle is very knowledgable helped out the best way she knew how. very nice! she went above and beyond to help solve my mysteries.

A.B.M.S.SHOP
Estados Unidos
4 meses usando la aplicación
ShopSocial, Inc. respondió 16 de marzo de 2022

Hi, A.B.M.S.SHOP

We are glad that Gretle was able to help you, Here in Trendsi, our priority is to make your experience seamless and stress-free. Please reach out anytime should there be any concerns! 💕