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I had a lot of questions and Joel on chat was wonderful. There is no other way to describe it. His answers were fast and very easy to understand. All my questions were answered within less than 5 minutes, and I have a very good understand of what to do now. I am so happy.
Hi We Sell Fashion,
Thank you so much for your wonderful feedback! We’re thrilled to hear that Joel was able to assist you so effectively and that you found his answers clear and helpful. It’s fantastic to know that you have a good understanding of what to do next!
If you have any more questions or need assistance in the future, please don’t hesitate to reach out. We’re here to support you!
I haven't really used the service yet. I am just getting started. I needed some help from customer service though, and Joel was a huge help. He was quick to respond, and he solved my issue quickly. He also answered all of my questions and made the customer service chat easy. Thank you, Joel!
Hi Jewl Essence,LLC,
Thank you for sharing your experience! We’re thrilled to hear that Joel was able to assist you effectively as you’re just getting started. Providing quick and helpful support is our priority, and it’s great to know he made the process easy for you.
If you have any more questions or need assistance as you continue setting up, feel free to reach out. We’re here to help!
I've been using Trendsi for about a year now and LOVE how easy it is to find and import items to my store. I can be couch surfing or on the beach, browse inventory and push to the store no problem! In addition the merchandise options are great. And... I was stumped with a technical issue and Lorie Ligue in support got me sorted out quickly and easily. I can't say enough good things about Trendsi!
Hi Salt & Coconuts
Thank you so much for the awesome review! We're thrilled to hear that Trendsi has been a game-changer for you, whether you're on the couch or at the beach. And I’ll pass the kudos to Lorie—she’ll be happy to know she made a difference. We're here to keep making things easy and fun for you! 😊
I love Trendsi and their products. So easy to use. I had some issues syncing products and I was communicating with Raymart through email and he was the best. He was so patient with me and really helped me understand the issues I was having, and helped me correct them. Thank you again Raymart!
Hi Effies Finds,
Thank you for your fantastic review! We’re thrilled to hear that you love Trendsi and find our products easy to use. It’s great to know that Raymart provided such helpful support and made the syncing process clearer for you.
If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!
I had some major questions about Marketplace, shipping costs, etc. CHARLES did an absolutely amazing job in describing the details. His answers were clear and concise, user-friendly. He was extremely Professional and I appreciate this so much! Thank you, Shopify and Trendi for providing top-notch employees where they don't have to go inquire from 3 or 4 other people to get the answer. To Charles' Boss, will you please give him a raise? I give him an A+! (Teacher here and I don't give those top notch grades out very often, barely). I am grateful!
Hi Manor Rose,
Thank you so much for your wonderful feedback! We’re thrilled to hear that Charles was able to assist you so effectively with your questions about Marketplace and shipping costs. It’s great to know that his clear and professional communication made a positive impact on your experience.
We truly value your kind words and will make sure to pass your feedback on to Charles and his management team. Employees like him are what make our service exceptional!
If you have any more questions or need further assistance, please don’t hesitate to reach out. We appreciate your support!
I have been very pleased with my drop shipping experience using Trendsi. I think they have a wonderful variety of clothing and accessories that I can either purchase for my store, or dropship. It allows me to build a wonderful website and pay for merchandise as I sell it.
I also want to brag on my customer service support representative Harold. He answers me quickly anytime I have an issue and works diligently to solve my problem no matter what it is. Thank you, Harold! Good job! I appreciate your help.
Hi Blueberi Boutique,
Thank you so much for your kind words! We’re thrilled to hear that you’re pleased with your dropshipping experience and that our variety of clothing and accessories is helping you build your website effectively.
I’m also glad to hear that Harold has been providing you with quick and diligent support. He truly embodies our commitment to excellent customer service! I’ll be sure to pass along your compliments to him.
If you have any further questions or need assistance in the future, don’t hesitate to reach out. We’re here to help!
I always have a great experience when I have to reach out to Trendsi. Today I had the pleasure to talk with Joel. He was amazing and was able to help me with my inquiry for my customer.
Hi Bright N Beautiful Boutique
Thank you for your kind words! We’re so happy to hear that you consistently have a great experience with Trendsi. 🎉 Joel is indeed fantastic, and we’re glad he could assist you with your inquiry. Your satisfaction is our priority, and we’re always here to help!
Looking forward to supporting you again soon! 😊
I just got the best customer service from Harold when I needed help tracking an order. He was polite and quick to get my question answered and I believe my customer will be very happy. Thank you again Harold!
Hi Trueblood collective,
Wow, thank you for sharing your experience! 🎉 We're thrilled to hear that Harold provided you with such fantastic service! It’s great to know your customer will be happy, too. We appreciate your support and are here whenever you need us!
I needed some assistance from customer service, and Harold was absolutely amazing. He answered all of my questions with patience and clarity, making the entire process so much easier. Not only was he quick to respond, but he also resolved my issue promptly, which really made my day. His support was not just helpful but genuinely kind, and he made the customer service chat feel personal and comfortable. Thank you so much, Harold, for your outstanding assistance. You truly went above and beyond, and I’m so grateful for your help!
Hi Haute Fashista,
Thank you so much for taking the time to share your experience! We're so glad to hear that Harold was able to assist you with patience, clarity, and a personal touch. We take great pride in offering top-notch customer service, and it's wonderful to know Harold exceeded your expectations and made your day a little easier.
Your feedback means a lot to us, and we’ll be sure to pass along your kind words to Harold — he’ll be thrilled to hear it! If you ever need further assistance or have more questions, don’t hesitate to reach out. We're always here to help.
Thanks again for your support!
Harold provided fantastic customer service when I needed help with damaged items that my customer received. Harold was very kind and very informative to help me get the issue resolved.
Hi Kvlture Style & Beauty Boutique,
Thank you so much for sharing your experience! We're so glad to hear that Harold was able to assist you in resolving the issue with your damaged items. We take pride in offering top-notch customer service, and it's wonderful to know that Harold’s kindness and expertise made a positive impact.
Your satisfaction is incredibly important to us, and we’re always here to help if you need anything further. If you have any more questions or concerns, please don’t hesitate to reach out.
Thanks again for your feedback and for choosing us!