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I was just on with CS in the chat bubble! This is the second day i have been in the chat and they have been awesome. *Chette* was very helpful and patient with me as I tried to get a website issue resolved. Also Hannah over on FB has been awesome.
Hi, boutiqueonthecreek
We're glad that you found Chette helpful! We'll make sure to pass along the compliments and if you need help again in the future, please do not hesitate to reach out. We are available 24/7! 💛
I have not started using it yet but it seems great. A few things that would be even greater is a wider selection of accessories such as sunglasses, handbags, purses, etc. Also, some of us are already using other dropshipping apps which have return policies of 30 days so it's kind of hard to implement 7 days into our return policy as we already have it set to 30 days. Those are the only two things that I have observed so far, and hopefully, in the future, they can be implemented.
Hi TrendsGlow,
Thank you for your review! We are very grateful for your feedback, which we take seriously. We would like to address your specific points below:
1. We are actually in the process of sourcing for accessories, so stay tuned for that! Feel free to check back in on this in a few weeks.
2. We understand that integrating different return policies can be tricky. While we cannot offer a longer return period for now, there is a way we can help if you still want to offer your customers 30-day returns: you can return the item to us, and we will store it and ship it out for your next sale.
Thank you again for taking the time to give us feedback, and please don't hesitate to reach out if you have more questions of comments!
Their items are trendy, images are very professional and prices are reasonable. Customer service is very friendly and answers my questions clearly and promptly. I have not tried ordering from them as they don’t accept Paypal. I just wish they accept Paypal in the future.
Hi Kawaii Soul,
Thank you for your review! We are sorry that you cannot use Trendsi yet. We are working to add Paypal to Trendsi, and we hope to help you grow your sales soon. Stay tuned for this!
Their Help center has real person answering inquiry and very helpful. It resolve one of my concern which change it from old owner to my account.
Hi, Nicole Luxuries
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Please continue to reach out for any questions!
Great customer service skills! The Trendsi team stayed with me until my problem was solved and was very helpful with the troubleshooting.
Hi, Epic Swim and Skate
We are happy that our Customer Support team member was able to assist you. Please don't hesitate to reach out again anytime.
Amazing app and great customer service Gretel was very helpful and responded fast with making adjustments to my order. I would definitely recommend this site.
Hi, Rivet Moore
We are so happy to hear that you are enjoying our app and the support from the CS team. Please do not hesitate to reach out again if you need help!
I've only had it installed a day but so far so good, Lee was super helpful and they have lots of good items.
Hi, Zodiac Loot
Thank you for the awesome review, we appreciate it! Please reach out again to our amazing customer support for any questions or help. We're here for you! ❤️
Estoy comenzando con app y esta muy bonita, me aclararon todas las duda Whitney fue muy atenta y contesto todas mis pregunta. Estoy enamorada de la pagina..
Hello Black Styling,
We appreciate your review and glad you find your experience with our app and service enjoyable and efficient so far! We'll make sure to pass along the compliments to Whitney. Please reach out again anytime! 💛
Lorie answered my questions and was very helpful. I asked her a lot of questions and she was patient.
Hi, Jeakesona's Boutique
Thank you for your review! We're so glad that we could help you. Please don't hesitate to reach out if you need anything, and we're always happy to help.
Just had a great visit with Mary at Trendsi. I am just getting started with Dropshipping and she was very helpful. There was a bit of a lag in our conversation most likely due to connection. Easily answered by questions and was very gracious with offering more assistance if needed.
Hi, My Sazzy Girl
Your kind words certainly made our day! We always want to offer our users the best service and user experience. Feedback like this is what makes us continue to strive for ways to improve our services. Thank you, we'll make sure to pass along the compliments to Mary! 💛