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Raymart was extremely helpful and answered all my questions and addressed my concerns that i needed help with immediately. Thanks for all your help Raymart I appreciated it.
Hi, Butte’s Trippy Hippies
We are so glad that Raymart was able to help you, we agree that he is a gem 💛 Thank you so much for making our day with your kind review and please reach out again if you need help. We are here for you!
I was having issues with connecting my store and had the pleasure chatting with chette! she was very helpful. With her help, I was able to connect my store. Thanks again, Chette!
My interaction with Trendsi's customer support was exceptional, specifically with a representative named Czarina, who was diligent, patient, and extremely helpful. I had an issue with a package that hadn't arrived on time due to an incorrect address and shipping confusion. Despite the complexity of the situation, Czarina was able to navigate it with professionalism and grace.
The communication was clear and timely, with Czarina taking the time to understand the issue and providing me with accurate information regarding the status of my package. She guided me through the steps to resolve the issue, even going so far as to recommend contacting USPS directly for the most up-to-date information on the package.
When the issue of overnight shipping arose, she was forthcoming about the policy, and went out of her way to clarify the terms and conditions associated with overseas orders. I found this transparency refreshing and it enhanced my trust in Trendsi as a company.
Moreover, when it was found that there was indeed a mistake on their part, Czarina promptly offered a refund and store credit, showcasing the company's dedication to customer satisfaction. This willingness to acknowledge and correct errors is a testament to Trendsi's commitment to quality service.
I'd like to extend my gratitude towards Czarina, who turned a potentially frustrating situation into a positive customer service experience. Her empathy, politeness, and proactive problem-solving approach were commendable, and I'm more than happy to leave this positive feedback.
Overall, I highly recommend Trendsi not only for their excellent products but also for their outstanding customer service. Their team truly understands the meaning of customer satisfaction and goes above and beyond to ensure it. Thank you, Trendsi, and a special shout-out to Czarina for her amazing support!
Hi, Opulence Empórion
Thank you so much for your sweet review. We will make sure to pass along the compliments to Chette. Please don't hesitate to reach out again should you have any questions/concerns.
I would like to thank Angelo for amazing customer support for helping with any question I had for getting ready to sell products. Thank you again.
Hi, ClothesByNelly
Thank you so much for choosing Trendsi to be your business partner. We hope you are able to take your brand to the next level with our help!
Love Trendsi App and the customer service is always great. I had a question about an order and Chette helped me out with a super quick response. I appreciate them so much!
Hi, Bad Mouth Market
We are so grateful for your review and we'll make sure to pass along the compliments to Chette. Please reach out again to our 24/7 customer support!
Mary was very professional. She answer all my questions. highly recommend Trendsi to any Fashion store owner’s
Hi, Sandyli's
Exceptional customer service is very important to us and we are glad Mary was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!
As always, Chette delivers. Love this app and everyone who has worked with me to solve my issues since I started. Keep up the magnificent work!
Hi, Bebbis' Loft
Thank you for taking the time to leave us a review. We are super pleased that you loved the service and products that you received. We work hard to provide a great app for entrepreneurs, so this type of feedback makes us super happy. Please reach out again for any help needed!
I am getting ready to launch my online store and Raymart was super quick to answer a few questions I had. I am really excited to be working with Trendsi for all my products now and in the future .
Hi halseyjaneboutique,
That's great to hear! Launching an online store can be a thrilling and rewarding experience. Having a responsive and helpful partner like Raymart can make the process much smoother. Remember to take the time to plan and prepare before launching, and keep an eye on trends in your industry to stay competitive. Good luck with your online store! ❤️
I would like to give a BIG SHOUTOUT to Dave for helping me with getting set up. He was very patient with me and gave me step by step instructions. I’m so excited to get stared
Hello Southern Peach Swag
We're glad to hear that he could assist you in getting set up patiently and with clear step-by-step instructions. Your excitement to get started is contagious, and we're here to support you every step of the way. If you ever have more questions or updates to share, don't hesitate to reach out. Best of luck with your journey ahead!
They have the best customer service to help you with any issues you may have. They walked me through step by step to get their items listed on my site.
Hi, Sassafrass Boutique
We are grateful for your feedback! Our mission is to always be transparent and provide the best service that our merchants deserved and we are so happy to learn that our support team was able to do just that. We are here to see your business grow every step of the way, please reach out anytime for any questions.
Today was my first time to test out their customer service and I would like to say… IT WAS PERFECT!! Very quick response time to multiple emails. HAZEL was extremely helpful and answered everything i needed to know!!