Avis (3 634)

Note globale
4,9
Nombre d’avis par note
  • 95 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
30 juillet 2024

Joel was fantastic. He helped me solved my issue with my account super quickly. I highly recommend this app.

La Boutique Dacula
États-Unis
Plus de 2 ans d’utilisation de l’application
ShopSocial, Inc. a répondu 1 août 2024

Hi La Boutique Dacula,

Thank you so much for your wonderful feedback! 🌟 We're thrilled to hear that Joel was able to help you solve your account issue quickly. Your recommendation means the world to us. Thanks for being a part of the Trendsi family and for your support! 🙌✨

6 août 2024

Trendsi is awesome! The customer service is topnotch! I would especially like to thank their representative, Dave. He was such a help. He helped me figure out why my products were showing as sold out even when Shopify and the whole of the internet seemed to provide zero answers! On top of that, they have great products and fast shipping. Super impressed and plan to use them as much as possible!

Designs on 9th
États-Unis
12 jours d’utilisation de l’application
ShopSocial, Inc. a répondu 8 août 2024

Hi Designs on 9th,

Thank you so much for your incredible feedback! We're thrilled to hear that you love Trendsi and that our customer service, especially Dave, was able to help you out. It’s our goal to make sure you always have the support you need, even when the internet falls short! We're delighted that you’re impressed with our products and shipping too. We can't wait to keep working with you and help your business soar! 🚀✨

17 août 2024

Harold was very helpful in solving my issue in a very quick manner. Thank you for what you do.

Bloomjay
États-Unis
7 mois d’utilisation de l’application
ShopSocial, Inc. a répondu 20 août 2024

Hello, Bloomjay

Thank you so much for the 5-star review! 🌟 We’re delighted to hear that Harold was able to quickly resolve your issue and that you’re pleased with the support. We appreciate your kind words and are always here if you need anything else. Thanks again for your feedback!

14 septembre 2024

very easy! Love the products!

Southern Lush Co
États-Unis
Presque 2 ans d’utilisation de l’application
ShopSocial, Inc. a répondu 18 septembre 2024

Hi Southern Lush Co,

Thank you for your feedback! We’re so glad to hear that you found everything easy and that you love the products! Your satisfaction means a lot to us.

If you have any questions or need assistance in the future, feel free to reach out. We look forward to serving you again!

6 septembre 2024

I was stuck with trying to figure out why items were showing sold out
Joel got right to it and directed me to the right section. Went step by step

Elemental Wear
États-Unis
6 jours d’utilisation de l’application
ShopSocial, Inc. a répondu 11 septembre 2024

Hi Elemental Wear,

Thank you for sharing your experience! I’m glad to hear that Joel was able to help you resolve the issue with the sold-out items and guide you through the process step by step. It’s great to know that his support made a difference.

If you have any more questions or need further assistance, don’t hesitate to reach out. We’re here to help and ensure everything runs smoothly for you. Thanks again for your feedback!

2 septembre 2024

I do like the different type of styles you have

Beautiful Evie
États-Unis
Plus d'un an d’utilisation de l’application
ShopSocial, Inc. a répondu 4 septembre 2024

Hi Beautiful Evie,

wesome! We’re thrilled you’re enjoying the variety! 🎉 It’s great to hear that the different styles are hitting the mark. If there’s anything specific you’d like to explore or if you have more ideas, just let us know—we’re here to keep the fun going and make sure you get the most out of it!

11 juillet 2024

Trendsi is in a league of its own in terms of excellent product selection, quality, affordability and speedy shipping, but today, I learned how amazing their customer service is! I called with a tech problem that was preventing me from loading new products onto my online shop. My customer service goddess, Chette, walked my 54-year-old computer illiterate self step-by-step as we tried to discover what was causing the error...for close to an hour! She did not give up on me or on fixing the problem. When she finally was able to find what I had done wrong, she helped me fix it, then stayed with me to make sure I could successfully load products and that all my questions were answered. Chette was so patient, friendly and kind - phenomenal! She never made me feel stupid, always saying it was a team effort and we would find the solution. This was THE most positive customer service I have ever had - anywhere. Thank you Chette, and thank you Trendsi. You have a loyal customer for life (P.S., give Chette a HUGE raise!). - Stephanie Thibeault, Curvy Craves, LLC.

Curvy Craves
États-Unis
6 mois d’utilisation de l’application
ShopSocial, Inc. a répondu 15 juillet 2024

Hi Curvy Craves,

Wow, Stephanie! Thanks for the glowing review! We're thrilled to hear that Chette provided such amazing support and helped resolve your tech issue. We're proud of our team and delighted to have you as a loyal customer. We'll definitely pass on your praise to Chette. Thank you for choosing Trendsi! 💖

7 novembre 2024

Lorie is patient and very helpful, I am new to Trendsi and her help is always appreciated. Great Job Lorie!

imagine all
États-Unis
28 jours d’utilisation de l’application
ShopSocial, Inc. a répondu 8 novembre 2024

Hi imagine all,

Thank you so much for the kind words! We're thrilled to hear that Lorie could help make your start with Trendsi a great experience. We’ll be sure to pass along your appreciation!

22 août 2024

anya was a huge help with a huge problem got it fixed and now it is all perfect started with 160 items showing sold out ended with 160 items for sale, if i ever have another issue i hope she is the one to help

My Store
États-Unis
6 jours d’utilisation de l’application
ShopSocial, Inc. a répondu 28 août 2024

Hi My Store,

Thank you so much for your kind words! I’m thrilled to hear that Anya was able to resolve the issue and get everything back on track. It’s great to know that all 160 items are now available for sale. I’ll be sure to pass on your feedback to her—she’ll be delighted to hear that her assistance made such a positive impact. If you have any more issues or need further help in the future, don’t hesitate to reach out. We’re always here to assist!

8 septembre 2024

Support by Anya was amazing!! She took the time to trouble shoot and walk me thru all the steps-literally like an hour and she was kind, knowledgable and quick! Thank you Anya! The app is easy top use. Very happy

Anybodi
États-Unis
7 jours d’utilisation de l’application
ShopSocial, Inc. a répondu 11 septembre 2024

Hi Anybodi,

Thank you so much for your wonderful feedback! I’m thrilled to hear that Anya provided amazing support and walked you through every step with kindness and expertise. It’s great to know that the app is easy to use and that you’re very happy with the service.

I’ll make sure to pass along your thanks to Anya. If you need any further assistance or have any more questions, feel free to reach out. We’re here to help and ensure you have the best experience possible. Thanks again for your support!