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I started dropshipping with trendsi everything is easy to navigate needed some help with setting up some things and Harold was very helpful with fast replies, overall great experience!
Hi Classy Collection,
That’s awesome to hear! 🎉 I’m so glad you’re finding the dropshipping process with Trendsi easy to navigate and that Harold was able to assist you quickly. If you have any more questions or need further help as you continue, just let us know. We’re here to ensure you have a great experience every step of the way!
I really like this app, very easy to use.
Hi Shopnet,
Thanks a ton! We're thrilled to hear you find it easy to use! 🌟😊
Harold Helped me out a ton on my advertisement question; No complaints about Trendsi from me!
Hi Golden Threads Apparel,
Glad to hear Harold was able to help! Thanks for the positive feedback—we’re happy you’re enjoying Trendsi! ❤️
"Chette" was my customer service rep today. She was very professional and helpful. She was able to resolve my issue quickly and provided me with a follow up by email.
Hi Coco's Collections,
Thank you so much for your kind words! 🌟 We're delighted to hear that Chette provided you with professional and helpful service. It's great to know she resolved your issue quickly and followed up by email. Your satisfaction is our priority, and we truly appreciate your feedback. Thanks for being a part of the Trendsi family! 🙌✨
Efficient and fast professional service. I am personally in touch with a representative named Dave - very quick response and of course courteous and professional. Highly recommend working with them
Hello, AttractiveShapewear-transfer
Thank you so much for your kind words! We're thrilled to hear that Dave provided you with efficient, fast, and professional service. Your recommendation means a lot to us.
If you ever need further assistance or have any more questions, please don't hesitate to reach out. We're here to help!
I love the selection Trendsi provides that allows me to curate great fashion for my online store and their customer service is excellent!
Hi Lemon Snob,
Thanks a bunch for the shout-out! 🎉 We're thrilled you're loving our selection and service! Keep rocking those fabulous fashion choices in your online store! 💃
Overall the products are great and the customer service is very fast. I like the variety of options and the return policy as well. My suggestion is to make the product descriptions more thorough with sizing as the size charts provided are often generic.
Hello Drama Queen Destash LLC,
Thank you for your feedback! We're thrilled you love our products and fast customer service. We'll definitely work on improving our product descriptions and sizing info. Your suggestion is much appreciated! ❤️
I am a new online boutique owner (through Shopify) and just had my first customer/order! I dropship my orders at the moment and I had some concerns about shipping delays/processing times since my customer ordered items that all originated from overseas. I used TRENDSI's 24/7 customer service chat and Harold was extremely patient and helpful. He answered all of my questions and provided extra clarification with no problems. Ultimately, I was able to get the answers I needed and the interaction restored my comfortability with using TRENDSI.
I do hope that in the future that you will be able to pay extra to expedite Shopify/dropshipping orders. Currently, you can only expedite shipping for samples. However, having 24/7 customer service and being able to speak to an actual rep is amazing!
Thank you TRENDSI & Harold for all your help with my first order! ✨
Hi Artemis & Athena,
Thank you so much for your review! We're thrilled to hear that Harold was able to assist you effectively and that our 24/7 customer service brought you peace of mind. We appreciate your feedback on expediting orders and will definitely take it into consideration for the future. Congratulations on your first order, and here's to many more! ✨ Thank you for choosing TRENDSI and we will work hard to get that last star! :)
Charles, Was excellent very helpfull, patient, and want out of his way to make sure he answered all questions and walked me through the tasks I needed to take care of.
Hi H&G Retail,
Thanks for the awesome review! I'm thrilled to hear that Charles was able to help you out and make sure all your questions were answered. We'll be sure to pass on your kind words to him! 😊
Anya was very knowledgeable and able to assist via the chat with fixing the shipping and “sold out” issues I was having. Thank you for your help!
Hi Gridiron Boutique,
Thank you for your wonderful feedback! 🎉 We’re thrilled to hear that Anya’s expertise made a difference and that she was able to resolve your shipping and “sold out” issues through chat. It’s great to know her assistance was spot-on. If you need any more help or have further questions, don’t hesitate to reach out. We’re here to ensure everything runs smoothly for you!