Avis (3 778)

Note globale
4,9
Nombre d’avis par note
  • 95 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
1 juillet 2024

I am still feeling Trendsi out overall. Customer service is good overall. Charles was super helpful. I interacted with another agent, Harold last week and he wasnt the most helpful. Will update my review after more experience with the company.

TROVE
États-Unis
6 mois d’utilisation de l’application
ShopSocial, Inc. a répondu 2 juillet 2024

Hi TROVE,

Thanks for sharing your thoughts! We're glad Charles could assist you. We're committed to improving, so your feedback is valuable. Looking forward to showing you ...

22 mars 2024

I was having some issues and I reached out to them for help, they were amazing and we got my issue fixed and back up and running!!

Four B Tack and More
États-Unis
11 mois d’utilisation de l’application
ShopSocial, Inc. a répondu 26 mars 2024

Hi Four B Tack and More,

That's fantastic to hear! We're thrilled we could help get you back up and running. If you ever need assistance again, don't hesitate to reach out. ...

18 mars 2024

Their customer service is very good. Had a problem with changing some prices, Harold sent the "How to Info" to me, and, Bada-Bing, Bada-Boom, problem solved... Thanks, Harold.

Elegant Lady Apparel & More
États-Unis
10 mois d’utilisation de l’application
ShopSocial, Inc. a répondu 19 mars 2024

Hello Elegant Lady Apparel & More,

Thanks for the awesome feedback! 🌟 We're thrilled to hear that Harold's 'How to Info' did the trick and got things sorted for you. If you ...

26 avril 2024

I love this app cause the variety and prices are very affordable. I reached out cause this is my first time setting up this type of site and Lorie was a huge help. She answered all my questions and helped me feel more confident in my new venture. Thanks Lorie. Only thing I will say is I wish the order process was different but its as seamless as can be for the setup.

Grateful Delights
États-Unis
27 jours d’utilisation de l’application
ShopSocial, Inc. a répondu 30 avril 2024

Hello Grateful Delights,

Thanks a bunch for the glowing review! We're thrilled you're loving our app's variety and affordable prices. 🌟 It's awesome to hear that Lorie ...

8 juin 2024

They communicate very well and always keep me informed of changes,

The Puchii Shop
États-Unis
5 mois d’utilisation de l’application
ShopSocial, Inc. a répondu 12 juin 2024

Hello The Puchii Shop,

Thanks for the shoutout! We're all about that clear communication and keeping you in the loop! 🚀

18 avril 2024

I came across TRENDSI just last month, so I am brand new. I ran into an issue with a shipping location. I hopped on the chat box. Harold was able to help me figure out the issue by taking his time to send me screenshot with details in order to locate the issue. So I am looking forward to work with TRENDSI, hopefully it's gonna a great addition to my business.

VACCIMO
États-Unis
12 jours d’utilisation de l’application
ShopSocial, Inc. a répondu 19 avril 2024

Hello VACCIMO,

Welcome aboard! 🎉 We're thrilled to have you join the TRENDSI family! Harold's on point, right? 🙌 We're all about making sure your experience is smooth ...

8 juillet 2024

I just finish chatting we "Lorie" of customer service. She was courteous, knowledgeable, patience and thorough. She answered all my questions and believe me, I had a lot of questions.

The app is very easy to use, and they have a great selection of products. The apps work well with the Shopify platform.

The Mega Vault
États-Unis
20 jours d’utilisation de l’application
ShopSocial, Inc. a répondu 12 juillet 2024

Hi,

Thank you so much for your kind words! We're thrilled you love the app and had a great experience with our customer service. Lorie is fantastic, and we're glad he could ...

28 mars 2024

customer support Anya was great very helpful and explained everything very well thank you

Lavish Luxe
États-Unis
3 mois d’utilisation de l’application
ShopSocial, Inc. a répondu 29 mars 2024

Hi Lavish Luxe,

Thank you so much for your kind words! We're thrilled to hear that Anya provided excellent support and made sure everything was clear for you. We'll be sure ...

22 mai 2024

great... Joel Representative will help me a lot regarding the issue.

Trandify Deal
Inde
5 mois d’utilisation de l’application
ShopSocial, Inc. a répondu 23 mai 2024

Hello Trandify Deal

Thank you so much for your feedback! We're delighted to hear that Raymart has been timely and helpful in answering your questions. We aim to provide the ...

20 août 2024

Customer support was excellent when I reached out for help. Lorie provided great assistance and addressed my concerns effectively.

The Globe Mart
Inde
Environ 17 heures d’utilisation de l’application
ShopSocial, Inc. a répondu 21 août 2024

Hello, The Globe Mart

Thank you for the kind words and the 4-star review! 🌟 We’re glad to hear that Lorie provided excellent support and effectively addressed your concerns. ...