Avis (3 778)

Note globale
4,9
Nombre d’avis par note
  • 95 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
22 mars 2024

I was having some issues and I reached out to them for help, they were amazing and we got my issue fixed and back up and running!!

Four B Tack and More
États-Unis
11 mois d’utilisation de l’application
ShopSocial, Inc. a répondu 26 mars 2024

Hi Four B Tack and More,

That's fantastic to hear! We're thrilled we could help get you back up and running. If you ever need assistance again, don't hesitate to reach out. We're here to keep the energy high and the issues low! 🚀😊

18 mars 2024

Their customer service is very good. Had a problem with changing some prices, Harold sent the "How to Info" to me, and, Bada-Bing, Bada-Boom, problem solved... Thanks, Harold.

Elegant Lady Apparel & More
États-Unis
10 mois d’utilisation de l’application
ShopSocial, Inc. a répondu 19 mars 2024

Hello Elegant Lady Apparel & More,

Thanks for the awesome feedback! 🌟 We're thrilled to hear that Harold's 'How to Info' did the trick and got things sorted for you. If you ever need anything else, we're here to help! 💪

26 avril 2024

I love this app cause the variety and prices are very affordable. I reached out cause this is my first time setting up this type of site and Lorie was a huge help. She answered all my questions and helped me feel more confident in my new venture. Thanks Lorie. Only thing I will say is I wish the order process was different but its as seamless as can be for the setup.

Grateful Delights
États-Unis
27 jours d’utilisation de l’application
ShopSocial, Inc. a répondu 30 avril 2024

Hello Grateful Delights,

Thanks a bunch for the glowing review! We're thrilled you're loving our app's variety and affordable prices. 🌟 It's awesome to hear that Lorie provided top-notch assistance and boosted your confidence for your new venture. We'll definitely take your feedback on the order process onboard. Here's to smoother sailing ahead! 🚀

26 février 2025

Just started with Trendsi. Their Help Guides are very clear and if any issues chat has always been readily available and resourceful. Today Lorena was a huge help. Hoping this relationship continues at this level of customer service.

Lola's Lookbook
États-Unis
19 jours d’utilisation de l’application
8 juin 2024

They communicate very well and always keep me informed of changes,

The Puchii Shop
États-Unis
5 mois d’utilisation de l’application
ShopSocial, Inc. a répondu 12 juin 2024

Hello The Puchii Shop,

Thanks for the shoutout! We're all about that clear communication and keeping you in the loop! 🚀

18 avril 2024

I came across TRENDSI just last month, so I am brand new. I ran into an issue with a shipping location. I hopped on the chat box. Harold was able to help me figure out the issue by taking his time to send me screenshot with details in order to locate the issue. So I am looking forward to work with TRENDSI, hopefully it's gonna a great addition to my business.

VACCIMO
États-Unis
12 jours d’utilisation de l’application
ShopSocial, Inc. a répondu 19 avril 2024

Hello VACCIMO,

Welcome aboard! 🎉 We're thrilled to have you join the TRENDSI family! Harold's on point, right? 🙌 We're all about making sure your experience is smooth sailing. Here's to a fantastic partnership ahead!

8 juillet 2024

I just finish chatting we "Lorie" of customer service. She was courteous, knowledgeable, patience and thorough. She answered all my questions and believe me, I had a lot of questions.

The app is very easy to use, and they have a great selection of products. The apps work well with the Shopify platform.

The Mega Vault
États-Unis
20 jours d’utilisation de l’application
ShopSocial, Inc. a répondu 12 juillet 2024

Hi,

Thank you so much for your kind words! We're thrilled you love the app and had a great experience with our customer service. Lorie is fantastic, and we're glad he could help you out quickly! 😊🚀

28 mars 2024

customer support Anya was great very helpful and explained everything very well thank you

Lavish Luxe
États-Unis
3 mois d’utilisation de l’application
ShopSocial, Inc. a répondu 29 mars 2024

Hi Lavish Luxe,

Thank you so much for your kind words! We're thrilled to hear that Anya provided excellent support and made sure everything was clear for you. We'll be sure to pass along your appreciation. If you ever need assistance again, don't hesitate to reach out! ❤️

22 mai 2024

great... Joel Representative will help me a lot regarding the issue.

Trandify Deal
Inde
5 mois d’utilisation de l’application
ShopSocial, Inc. a répondu 23 mai 2024

Hello Trandify Deal

Thank you so much for your feedback! We're delighted to hear that Raymart has been timely and helpful in answering your questions. We aim to provide the best possible service, and it's wonderful to know that you enjoy working with him.

We always strive for excellence, so we'd love to know what we can do to earn that last ⭐ from you. Your suggestions and insights are invaluable to us. Please let us know how we can further improve your experience.

20 août 2024

Customer support was excellent when I reached out for help. Lorie provided great assistance and addressed my concerns effectively.

The Globe Mart
Inde
Environ 17 heures d’utilisation de l’application
ShopSocial, Inc. a répondu 21 août 2024

Hello, The Globe Mart

Thank you for the kind words and the 4-star review! 🌟 We’re glad to hear that Lorie provided excellent support and effectively addressed your concerns. We’re always looking to improve, so if there’s anything we can do to make your experience a 5-star one, we’d love to hear your thoughts. Your feedback is valuable to us!