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I reached out to customer service because I needed help updating the shipping address. Lee was very responsive and fast. I was worried but she reassured me that the problem would be taken care of. Less than five minutes later, she updated the address. She was very kind and friendly. :) Also, my last sample order was amazing. Both pairs of jeans were comfortable and of high quality. The bodysuit is my favorite one in my closet. Additionally, the hat and distressed jean jackets complemented the outfit well. I look forward to working with this company when I relaunch.
Hi Cosmic Dreams Beauty,
Thank you for taking the time to give us your wonderful feedback! Our goal at Trendsi is to help your brand grow to new heights and we are so glad to have you on board. Please reach out to our 24/7 customer support for any questions!
Karen was excellent. She got back to me immediately and helped me solve my problem-- quickly. I would highly recommend
Hi Cape Cod Fashionista,
Thank you so much for your review and we are so glad to hear that Karen assisted you with an issue you encountered! Please feel free to pop by anytime for any questions or help! 💛
I absolutely love how easy trendsi is to work with and the service is amazing - Gretle - was super helpful, very friendly, and made me feel very comfortable with the whole process. I highly recommend Trendsi and if you chat with Gretle, you will be so amazed by the service.
Hi, I Dream of Beauty
We appreciate your amazing review and we're so glad to have you in Trendsi! Please continue to reach out with any questions! 💛
Chette was very helpful on my first order through trendsi. Helped fulfill and was very knowledgable regarding process. Kind & helpful worker. Deserves a raise =)
Same with Angelo! he was very helpful with shipping questions for me
Hi, The Secret Ingredient Supply Co.
I'm glad to hear that you had a positive experience with Trendsi and that Chette was able to assist you with your first order. It's always great to hear when a customer support representative is knowledgeable and helpful, and we highly appreciate your feedback. If you have any further questions or concerns in the future, don't hesitate to reach out to our customer support team.
I started using Trendsi about 2 months ago. I have been very pleased with how easy it has been to share products to my Shopify store and the selection of both missy/jr & plus sizing. Today I had a question about a drop ship order and used the chat feature on Trendsi. It was very easy and Mia was extremely timely and helpful. She answered all my questions about tracking a specific order.
Great service by Mia!
Hi, Lady Legacy LLC
We are so happy to hear that Mia was able to provide great service. Our goal at Trendsi to not only to provide quality products, fast shipping, and good prices but also great customer service. Please reach out to our 24/7 support team whenever you need help!
WOW! the selection is amazing. Miles was super knowledgeable and answered all my questions. So excited and looking forward to working with them.
Hi Code Fuchsia,
We love your review and we are glad that Miles was able to assist you. Our mission at Trendsi is to help you grow your business by taking the hard work and stress out of it so you can focus on your brand. Thank you for your kind review!
Raymart, was awesome in helping me resolve an issue with the incorrect email address!! Thanks so much!!
Hi, Just Organized Chaos
User experience is VERY important to us, so we are so happy to hear that the setup was easy. Thank you for the review!
Allan was very helpful and quick in helping to correct my address, which the system wasn't reading at first. Thanks, Allan!
Hi, Jaded Pearl
Exceptional customer service is very important to us and we are glad Allan was able to provide that to you. We will make sure to pass along the compliments to him. Thank you for the kind review!
I am enjoying using this app so far. The customer service has been very responsive. I dealt with Lorie who was really amazing. Thank you.
Hi ProLyf Styles,
We appreciate your excellent review. Feedback like this is what makes us continue to strive for ways to improve our services. We'll make sure to pass along the compliments to Lorie. Thank you!
I chatted with Angelo who was super helpful. He answered all the questions I had and was willing to help. He was also very transparent and reassured me of any concerns I had.
Hi, simply shalamar
We LOVE everything about your review and we'll make sure your kind words will reach Angelo! Pop by our customer support any time if you have questions, comments or need help. We are available 24/7! 💛